Casa Argentina Limited Reviews 

927
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 401 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the Argentine beef and products, noting that everything arrives fresh and carefully packaged. People also highlight the prompt delivery service and exceptionally smooth ordering process, making it simple to buy authentic goods online. Shoppers consistently mention that the meats are exceptionally tender, full of flavor, and truly remind them of home. Conversely, a small portion of people felt that shipping costs were high or experienced minor delivery delays. Some customers also noted that certain items were smaller than expected or sometimes required larger portions per person.

What people talk about most

Product

Consumers find product to be positive, highlighting the exceptional meat quality and authentic selection of... See more

Quality

People report positive experiences with quality, highlighting that the meat and food products are... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently reporting prompt arrival times and... See more

Order

Clients share positive opinions on order, highlighting that the process is consistently quick and easy.... See more

Service

Customers consistently note positive experiences with service, highlighting efficient ordering, quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered dulce de leche, which often arrives slightly broken or opened when I buy from other sellers. However, Casa Argentina made sure it arrived quickly and in perfect condition. I also ordered Ch... See more

Company replied

Rated 5 out of 5 stars

Good website, clear info esp fresh/frozen Food arrived promptly on a Saturday at no extra cost me thinks Most importantly, quality of food was great - Argentinian style sausages and morcilla... See more

Company replied

Rated 5 out of 5 stars

We ordered meat from Casa Argentina for a BBQ at home over the May bank holiday, as it’s Argentina’s national day and we really wanted to celebrate it from the UK. It turned out to be the perfect choi... See more

Company replied

Rated 5 out of 5 stars

Excellent service, including next delivery which was an absolute winner. Products fantastic! it has been my first time ordering with Casa Argentina, but the entire process was super easy. Also the fac... See more

Company replied


Company details

  1. Catering Food and Drink Supplier

About Casa Argentina Limited

Written by the company

The UK’s Most Trusted Argentinian Food & Wine Specialist Since 2014

Casa Argentina is the UK’s leading importer, distributor and promoter of authentic food and wine from Argentina.

Since 2014, we’ve been committed to delivering premium quality, full traceability, and outstanding customer care. From Dulce de Leche, Empanadas Discs, and Chorizos Criollos to Yerba Mate and Malbec Wines, every product we supply represents the true taste of Argentina, trusted by households, chefs, and retailers across the UK.

Multiple award-winning company, including the National Best Customer Service Award 2025 and several Great Taste Awards, Casa Argentina stands for integrity, reliability and excellence in everything we do. Each order is prepared with care in our London warehouse, offering next-day delivery nationwide and a 100% money-back guarantee.

Our mission is simple: to become the first choice for people seeking high-quality Argentine products, recognised for the ethics of our business practices and the excellence of our service.

Visit www.casaargentina.com →

100% Money back Guarantee

We remove the risk from our customers by offering a 100% money back guarantee.

How does the 100% Money Back Guarantee work at Casa Argentina? At Casa Argentina, we are committed to providing our customers with the best quality products. To ensure your satisfaction, we offer a 100% Money-Back Guarantee on our products and services, subject to the following terms and conditions: 1. Eligibility Period for the 100% Money-Back Guarantee Customers can request a full refund within 7 days of the product's delivery. After this period, the 100% Money-Back Guarantee will no longer be available. This policy applies to all products, including our perishable goods such as chilled and frozen food items. 2. Condition of Returned Products To be eligible for a refund, products must be returned in their original condition and packaging. Items that have been opened, used, or partially consumed will not qualify for a refund. For chilled or frozen products, these items must be returned in a thermal box within 24 hoursof initiating the return request. The product must be stored at the correct temperature before dispatch to ensure its quality. Failure to meet this condition will void eligibility for a refund. 3. Proof of Purchase Requirement To process a refund, customers must provide a valid proof of purchase, such as the original receipt or order confirmation email. This helps us validate the purchase and initiate the refund process smoothly. 4. Return Shipping Costs Customers are responsible for return shipping costs. We recommend using a trackable shipping service to ensure safe and timely return of the product. Casa Argentina is not liable for items lost in return transit. 5. Inspection and Refund Approval Process Once we receive the returned item, our team will inspect it to ensure it meets our return criteria. If approved, we will process the refund within 7 working days. The refund will be credited to the original payment method used at the time of purchase. 6. Exclusions from the 100% Money-Back Guarantee The 100% Money-Back Guarantee does not apply to: Products damaged due to improper handling, storage, or use by the customer. Products returned after the 7-dayeligibility period. Items purchased during sales or promotions. 7. How to Request a Refund To request a refund, customers must contact our Casa Argentina customer service team within the 7-day period. We will assist you through the return process and provide the necessary instructions. 8. Policy Changes Casa Argentina reserves the right to modify or terminate the 100% Money-Back Guarantee at any time without prior notice. Any changes will not affect refund claims made before the date of modification or termination. Contact Us For any queries or to request a refund, contact our Casa Argentina customer support at info@casaargentina.com. We are always here to help ensure you have a great shopping experience with us.

