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Review summary

Created with AI, based on recent reviews

Considering 67 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their unique and artistic designs, often describing them as "works of art" and "one of a kind." Many appreciate the high quality and craftsmanship of the items, noting their durability and protective qualities, especially for phone cases. The ordering process is frequently highlighted as easy, and the delivery service is often described as fast and efficient, with products arriving quickly and well-packaged. Reviewers also commend the excellent customer service for being responsive and helpful. However, some customers experienced issues with product compatibility, such as charging ports or pen cutouts being too small. A few people also felt that the quality of their received product was disappointing, mentioning flimsiness, premature wear, or a used appearance. Additionally, some reviewers reported dissatisfaction with customer service interactions, citing rudeness or slow responses.

What people talk about most

Product

Customers had positive experiences with product quality and design. Many reviewers praise the unique,... See more

Quality

Reviewers highlight positive aspects of quality, frequently praising the durability and unique artistry of... See more

Order

Customers consistently note positive experiences with order. Many have been ordering for years, praising the... See more

Customer service

Consumers generally find customer service to be positive. Many reviewers highlight the superb and top-notch... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the fast shipping times, with some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What a beautiful pair! Truly works of art! The case is absolutely gorgeous and so well made. And the charger?? A small bonus for myself! No more unsightly chargers laying around for me! I appreciate t... See more

Rated 5 out of 5 stars

Finding a "slice" I would love was simple - too easy. The site was an intuitive to navigate, plenty of tempting offerings, and when it got overwhelming for so many lovely cases - I was able to simply... See more

Rated 5 out of 5 stars

This was one of my first times ordering a phone case and I really wanted something unique and seeing the ad for carved I was shocked. The uniqueness in design is very beautiful and the fact it’s 1of1... See more

Rated 5 out of 5 stars

Phenomenal products and customer service. I highly recommend. There were a few complications with shipping and Carved’s customer service went above and beyond to sort out the issues and get the produc... See more


Company details

  1. Woodworker

Written by the company

We make one of a kind Wood+Resin Phone Cases, Wallets, Bracelets and Wireless Chargers in Indiana, USA.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

517 reviews

5-star
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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Issue resolved.

I had an issue with a case and the warranty was in place. No hassle to get a replacement. Customer service was quick and responsive to my issue. Case is beautiful and durable. Absolutely love this piece of art for my phone.

April 16, 2025
Unprompted review
Rated 5 out of 5 stars

Carved is a quality company

Carved is a quality company. Their phone cases are unique and beautiful. There are so many one of a kind cases and all of them are stunning. Making a choice of one is very difficult!

May 23, 2025
Unprompted review
Rated 5 out of 5 stars

Phone Case

This is not my first time purchasing a phone case from Carved and it will definitely not be my last! The quality is great and the phone cases are always unique.

May 22, 2025
Unprompted review
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Rated 5 out of 5 stars

Love my case!

The website was easy to navigate! Shipping was fast and the packaging was superb! My S25 case looks nice, has great protection and feels comfortable. Definitely recommend!

May 16, 2025
Unprompted review
Rated 5 out of 5 stars

Carved is very personal and devoted to…

Carved is very personal and devoted to ensuring I get a quality product. They are prompt with responses and efficient in helping me get what I want. They also are devoted to growth and improvement which are values of my own that I respect in / company.

May 12, 2025
Unprompted review
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Rated 5 out of 5 stars

UNTOUCHABLE

Carved cases are hands down the best handmade phone case available! The workmanship and durability are untouchable by any other case made.

May 11, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service and case!

Love the case, I accidentally chose a case for the wrong size phone. When it arrived and I realized my mistake. I emailed Carved and asked if I could return it. They responded almost immediately and gave me the instructions to return it. Once I sent them the tracking number they gave me a discount code to order a new case at no cost. Excellent customer service quick responses couldn’t ask for more. I dropped my phone getting out of the car and it fell about 2 feet on to the concrete, nothing broke, chipped or scratched!

May 2, 2025
Unprompted review
Rated 5 out of 5 stars

Awesome

This is a wonderful simple and powerful case. Mine glows in the dark. They are just as gorgeous in person. Please support these brilliant artists.

May 9, 2025
Unprompted review
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Rated 5 out of 5 stars

Great product!

Easy checkout, fast delivery and great choice.
Great look and fit for the phone! Very happy with it all. Would highly recommend the company and the product!

May 6, 2025
Unprompted review
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Rated 5 out of 5 stars

Finer things in life

Perfect experience! The case I picked looks better in person. These are a bit pricey. However, … if you appreciate higher end “art” or just finer things in life, for a phone case these are beautiful. I highly recommend them!
Hal/Arkansas Bullion & Coin

May 3, 2025
Unprompted review
Rated 5 out of 5 stars

A Perfect Blend of Style and Protection!

I couldn’t be happier with this phone case! The craftsmanship is outstanding—every detail feels premium, from the texture of the material to the precision of the cutouts. What really sets it apart is the unique design; I’ve received so many compliments and questions about where I got it. It’s not just stylish—it’s tough, too. I’ve dropped my phone a couple of times, and this case absorbed the impact without a scratch. It fits like a glove, doesn’t add bulk, and still slides easily in and out of my pocket. If you're looking for something that stands out while offering solid protection, this is it!

April 29, 2025
Unprompted review

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