Cartec UK Reviews 364

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 151 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality and effectiveness of the products, often highlighting their ease of use and excellent results. Many people appreciate the prompt processing of orders and the fast delivery service, making their purchasing experience smooth and efficient. Reviewers frequently commend the helpful and knowledgeable staff, noting their willingness to provide advice and excellent customer service. However, some customers experienced issues with delivery, specifically mentioning a delivery service for delays, non-delivery, or damaged items. A few people were also dissatisfied with the contents of mystery boxes, feeling the items received did not match their expectations or perceived value.

What people talk about most

Product

Customers consistently note positive experiences with product quality, with many describing them as... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the quick and fast delivery... See more

Quality

People report positive experiences with product quality, often describing items as top-quality and performing... See more

Service

Customers had positive experiences with service, often describing it as great, excellent, and consistent.... See more

Order

Reviewers highlight positive aspects of order, with many praising the ease of ordering and the quick,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The diamond cut 3000 is one of if not the best compound I've used and would highly recommend to any detailer/valeter out there, Yes it looks at first expensive but with the discounts it brings it i... See more

Rated 5 out of 5 stars

Customer service is excellent. Micheala is absolutely brilliant. Had an issue with YODEL not delivering, returning orders to Cartec and even damaging items. Micheala sorted out for APC and order was d... See more

Rated 5 out of 5 stars

I ordered the cherry wash and twister comfort it was promptly delivered haven’t had chance to try yet as weather has not been good ! Only thing there’s no instructions as to usage had to look up on li... See more

Rated 5 out of 5 stars

I'm now a convert. I've used a variety of their range for different jobs, from bringing back 30 year old paint to enhancing a new car. The polishes are easy to work with and low dust/mess. The c... See more


Company details

About Cartec UK

Written by the company

Car Care For Professionals



Cartec UK is the one stop shop for everything detailing related!

Developed and Manufactured in our own facilities in The Netherlands, Cartec cater for every sector of the automotive cleaning market, from Detailing and Bodyshops to Commerical Cleaning and Car Dealerships.

Award winning polishing compounds, ground breaking cleaning detergents and the highest quality tools and equipment are just a small summary of the wide compliment of products Cartec UK offer.





Cartec Refinish

Incredible cutting power, zero dust and mess and an unbeatble finish are the defining characteristics of the Cartec Refinish Range, accomanpied by a vast range of pads and applicators from foam, lambswool and microfibre, there's no job that the Cartec Refinish range can't cover!





Cartec Ceramic Guard

Ceramic Guard is a new breakthrough in the field of nano-ceramic coatings.
With this revolutionary product it is now possible to apply a very smooth, high-gloss and durable protective coating to the car paint in one step.

Ceramic Guard strengthens and increases the hardness of the lacquer, which greatly improves scratch resistance and fragility. The paint gets a visibly deeper shine and colour, combined with an "easy to clean" effect and a strong water repellent layer.



 


 


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

364 reviews

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Rated 2 out of 5 stars

Not happy with the service

Got the order and had panel wipe missing emailed them and had no reply. Very poor customer support. Still heard nothing back and don’t expect to. Will look at other options as I need a reliable service for my business.

August 18, 2025
Rated 5 out of 5 stars

My experience has been good

My experience has been good, Cartec changed my wool pad when it broke and sent me a new one out after the first order was on back log, they kindly upgraded my pad from wool to hybrid, I ordered the compound and received it

August 20, 2025
Rated 5 out of 5 stars

Cartec never disappoints!

Took advantage of the summer holiday sale to replenish some existing products’ stocks and try a couple of different ones (Cartec Touch & Go Interior Dressing & Cartec Ceramic Wash, both yet to try).

Cartec never disappoints - love using their products and ordering is always easy with very fast delivery.

My faves are Cartec Twister Comfort (Snowfoam Prewash), Cartec Fast Glaze and Cartec Vinyl (Rubber & Plastic Renovator).

August 19, 2025
Rated 5 out of 5 stars

Great Service and Great Product

Really helpful about which product would be suitable for slight scratches and swirls on car paint work. I then ordered the wrong product! Spoke to customer service who advised to return product and order the one I needed. The product works well with minimal effort.

July 16, 2025
Rated 1 out of 5 stars

Poor customer service and woeful delivery.

I can’t review any of the products I ordered because after 7 days of waiting the “48 hour delivery “ hasn’t turned up, par for the course with Yodel.

I can review customer service tho and it is appalling. CS pick and choose what emails, questions or queries to answer. Even when they tell you to contact them the following day if order hasn’t turned up and they will chase it, yeah right more like tell us and we’ll ignore you.

I have requested a refund 3 times now, but again ignored.

If it ever turns up it will be returned unopened.

July 18, 2025
Unprompted review

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