Cartec UK Reviews 362

Absolutely fantastic communication plus delivery was faster than a fast thing going fast.

I’m not a new customer, but every time I buy something it’s always good quality and good service. 5/5

excellent quality products, with a personal touch when ordering

I ordered the cherry wash and twister comfort it was promptly delivered haven’t had chance to try yet as weather has not been good ! Only thing there’s no instructions as to usage had to look up on line but otherwise good service and look forward to dealing with you again regards Mike 👍

Fast delivery and great items

After an issue with the fitment of a snow foam adaptor to my Karcher pressure washer, I was really happy how the team found a way to solve the problem, very impressed with the customer service.

Cartec are always knowledgeable and extremely helpful at all times. I am new to their stuff and its made my new Audi amazing from what it was

Bought rapid 4000 9000 and 1200 wow results are incredible

Didn't have what I ordered in stock however gave me an alternative upgraded model for no extra cost and threw in the Cartec detailing bag for the inconvenience. Great company thanks again

We ordered what we thought was a golf cleaning kit, but when it arrived we were very disappointed. For the price it was not what we expected, and frankly not worth it. It was not even presented in a gift box.

Always perfect and fast delivery’s, products are brilliant. Very reliable and trustworthy company to deal with!

Fantastic products helped me detailing buisness , great service

Prompt delivery - thanks

I have been using cartec for over two years now.
Always a consistent helpful service.
The team at cartec are friendly, knowledgeable and go the extra mile to make sure their customers have the right products at the best price.

Really good offers across their range of products. Top quality and perform excellently.

Very disappointed so returned.
I purchased two mystery boxes but would not of paid £50 for the items I received.
Then to add to my disappointment I had to pay for return.

I bought one of their mystery boxes as I've always heard their polishes, pads etc are very good. The mystery box is £50 with a promise of good products and a total of £100 plus inside. It wasn't. Of the very poor products I received (I have pictures to back this up) were, hand gel sanitizer (small bottle), polar bear de-icer, a litre of floor cleaner, a tester bottle of air freshener, some re usable towels, black spray paint, more air freshener, glass aerosol and some of their liquid wax. To be honest I thought it was a wind up, they are known for their polishes, pads etc and I receive this junk.

I rang to basically complain which I never do. Was net with a half cared apology and a 'will send you a returns email'. I asked if I would have to pay for this privilege, which I would (£9.65 with Royal Mail.). I did explain my reason and also that the box was packaged by I can only assume someone blindfolded? Zero effort. I have returned the items this morning and emailed the lady I spoke to initially, she hasn't even given me the courtesy of a reply. So I await my refund and have asked it to be the full amount including the postage, I will update my review next week.

It will be the first and last time I ever use this company.

I suggest others look elsewhere.

**Update. Have just been refunded the £50 for the Mystery box. No refund for the postage I paid**.

Still no postage refund.

Advisor was a lovely lady confirmed my on line enquiry, made sure the item was dispatched same day - item turned up and was really good quality as advised

Wasnt impressed with the last mystery box seems like its stuff you struggle to sell.