Ordered two replacement cartridges online which was very easy. My order arrived by mail after only a few days. It was almost $100 cheaper per cartridge than my local retail store. Great service great... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Peta went the extra mile when I was not home when there was an attempt to deliver my cartridges. Her response reinforces my commitment to this Albany Creek small business. I have been buying cartridge... See more
Company replied
My local Cartridge World has closed down, I rang the number provided on the internet and was delighted to speak with a young man who was very helpful and he sent me the link to what I was looking for.... See more
Company replied
carrying ink stock for my old PIXMA 4 function printer/ scanner/ fax and copier. It takes an age to make these machines talk to each other and then there is another round of driver changes or Wi-Fi... See more
Company replied
Company details
- Toner Cartridge Supplier
- Computer Accessories Store
- Computer and Accessories Store
- Electronics Store
- Printer and Scanner Store
- Printer Ink Refill Store
Written by the company
From humble beginnings in Adelaide, South Australia, Cartridge World Australia has grown to become the nation's most trusted printing solutions provider — Australia's Original Print Experts. What started as a simple idea to give Australians access to quality, affordable ink and toner cartridges has evolved into a nationwide network of dedicated print specialists, passionate about delivering real value to homes, small businesses, and enterprise customers alike. We pride ourselves on expert advice, premium products, and an unwavering commitment to customer satisfaction — because we understand that printing is more than just ink on paper; it's the proposals, invoices, photos, and everyday documents that keep life and business moving. From ink and toner, printers, stationery, computers, office technology, and 3D printing to everything in between, Cartridge World has you covered — in store or online. Australian owned, community focused, and print obsessed since day one.
Contact info
265/15 Cochranes Road, 3189, Moorabbin, Australia
- (03) 8351 5757
- admin@cartridgeworld.com.au
- cartridgeworld.com.au
4.5
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
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Product in stock and helpful customer…
Product in stock and helpful customer service.
Would buy again & recommend.
November 27, 2024
Reply from Cartridge World Australia
Hi there,
Thank you so much for rating us 5 stars and leaving such a wonderful review. We are thrilled that you had such a great experience with our team, and we hope we can help you again soon.
- Team Cartridge World AU
Fast and efficient.
November 27, 2024
Reply from Cartridge World Australia
Hi Joanne,
Thanks so much for leaving such a fantastic review and sharing your experiences of our team! We are thrilled that we could help you out and we hope to see you again soon.
- Team Cartridge World AU
I have been waiting for 2 weeks and my…
I have been waiting for 2 weeks and my order still hasn’t been delivered. I have contacted Cartridge World and my emails have not been returned. Not happy!
October 27, 2024
Reply from Cartridge World Australia
Hi there,
Thank you for bringing this to our attention! We’ve contacted the Master in your area, and they’ve confirmed that they’ve been in touch and your order was received on November 13th. We sincerely apologies for the delay you experienced during the ordering process, and hope to assist you again in the future.
- Team Cartridge World AU
Easy to order what I needed
Easy to order what I needed. Postage was a bit of a worry as there was no tracking but it made it here in great time.
October 27, 2024
Reply from Cartridge World Australia
Hi Andre,
We are delighted to hear that you were happy with the speed of our delivery. Thanks so much for leaving a review, we look forward to helping you out again soon!
- Team Cartridge World AU
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Excellent Service
Prompt, excellent service. Website is easy to navigate, ordering system is simple and delivery was very quick. Job well done!
October 9, 2024
Reply from Cartridge World Australia
Hi Joanne,
Thank you so much for rating us 5 stars and leaving such a wonderful review. We are thrilled that you had such a great experience, and we hope we can help you again soon.
- Team Cartridge World AU
Reply from Cartridge World Australia
Hi there,
Thanks so much for leaving such a wonderful review and sharing your experience with Gordon. We are thrilled that you were so happy with the service you received, and we will be sure to pass your feedback on to Gordon and the team.
- Team Cartridge World AU
Great service
Great service, they called me to let me know the Bankstown office was unavailable and that if I wanted to pick up it would have to be from Parramatta, so I elected for delivery. Delivery happened within 2 days.
October 7, 2024
Reply from Cartridge World Australia
Hi there,
Thanks so much for leaving such a fantastic review! We are thrilled to hear that you have been happy with the service you received from our Parramatta team, and we look forward to serving you again very soon!
- Team Cartridge World AU
Reply from Cartridge World Australia
Hi Glen,
Wonderful to hear that you had such a great experience with us, and that you were happy with our online service. Thanks so much for leaving an awesome review, and we hope we can help you out again soon.
