Cartec UK Reviews 364

Advisor was a lovely lady confirmed my on line enquiry, made sure the item was dispatched same day - item turned up and was really good quality as advised

Wasnt impressed with the last mystery box seems like its stuff you struggle to sell.

Was well impressed with the performance of the rupes polisher always wanted one didn’t disappoint

Absolutely awesome as always! used Cartec for years and cannot thank them enough for the great customer service and products they provide.

I can swear by every single product they sell.. 5+stars.

Great product, great service, great prices.

Great customer service and very friendly. While the wrong product was sent out from the warehouse, it took me a good 7 months to notice this error and once I had noticed, I reached out to the team to check if there was any recourse. Without hesitation, they arranged for delivery of the original product ordered, which was the going above and beyond in my eyes. Thank you to James and the team.

10 out 10. (or 5/5 for Trust Pilot).

Fantastic service and product ranged always backed up with amazing aftercare aswell. Essential to my business and wouldn’t go anywhere else.

Lovely paste I used to take off the scratches I hade on my bonnet and door handle.

Just used the wax with ptfe and impressed with the results. Will update after I use the polish and wax together.

Great product
Quickly dispatched

Cartek uk were very professional and I got my products next day great products and a great company

Fantastic as always

The item I bought differed from the one in the picture. I decided against asking for a refund due to the time and effort. But I sent an email advising them to change the photo and explaining why I was unhappy. They did not respond.

poor service
I accept I had the items delivered to my daughters who was off work and available but unfortunately was called back to work early so was"t in however I had a number of panels delivered around the same time by other courier's that were left either in a safe place or with a neighbour.
Rang Carter explained the situation and was told I would get a reply Monday , when I finally was contacted on Tuesday again I replied asking to be left or redirected but did not even get a reply or acknowledgement and no delivery .
since writing the review Carter rang me to appologise for delivery (yodel. says it all)and tried to rectify the problem but I had already purchased from else where.
Most of the bad reviews seem to be related to yodel delivery maybe they need to address this.
Will update to 3 star

The diamond cut 3000 is one of if not the best compound I've used and would highly recommend to any detailer/valeter out there,
Yes it looks at first expensive but with the discounts it brings it in line with other equivalent compounds on the market,
It's easy to use with either rotary or dual action machines for some outstanding results

Took 3 weeks to get a machine. Emailed numerous times no reply. Fed up with no reply so we decided to call. Spoke with a couple of employees who apologised. Whom they informed me that someone would contact us back. They did and informed us that the machine was out of stock. And due in any day. Had we had know this at the beginning we would have used another supplier. Our business suffered because of this. To be honest they did give a token gift for the poor service. I think we sent 14 emails in total which we found unacceptable to have to do. Poor communication and poor service from start to finish. Shame as our industry demands perfection with faultless customer service.

great products do exactly what they say,fast delivery this is my second purchase and will definitely be buying more.