Case24 Reviews 2,628

I ordered a personalised airpods case, and it never arrived. They said they would send a replacement and this never arrived either.

Love the result. I got my artwork on a phone case to see how it would look. Very happy, I will order more to on-sell.

OMG! What is it that I paid for. Im shocked to say the least. I want my money back, even a nursery kid can do this job.

So the long awaited airpod pro2 case for my fiance 's birthday arrived today, by the way without any notification that it was delivered. I found it in my letter box when was checking mails today I don't go there everyday so I can't tell you when it was delivered.

To cut the story short, let me tell u what i received to the airpod case I paid £16 for, a piece of plastic something bigger than the normal airpod case i saw advertised online, they stuck a paper of our picture on top no creativity or respect. I mean they just printed out a small picture i sent and stuck it probably with glue, so if water drips on it it's spoiled, no cover or protection whatsover

I would like to get my money back coz this is a very expensive joke. This is my fiancé's birthday present. It was meant to be a surprise!

Easy to use website and quality of case surprised us. It’s my 2nd time ordering a personalised case and only because my husband changed his phone. Recommend Case24 for personalised phone cases.

Good case fitted well. The photo was a very clear.

The custom phone case I ordered came in two weeks, and was really good quality.

Got phone cover customised with collage of 3 photos of my bunnies & was able to add background photo, too. Good quality hard case.

Easy to deal with and managed to create a great looking case despite a relatively low res image. Very happy with the result. Hope the image is scratch resistant.

Easy to use and obtain, received quickly!

I ordered a phone case with the expectation I would have it in 7-10 business days (as advertised). I paid more for it from Case24 than from other sites as I thought it was going to be coming from Canada. This was clearly not the case. It took over a month to arrive and did not come from within Canada. I could have ordered for much cheaper elsewhere, had I known. I reached out to the company numerous times (prior to its arrival) to say I was unsatisfied and requested my money back since they did not know where it was (they advertise satisfaction guarantee)- they stopped answering me. Case24 provides shipping tracking through their site but do not give an actually tracking number, so I could not call Canada post for any details. The case eventually arrived (much later than anticipated). It's fine, nothing special. I would have definitely ordered elsewhere had I known all this ahead of time.

Second review… same order. March 15 order. Supposed to be 7-10 day delivery. April 5, they said last week it was “shipped” by which they mean they’ve “created a shipping label”… still not even shipped. They blamed my poor art work - maybe - but still, if you’re looking for fast turnaround look elsewhere.

Used MyCustomCase before, no problems.

It's a great case, thought it would of been an actual hard not as soft but that's me for not reading description 😉

Good product, customization looks great.

I ordered two cases, the first took ages to arrive, the second was delayed due to production issuses and still has not arrived. I also got the screen protector, which for the one I have is too small and not possible to install without bubbles

The site was easy to order from. The case options looked good. My credit card was charged immediately however they did not deliver the case on time. I'm still waiting past their maximum delivery time. There's been no update on when it will be shipped. Their status link just says "Unfortunately the production process has been delayed". There's no ETA or ability to cancel the order.

Great quality product. It arrived safely and in good condition with nice packaging. Very happy with it.

I absolutely love my custom phone case! The print of Bindi came out beautifully. Great quality and exactly what I wanted.

I'm really happy with my picture on my case... I've just moved from UK to Australia and sadly had to leave my lovely dog behind with my daughter.. so wanted to be able to see him wherever I went..I found case24 and was able to personalise my case with his picture....not many other places did personalised cases for my phone...Samsung A35, it is very clear and great quality.. the only reason I gave 4 stars and not 5... is because I took a long time placing the picture exactly where I wanted it to be printed as to avoid the holes for the camera not to touch his head at all... when it came, they had enlarged the picture so the holes go just over my dog's right ear... at least it's not his eye... and he's bigger so it's fine...

Value for money