Contact info

4.9

Excellent

TrustScore 5 out of 5

927 reviews

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4.9

All reviews

(927)

394 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent

Excellent service, delivery and products of high quality!

June 20, 2026
Unprompted review
Casa Argentina Limited logo

Reply from Casa Argentina Limited

Hola Lucas,

Thank you so much for your kind words!

We're delighted to hear you were happy with the service, delivery, and the quality of the products. Delivering an excellent experience from start to finish is exactly what we strive for with every order.

We truly appreciate your support and look forward to serving you again soon.

Un abrazo,
Casa Argentina Team

Rated 5 out of 5 stars

Great meat

What a great surprise, fantastic Steaks and great advice about the salting.
Next order soon ! Delivery was good,
Could have done with a bit of guidance for Bbq cooking timings but my experience saved the the day ...less is more !

June 21, 2026
Unprompted review
Casa Argentina Limited logo

Reply from Casa Argentina Limited

Hola David,

Thank you for your wonderful feedback!

We're delighted to hear the steaks were such a great surprise and that the advice on salting helped you get the best from the meat. Sometimes the simplest techniques really do make all the difference.

It's also great to hear the delivery went smoothly and that your BBQ experience saved the day! You're absolutely right, when it comes to quality beef, less is often more.

We really appreciate your suggestion regarding BBQ cooking guidance. That's valuable feedback, and we know that having recommended cooking times and temperatures can be helpful, especially when trying a new cut for the first time. It's something we'll continue to improve to help our customers get the very best results at home.

Thank you again for your support, and we look forward to your next order soon.

Un abrazo,
Casa Argentina Team

Rated 5 out of 5 stars

The delivery was really quick and the…

The delivery was really quick and the products are amazing. I would buy here again for sure

June 4, 2026
Unprompted review
Casa Argentina Limited logo

Reply from Casa Argentina Limited

Hola Alberto,

Thank you so much for your kind feedback!

We're delighted to hear your order arrived quickly and that you loved the products. That's exactly the experience we aim to deliver with every order.

It's especially wonderful to hear that you'd buy from us again. We truly appreciate your support and look forward to welcoming you back soon.

Un abrazo,
Casa Argentina Team

Rated 5 out of 5 stars

I ordered from Casa Argentina as I was hosting a BBQ for family and friends

I ordered from Casa Argentina as I was hosting a BBQ for family and friends at the weekend. After DPD failed to deliver I got in touch with Casa Argentina and they resolved the issue within hours. The level of Customer Service shown went way above what would normally be expected.

Now to the quality and taste. As a frequent visitor to Buen Ayre in Hackney I can honestly say the taste of the steak from Casa Argentina was amazing. The picanha steak was very good, however the taste of the sirloin steak was truly exceptional, it melted in your mouth. I would highly recommend ordering from this company and I definitely will be ordering from them again.

June 13, 2026
Unprompted review
Casa Argentina Limited logo

Reply from Casa Argentina Limited

Hola Alkan,

Thank you so much for taking the time to leave such a detailed review.

Firstly, we're sorry that DPD let you down with the delivery. We know how stressful that can be, especially when you're hosting family and friends for a BBQ.

