Cartorya Reviews 

64
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 59 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently highlight the exceptionally prompt and helpful customer support team, noting how quickly staff resolve ordering problems, fix mistakes, and process refunds. Many people also appreciate the solid quality, durable materials, and everyday usefulness of several items offered by the business. Some reviewers were not happy with frustrating delivery delays, wrong shipping addresses, and missing items that never arrived. A few other people also felt that certain products were made of cheap materials, arrived damaged, and simply did not perform as advertised in online videos.

What people talk about most

Product

Reviewers mention ambiguous feedback about product quality and performance. While some consumers reported... See more

Customer service

Clients share positive opinions on customer service, highlighting quick responses and helpful team members.... See more

Order

Customers had ambiguous experiences with order processes, reflecting mixed outcomes regarding deliveries and... See more

Quality

Users describe satisfaction with product quality, noting lasting and high-quality items that exceed... See more

Response time

Reviewers highlight ambiguous aspects of response time, with experiences varying widely among consumers. Some... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Well other than never receiving my order the customer service was good. My order was shipped to the wrong address, but customer service made sure I was reimbursed promptly. I decided not to take a c... See more

Company replied

Rated 5 out of 5 stars

When I was placing my order the system had a hiccup and place it twice. The next day I realized and contact customer service. However both items have gone out to be deliver, so I couldn't cancel one o... See more

Company replied

Rated 5 out of 5 stars

Julia responded efficiently and positively to a time sensitive order issue I had with Cartorya. Saving me a ton of money and hassle. Thank you Julia!

Company replied

Rated 5 out of 5 stars

Great customer service. I made an order twice by mistake, sent an email to explain and they cancel the second order within minutes.

Company replied


3.7

Average

TrustScore 3.5 out of 5

64 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 78% of negative reviews

Typically replies within 2 weeks

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3.7

All reviews

(64)

64 reviews in the last 12 months

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Rated 1 out of 5 stars

I order kitchen Multi Function…

I order kitchen Multi Function stainless steel fruit peeler , never received the item it send three e mail and text message no reply
They took my money and never heard from them what scam

April 30, 2026
Unprompted review

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