CarTakeBack Ireland Reviews 

496
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 338 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being professional, efficient, and hassle-free, often describing the entire process as seamless and easy from start to finish. Many highlight the helpfulness and politeness of the staff, both over the phone and during collection, making interactions pleasant and straightforward. Reviewers also appreciate the clear communication, prompt call-backs, and timely collections, with many receiving payment and destruction certificates quickly. However, some customers experienced initial communication issues, such as not receiving expected calls or texts, which required them to follow up. Despite these minor setbacks, the majority found the subsequent service to be excellent, with drivers often going above and beyond.

What people talk about most

Service

Clients share positive opinions on service, consistently describing it as excellent, fast, and efficient from... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism,... See more

User experience

Consumers find the user experience to be overwhelmingly positive, describing the process as quick, efficient,... See more

Payment

People report positive experiences with payment, highlighting a smooth, easy, and hassle-free process from... See more

Customer communications

Reviewers mention positive feedback about contact, highlighting the great customer service and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Experience was simple , filled out a few details , got a price , was then called on phone for a date , then by pick up driver , everyone was polite and professional , process was easier than I assumed... See more

Company replied

Rated 5 out of 5 stars

Went on line in search of a vehicle removal, Very easy to start the set up. They then call you to confirm you have been in touch , go through all the details, give you a time, next you receive a... See more

Rated 5 out of 5 stars

Very good service. They came on the day agreeed & very punctual. Hassle free service & payment upfront for collection of vehicle. Certificate of destruction also delivered within the week. For scrappi... See more

Company replied

Rated 5 out of 5 stars

I honestly can't believe how simple this whole process was. I received a phone call within hours of submitting my request. I hade email and text reminders before collection. This is a professional and... See more


Company details

  1. Auto Wrecker

Written by the company

CarTakeBack are the biggest scrap car recycling company in Ireland! With branches across the country, we'll find you the best price for your car, no matter the age or condition. To see what your scrap car is worth, simply enter your registration number and Eircode in to our instant quote form and we'll give you a price to sell your car. There's no obligation and all quotes are valid for seven days. With CarTakeBack the process of selling your scrap car is hassle free. Once you've got a quote to sell your car, you can choose to drop it off at your local branch, or we'll collect it from anywhere at a time to suit you. All CarTakeBack branches are authorised scrap car recycling centres so you can relax knowing that if your old car is scrapped, 95% of it will be responsibly recycled to the highest standard in line with the law. Our Customer Services Team is on hand to look after you and we'll help take care of the official paperwor


Contact info

4.9

Excellent

TrustScore 5 out of 5

496 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(496)

328 reviews in the last 12 months

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Rated 5 out of 5 stars

Great communication

Great communication, very quick service, hassle free, collection guy was an absolute gentleman as was the guy who took my call. I’d highly recommend this company, pleasure to deal with ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

March 30, 2026
Unprompted review
Rated 1 out of 5 stars

Very poor service

Very poor service. I requested my car to be collected and after 3 weeks, a few phone calls to them, I decided to just cancel it. Never again. I will be sending the car to another scrap for free rather than having my car sitting in the car park and no one bothering to contact me.

April 15, 2026
Unprompted review
CarTakeBack Ireland logo

Reply from CarTakeBack Ireland

We're very sorry to see that we were unable to collect within a timely manner. We usually aim to collect pretty quickly and we apologise that our service fell short of that on this occaision.

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Rated 4 out of 5 stars

Arranged to collect my Volvo S40…

Couple small hiccups with collection times, spoke to a lovely woman, I believe called Heidi and everything was sorted the next day,with no hassle.
Driver himself was polite and professional.
Appreciate it and will be reaching out again in future.

April 13, 2026
Unprompted review
CarTakeBack Ireland logo

Reply from CarTakeBack Ireland

Thank you for your feedback. We’re really sorry for the inconvenience caused, the team had to reschedule due to unforeseen circumstances, but we’re glad to see your collection has now been rearranged quickly. We appreciate your patience and look forward to getting everything sorted for you. If you need any further assistance please don't hesitate to contact us.

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Rated 5 out of 5 stars

I was working and got the days mixed up…

I was working and got the days mixed up myself but when they came to to take the car they wore highly understanding and allowed a family member to hand off the documents for the car and had the end of life cert without a couple of days of the car being taken would highly recommend as the interaction was positive and efficient thanks again to the lads 😀

March 20, 2026
Unprompted review

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