CarTakeBack Ireland Reviews 

496
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 334 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being efficient, straightforward, and hassle-free, often describing the entire process as seamless from start to finish. Many people highlight the ease of setting up the service online and the clear communication received via text and phone calls. The staff, including drivers and office personnel, are frequently commended for their politeness, helpfulness, and professional demeanor, making interactions pleasant for consumers. Reviewers also appreciate the prompt payment received upon collection, often in cash, and the quick delivery of the certificate of destruction. However, some people mentioned initial communication issues, such as not receiving an expected call, or experiencing delays in collection without prior notification.

What people talk about most

Service

Consumers find service to be positive, highlighting it as quick, efficient, and hassle-free, with many... See more

Staff

People report positive experiences with staff, consistently highlighting their communication, reliability,... See more

User experience

Reviewers mention positive feedback about user experience, consistently describing the process as quick,... See more

Payment

Reviewers highlight positive aspects of payment, consistently reporting a smooth and hassle-free process.... See more

Customer communications

Users describe positive interactions with contact, noting prompt callbacks and efficient communication after... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Experience was simple , filled out a few details , got a price , was then called on phone for a date , then by pick up driver , everyone was polite and professional , process was easier than I assumed... See more

Company replied

Rated 5 out of 5 stars

Went on line in search of a vehicle removal, Very easy to start the set up. They then call you to confirm you have been in touch , go through all the details, give you a time, next you receive a... See more

Rated 5 out of 5 stars

Very good service. They came on the day agreeed & very punctual. Hassle free service & payment upfront for collection of vehicle. Certificate of destruction also delivered within the week. For scrappi... See more

Company replied

Rated 5 out of 5 stars

I honestly can't believe how simple this whole process was. I received a phone call within hours of submitting my request. I hade email and text reminders before collection. This is a professional and... See more


Company details

  1. Auto Wrecker

Written by the company

CarTakeBack are the biggest scrap car recycling company in Ireland! With branches across the country, we'll find you the best price for your car, no matter the age or condition. To see what your scrap car is worth, simply enter your registration number and Eircode in to our instant quote form and we'll give you a price to sell your car. There's no obligation and all quotes are valid for seven days. With CarTakeBack the process of selling your scrap car is hassle free. Once you've got a quote to sell your car, you can choose to drop it off at your local branch, or we'll collect it from anywhere at a time to suit you. All CarTakeBack branches are authorised scrap car recycling centres so you can relax knowing that if your old car is scrapped, 95% of it will be responsibly recycled to the highest standard in line with the law. Our Customer Services Team is on hand to look after you and we'll help take care of the official paperwor


Contact info

4.9

Excellent

TrustScore 5 out of 5

496 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

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4.9

All reviews

(496)

328 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Excellent service. Car was collected from my home address. There were few hiccups in between such as the person who was dealing with my quote left the job, but still I received a call back from someone else at the company which was really good. I received the payment immediately. One improvement I would suggest is to let the seller know when their name is take off the car so that there is some proof of it without the need to request for the change in ownership. Regardless, liked working with them and will definitely recommend this to others.

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service, quick to get back in touch after making first contact.
Lovely to deal with and very professional every step of the way.
Highly recommend.

April 21, 2026
Unprompted review
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Rated 5 out of 5 stars

Great to deal with.

They arrived to pick up my car and within 8 minutes of the driver knocking on my door the car was gone. The whole process was great. I’d highly recommend them.

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

They were so professional to deal…

They were so professional to deal with, I had to cancell my collection of my car, as I was taking into hospitalI was in for ten days, one phone call to them when I got out, they rearranged to collect my car within a few days, they gave me a rough collection time, they arrived within that time frame. The truck driver was great, totally professional with the way he got the car started and up onto the truck arranged to sign the forms which we both did, he paid me the agreed money.
I would seriously recommend Car Take back for those who have end of life cars.
Joey Malone, Beaumont, Dublin 9

March 24, 2026
Unprompted review
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Rated 5 out of 5 stars

Amazing service

Amazing service. I had originally put in the wrong eircode so called up and had them update that. From there my car was collected, cash given at time of collection and certificate of destruction supplied within 2 weeks. Really great service!

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

Very easy to deal with

Very easy to deal with, clear process and great communication. The driver collecting the car arrived on time.
No hassle way to sell a car. I would happily use the service again in the future.

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

I found the whole experience great…

I found the whole experience great because the service was excellent from start to finish. Very soon after I emailed a request to scrap my car I received a prompt call back from the company to organise a date for collection. On the day of collection a driver contacted me & arrived on time with payment for the car. I was very satisfied with the whole experience.

April 16, 2026
Unprompted review
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Rated 5 out of 5 stars

Hassle free..

Hassle free... Sent the email and within mins received the price and details. Garage contacted myself and arranged pick up.. Shortly after the vehicle was picked up I received the end of life cert for the vihicle.

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

Impressed with the service

Impressed with the service. Quick and Easy to arrange. Filled out a form online, received a call back and we arranged pick up. On the collection day I got a few texts from the driver that he was on the way and he arrived at the agreed time. Car was collected and gone in less than 30 mins. I received payment and confirmation letter on collection and about a week later received the notification from the Car Tax office in Shannon that the car was now officially scrapped. I'll miss the Car 😢...had it 17 years, it served me well.

April 8, 2026
Unprompted review

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