Shipping way delayed, but the quality was pleasant. feels nice, doesnt seem to scratch off, and is a clear image. Customer service responds within a day or two.
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Review summary
Created with AI, based on recent reviews
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The case is fantastic. Took my picture and made a very nice iPad case, my wife was thrilled with it. My only downside was delays in delivery and rather poor communication on what was happening.
Print quality is excellent, However I would adjust the charge port hole to be little larger on the screen side as my charger keeps popping out unless I lift the top a little and the flashlight hole an... See more
Although there was considerable delay, the end-product is excellent and worth waiting for. This replaces my earlier (negative) report when I feared that I would never see an end-product, but Case24 de... See more
Company details
About Case24
Written by the company
Let us know what you think of your case! Click here to contact our customer service for questions or complaints.
Contact info
Netherlands
- Contact@case24.com
- case24.com
4.0
Great
3K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 35% of negative reviews
Typically replies within 1 week
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Very well made
Very well made. This is 2nd time I've ordered from here and it is always top quality.
Thank you.
September 11, 2024
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Excellent printed case for google pixel…
Excellent printed case for google pixel 9 pro xl i really like it thank you so mutch 🙏😊
September 5, 2024
Unprompted review
Terrible company
Camera holes are completely out of place, 2nd bad experience with this company. I wouldn't recommend!
August 9, 2024
Reply from Case24
Hi Warren, unfortunately you have ordered a case for the wrong phone model with your first order. Could you please contact our customer service to help you with your second order?
please make this rating simpler
please make this rating simpler. I don’t want to leave a comment
August 22, 2024
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Product is great
Product is great. Delivery time misleading as it was the delivery time from when the product arrived in country as opposed to when it was ordered
August 22, 2024
Great Phone Cases love to be able to…
Great Phone Cases love to be able to use my own photos
August 22, 2024
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DO NOT PURCHASE FROM THIS COMPANY!
DO NOT PURCHASE FROM THIS COMPANY!
Still not received my order (personalised iPad cover). I've now contacted Case24 via support email twice without response. Funnily enough no contact number available. This was a present and the birthday has now been and gone! Not impressed. Please respond.
August 15, 2024
Unprompted review
Reply from Case24
Hi Tom, We are currently working on resolving the issue. We will get back to you as soon as possible. Our apologies for the delay.
Easy to use design website
Easy to use design website, fast postage and transparent tracking, and what a BEAUTIFUL looking product once delivered.
August 13, 2024
Best Phone Case I've Ever Had
Excellent case quality and the print came out really well, the buttons feel excellent and responsive. There's a little slight crack in the print at the bottom left but it's not enough to bring this down from a 5. The included screen protector was utterly smashed at the bottom which was a bummer but I'm rating the phone case not the included extras, so if you've had trouble like me finding a decent Pixel 5 case that looks cool and you've got a design you love, honestly give em a go cos so far it's the nicest case I've ever gotten for a phone.
August 7, 2024
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Have not received my order yet after…
Have not received my order yet after several weeks, months. Shipping slow and I've lost interest. Hoping I didn't get scammed and my order will show up. Disappointed that were has been no follow up either. You should giving me order updates given the time lag.
August 8, 2024
Reply from Case24
Hi Susanne, we are sorry to hear that. Could you please contact us so we can check this for you?
Samsung s24 ultra custom case
Easy to customise case and navigate website. Quick postage. Quality of the s24 ultra case is amazing, feels like it's protecting the phone nicely. Photo quality and placement was also amazing!
August 1, 2024
Great customer service
Great customer service. My phone case design didn't quite show up the way it did in the preview the first time, and they just sent me a replacement with it fixed up; looked exactly as I wanted. Will definitely buy custom stuff from them again.
July 28, 2024
Unprompted review
Fast delivery and good quality case
June 28, 2024
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Bubble on the case
The picture had a bubble in it on the case. Very gutted as this was a present
July 17, 2024
Reply from Case24
Hi Lauren, we are sorry to hear that. Could you please contact our customer service to resolve this?
Quick and high quality service
Quick and high quality service! Always impressed with the cases you provide.
July 12, 2024
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