- Team Cartridge World AU
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Fast postage and quality of edible…
Fast postage and quality of edible icing sheets is very good.
September 25, 2024
Reply from Cartridge World Australia
Hi there,
We are thrilled to hear that you were happy with our product and our delivery time. Thanks so much for leaving such a wonderful review, and we hope we can help you again soon.
- Team Cartridge World AU
I ordered 7 days ago and my order has…
I ordered 7 days ago and my order has not been dispatched yet and I have not received any contact about the product being out of stock or any other reason for the delay.
Was contacted after leaving this review, with very plausible reason for delay, customer service person was very helpful and friendly, item should arrive tomorrow.
October 5, 2024
Reply from Cartridge World Australia
Hi Sula,
Thank you for bringing this to our attention! We sincerely apologies for the issue you encountered during your ordering process and appreciate the opportunity to make it right. We understand the store has already been in touch, and your items have been dispatched today. We'll make sure to pass along your feedback and use it as a chance to improve. We hope you’ll consider shopping with us again in the future.
- Team Cartridge World AU
TOP SHELF local Wagga Wagga
Great customer service from our local Cartridge World, Greg. He is top shelf.
We have purchased in our local Wagga Wagga branch and on line. Highly reccommend.
September 25, 2024
Reply from Cartridge World Australia
Hi there,
Thanks so much for leaving such a wonderful review and sharing your experience with Greg. We are thrilled that you are happy with the service you receive at Cartridge World Wagga Wagga, and we will be sure to pass your feedback on to Greg and the team.
- Team Cartridge World AU
Problem resolved
So, there was a problem. I'm really not sure whether the problem lay with me or with Cartridge World, but either way, a couple of the blokes at Cartridge World went way out of their way to fix it. That kind of determination to make sure a customer is happy is worth a lot.
September 20, 2024
Reply from Cartridge World Australia
Hello Neville
We appreciate you taking the time to leave your review. Glad the team were able to assist and solve the problem. Thanks once again!
Team Cartridge World AU
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Reply from Cartridge World Australia
Hello Ellen
Thank you for your review - we're very happy to hear your order arrived quickly.
Team Cartridge World AU
Reply from Cartridge World Australia
Hi Geoffrey,
Thanks so much for leaving such a review and sharing your experience! We are thrilled that we could help you out and we hope to see you again soon.
- Team Cartridge World AU
Bad communication
Was not contacted to say order was ready for collection. I had to call to check what was happening and was told it had been ready but they forgot to inform me.
September 23, 2024
Reply from Cartridge World Australia
Hi Stephen,
Thank you for leaving an honest review and sharing your experience. We apologise sincerely for your bad experience and the service you received. We will pass your feedback on and use it as an opportunity to improve. We hope you will consider shopping with us again in the future.
- Team Cartridge World AU
Reply from Cartridge World Australia
Hi Bob,
We are delighted to hear that you were happy with the service you reserved and the speed of our delivery. Thanks so much for leaving such an awesome review, we look forward to helping you out again soon!
- Team Cartridge World AU
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3 weeks and nothing
I placed my order for a drum unit 3 weeks ago and still haven't received it. I got an invoice for it and the payment has gone through but nothing to say that it has been dispatched. I sent an email asking about it 7 days ago and it hasn't been replied to yet.
Edit: Please cancel my order, Invoice #45938 from Swan Hill. I have ordered what I need elsewhere and will apply for a charge back with my bank if not dealt with soon.
September 15, 2024
Reply from Cartridge World Australia
Hi Amber,
Thank you for bringing this to our attention! We sincerely apologies for the poor experience you had while shopping with us. Your review has been shared with the relevant teams to help us improve our service and ensure this doesn’t happen again. We hope you’ll consider giving us another chance in the future. As requested, I can confirm that a full refund has been processed today.
- Team Cartridge AU
Excellent service
September 24, 2024
Reply from Cartridge World Australia
Hi Jenny,
Thanks so much for leaving such a fantastic review! We are thrilled to hear that you have been happy with the service you received from our team, and we look forward to serving you again very soon!
- Team Cartridge World AU
Blew me away?
Ease of ordering and the same day delivery to Central Coast blew me away!
September 18, 2024
Reply from Cartridge World Australia
Hi Noel,
We are delighted to hear that you were happy with the speed of our delivery. Thanks so much for leaving such an awesome review, we look forward to helping you out again soon!
- Team Cartridge World AU
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