Well other than never receiving my order the customer service was good. My order was shipped to the wrong address, but customer service made sure I was reimbursed promptly. I decided not to take a c... See more
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Well other than never receiving my order the customer service was good. My order was shipped to the wrong address, but customer service made sure I was reimbursed promptly. I decided not to take a chance and reorder again so I just took the refund.

Reply from Cartorya
I'm still waiting for my cutters 6 weeks now .I have sent emails 3 or4 times and never heard from the co. They charged my charge card 1st day and also charged $6.99 shipping and another $1.99 charge? Which was supposed to be free. Not good!

Reply from Cartorya
Good quality product. Fast shipping. Another good experience with this company.

Reply from Cartorya
Julia was so efficient. Thanks for your support.

Reply from Cartorya
I ordered the car polish product a bit to quick and requested a cancellation. The order had been shipped already but they offered a refund anyway without any questions. Something I've never experienced. A very nice gesture, especially with the condition of the country today. I appreciate you guys for your kindness.

Reply from Cartorya
Product quality exceeded my expectations and packaging looked very professional.

Reply from Cartorya
Cartorya customer service were very prompt and proactive in handling a shipping issue even late.

Reply from Cartorya
I recently purchased vacuum suction magnetic holder. Unfortunately it was damaged in shipment and after calling Cartorya, customer service immediately sent a replacement without any hassle. Kudos!

Reply from Cartorya
I was not pleased with the quality of the paring knives. It took a few emails going back and forth. Very pleased with the results. Full refund. Very professional

Reply from Cartorya
Lasting high-quality products, hard-to-find items, quick shipments. I buy from them regularly. Great company!

Reply from Cartorya
Using the angle grinder polishing pad made polishing tasks much faster and cleaner. Durable material and fits perfectly without slipping.

Reply from Cartorya
I ordered 5 cans of car coating spray for shine and protection and have not received nothing they took 63.oo from my card but have not heard or seen nothing
Excellent customer service experience!
Julia promptly helped me and resolved everything for me. Perfectly handled and perfectly appreciated.👍👍

Reply from Cartorya
Cleaning stubborn stains became easy with the magic cleaning sponge. Works quickly with just water and saves a lot of effort in daily cleaning.
Headlight restoration kit delivers excellent results with noticeably clearer and brighter lights after use.
Kids really enjoyed the automatic bubble maker for kids. Easy to use, fun design, and creates lots of bubbles instantly. Great customer support too.
My VISA was credited immediately and they acknowledged my order for Kitchen Multi function peeler/Julien set of 4 was being prepared for delivery. However after at least 4 reminders to their customer service who have a 12 hour response policy not a single response has been received. Their AI robot has been built to frustrate and draw the customer into a vicious circle of exasperation. Is CARTORYA for "real" ? Cannot even manage to cancel my order and get a credit on my card. Wake up guys if you care and provide a response to my order CRTY-580123. This is a family set of 2 Peelers and 2 Juliens.
Finally the product arrived bt nor as illustrated in their internet ad. Packaging not the same but four paper unmarked boxes. The rivets securing metal look to be crude and unreliable. How do I return this forfull refung. If it isnot visually reliable, it will not perform toexpectation. TAKE IT BACK.
Suede leather car seat hook is simple yet very practical. Strong, stylish, and useful for keeping car organized.
I made a mistake with the order and contacted Support as I did not want to pay for it. Durian promptly arranged my refund before the order was dispatched. I am so happy - this is a company with integrity.
Vacuum suction magnetic holder is extremely strong and reliable. Holds firmly even on rough roads. Highly recommended.
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