We're delighted that our team was able to step in quickly and resolve the issue for you. Customer service is something we take enormous pride in, so your comments mean a great deal to us.

As for the food, what a fantastic compliment! To hear our steaks compared so favourably to those you've enjoyed at Buen Ayre is incredibly rewarding.

We're thrilled that the picanha hit the mark and even more so that the sirloin stood out as truly exceptional. "Melted in your mouth" is exactly what we hope for when sourcing and preparing our beef.

Thank you for your recommendation and for placing your trust in us. We look forward to helping make your next BBQ just as memorable, hopefully with a smoother courier experience from start to finish!

Un abrazo,
Casa Argentina Team

Rated 5 out of 5 stars

Quality meat

Quality meat! The delivery was very well out together so everything arrived in perfect state (as I’m not based in London)

June 8, 2026
Casa Argentina Limited logo

Reply from Casa Argentina Limited

Hola Juliett,

Thank you for your lovely review!

We're delighted to hear you enjoyed the quality of the meat and that everything arrived in perfect condition. We put a great deal of care into our packaging to ensure orders travel safely across the UK, so it's especially rewarding to hear that worked well for you despite being outside London.

Thank you for your support and trust in us. We look forward to helping you enjoy many more great meals in the future.

Un abrazo,
Casa Argentina Team

Rated 5 out of 5 stars

Very good service and quality…

Very good service and quality products!!!

June 8, 2026
Casa Argentina Limited logo

Reply from Casa Argentina Limited

Hola Nadia,

Thank you so much for your kind words!

We're delighted to hear you were happy with both the service and the quality of the products. That's exactly what we strive to deliver with every order.

We truly appreciate your support and look forward to serving you again soon.

Un abrazo,
Casa Argentina Team

Rated 5 out of 5 stars

Excellent service.

Fast, accurate service. Quality yerba mate, straightforward website.A plesure to deal with, many thanks, John

June 14, 2026
Unprompted review
Casa Argentina Limited logo

Reply from Casa Argentina Limited

Hola John,

Thank you for your wonderful feedback.

We're delighted to hear you found the service fast and accurate, and that you were pleased with both the quality of the yerba mate and the website experience. We work hard to make ordering as simple and straightforward as possible, so it's great to know that came across.

It's especially nice to hear that we're a pleasure to deal with. Comments like that mean a lot to the whole team.

Thank you again for your support, and we look forward to serving you again soon.

Un abrazo,
Casa Argentina Team

Rated 5 out of 5 stars

Best store to buy Argentinian products

Best store to buy Argentinian products. I totally recommend provolone and chorizo empanadas!

May 19, 2026
Unprompted review
Casa Argentina Limited logo

Reply from Casa Argentina Limited

Hola Jaquelina,

Thank you so much for your wonderful review!

Being called the best store to buy Argentine products is an incredible compliment, and one we truly appreciate.

We're especially pleased to hear you enjoyed the Provolone and Chorizo Empanadas. They have become favourites for many of our customers, and it's easy to see why! 😄

Thank you for your recommendation and support. We look forward to bringing you many more authentic Argentine favourites in the future.

Un abrazo,
Casa Argentina Team

Rated 5 out of 5 stars

Everything was great!

Everything was great!
I highly recommend Casa Argentina.
High-quality and amazing products.

June 8, 2026
Casa Argentina Limited logo

Reply from Casa Argentina Limited

Hola Marcela,

Thank you so much for your kind words and recommendation!

We're delighted to hear that everything was great and that you enjoyed the quality of our products. Providing authentic, high-quality food and a great customer experience is what we strive for every day.

Your support and recommendation mean a great deal to us, and we look forward to serving you again soon.

Un abrazo,
Casa Argentina Team

Rated 5 out of 5 stars

Excelente!

June 8, 2026
Casa Argentina Limited logo

Reply from Casa Argentina Limited

Hola Pat,

¡Muchas gracias!

Nos alegra muchísimo saber que tu experiencia fue excelente. Comentarios tan simples pero tan positivos nos alegran el día y motivan a todo el equipo a seguir dando lo mejor.

Gracias por tu apoyo y por confiar en Casa Argentina.

Un abrazo,
Casa Argentina Team

Rated 5 out of 5 stars

Fast Delivery and excellent products

June 11, 2026
Unprompted review
Casa Argentina Limited logo

Reply from Casa Argentina Limited

Hola Ana,

Thank you for your review!

We're delighted to hear you were happy with both the delivery and the products. Providing excellent quality alongside a fast and reliable service is exactly what we strive for.

We really appreciate your support and look forward to serving you again soon.

Un abrazo,
Casa Argentina Team

Rated 5 out of 5 stars

The Best Way to Celebrate May 25th

We ordered meat from Casa Argentina for a BBQ at home over the May bank holiday, as it’s Argentina’s national day and we really wanted to celebrate it from the UK. It turned out to be the perfect choice. We couldn’t think of a better way to mark the occasion than with top-quality Argentine beef. Everything was super tasty, tender, and really reminded us of home. It made the whole day feel extra special. Would definitely order again!

May 22, 2026
Unprompted review
Casa Argentina Limited logo

Reply from Casa Argentina Limited

Hola Flavia,

Thank you so much for sharing this wonderful review.

It means a great deal to hear that Casa Argentina could play a small part in your May 25th celebrations. As many Argentines know, there’s something special about gathering around a BBQ on such an important date, and we're honoured that you chose our products to help mark the occasion from so far away.

We're delighted to hear the beef was tender, flavourful, and brought back memories of home. Creating those moments of connection through authentic Argentine food is exactly why we do what we do.

Thank you for your support, and we’re thrilled that your celebration was such a success. We look forward to helping make many more special occasions memorable in the future.

Un abrazo,
Casa Argentina Team

Rated 5 out of 5 stars

Excellent Argentine Products and Service

Another great experience with Casa Argentina. This was not my first order, and once again I was delighted with both the quality of the products and the service.
This weekend I collected my order from Croydon and bought chorizo, morcilla, steak, provoleta and empanadas, along with some ingredients to make a homemade chocotorta. Everything was fresh, authentic and excellent quality.
The products were perfect for our weekend Argentine asado, bringing back the flavours and atmosphere of home. The empanadas were delicious, the provoleta was a real treat, and the meats were superb.
Casa Argentina has become our go-to place for authentic Argentine food in the UK. Highly recommended.

June 6, 2026
Unprompted review
Casa Argentina Limited logo

Reply from Casa Argentina Limited

Hola Carol,

Thank you so much for your continued support and for taking the time to share such a detailed review.

It means a great deal to hear that, once again, you were delighted with both the products and the service. We’re especially pleased that your collection from Croydon went smoothly and that everything from the chorizo and morcilla to the provoleta, empanadas, and ingredients for your chocotorta met your expectations.

There’s something truly special about gathering around an Argentine asado, and knowing that our products helped recreate those flavours, memories, and atmosphere of home is exactly why we do what we do.

To hear that Casa Argentina has become your go-to place for authentic Argentine food in the UK is an incredible compliment and one we don't take lightly. Thank you for your trust, your loyalty, and your recommendation.

We look forward to helping create many more memorable asados in the future.

Un abrazo,
Casa Argentina Team

Rated 5 out of 5 stars

Empanadas & Alfajores

I ordered 30 empanadas and alfajores from CA and they arrived in perfectly good condition as requested. The contents were delicious and greatly enjoyed by everyone, many of whom had never experienced these Argentine delicacies. Could not recommend them more highly. Richard, Oxfordshire

June 6, 2026
Unprompted review
Casa Argentina Limited logo

Reply from Casa Argentina Limited

Hola Richard,

Thank you so much for your wonderful review.

We're delighted to hear that your empanadas and alfajores arrived exactly as requested and in perfect condition. It’s even more rewarding to know they were such a hit with your guests, especially those trying these Argentine favourites for the very first time.

Introducing people to the flavours of Argentina is one of the most enjoyable parts of what we do, and we're thrilled that the empanadas and alfajores helped create such a positive experience.

Thank you for your recommendation and for choosing Casa Argentina. We hope to bring many more Argentine delicacies to your table in the future.

Un abrazo,
Casa Argentina Team

Rated 5 out of 5 stars

Speedy delivery

Speedy delivery. Seamless!

June 5, 2026
Casa Argentina Limited logo

Reply from Casa Argentina Limited

Hola Solange,

Thank you for your review!

Short and sweet, just like the delivery experience should be! 😄

We're delighted to hear everything arrived quickly and that the process was seamless from start to finish. That's exactly what we aim for with every order.

Thank you for your support, and we look forward to serving you again soon.

Un abrazo,
Casa Argentina Team

Rated 5 out of 5 stars

Easy to order quick delivery and good…

Easy to order quick delivery and good information

June 1, 2026
Casa Argentina Limited logo

Reply from Casa Argentina Limited

Hola Alan,

Thank you for your kind feedback!

We're delighted to hear you found the ordering process easy, the delivery quick, and the information provided helpful. We work hard to make the whole experience as smooth and straightforward as possible, from browsing our products to receiving your order.

Thank you for your support, and we look forward to welcoming you back again soon.

Un abrazo,
Casa Argentina Team

Rated 5 out of 5 stars

5 stars quality products

5 stars quality products

June 3, 2026
Casa Argentina Limited logo

Reply from Casa Argentina Limited

Hola Alexandre,

Thank you for the fantastic review!

We're thrilled to hear you consider our products 5-star quality. Providing authentic, high-quality Argentine products is what we're passionate about, so feedback like this means a great deal to us.

Thank you for your support, and we look forward to welcoming you back again soon.

Un abrazo,
Casa Argentina Team

Rated 5 out of 5 stars

Everything arrived in good condition

Everything arrived in good condition, well packaged, and on time.

June 2, 2026
Casa Argentina Limited logo

Reply from Casa Argentina Limited

Hola Priscila,

Thank you for your feedback!

We’re delighted to hear that everything arrived on time, well packaged, and in good condition. We put a lot of care into preparing every order, so it’s always great to know that care is reflected in the experience our customers receive.

We truly appreciate your support and look forward to serving you again soon.

Un abrazo,
Casa Argentina Team

Rated 5 out of 5 stars

Excellent products and service! Thank you

Excellent products. Prompt delivery - everything was carefully packed so the items arrived in very good condition and fresh (spite of the heatwave).
The provolone cheese is now my nephew's favourite treat! Good range of product and excellent service. Thank you!

May 27, 2026
Unprompted review
Casa Argentina Limited logo

Reply from Casa Argentina Limited

Hola Alex,

Thank you for such a lovely review!

We’re delighted to hear everything arrived fresh and in excellent condition, especially during the heatwave. Our team puts a great deal of care into packing every order, so it’s wonderful to know that effort made a difference.

It also made us smile to hear that the provoleta has become your nephew’s favourite treat! That's not something you hear every day, but we completely understand why 😄

We’re so pleased you’ve enjoyed both the range of products and the service, and we truly appreciate you taking the time to share your experience.

Thank you for your support, and we look forward to serving you again soon.

Un abrazo,
Casa Argentina Team

Rated 5 out of 5 stars

Excellent service!

Excellent service!! Whether meat, empanada pastry, Yerba or alfajores, the service and quality has been outstanding!! I would highly recommend them!! Have been buying from them for years!!

June 3, 2026
Unprompted review
Casa Argentina Limited logo

Reply from Casa Argentina Limited

Hola Cecilia,

Thank you so much for your continued support and for such a wonderful review.

Hearing that you’ve been buying from us for years means a great deal to the whole team. We never take that loyalty for granted, and we're incredibly grateful for the trust you've placed in us over the years.

We're delighted to know you've consistently enjoyed the quality of everything from the meat and empanada pastry to the yerba mate and alfajores. Just as importantly, it's fantastic to hear that the service has continued to meet your expectations.

Thank you for your recommendation and for being part of the Casa Argentina family for so long. We look forward to serving you for many years to come.

Un abrazo,
Casa Argentina Team

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