I love the design of the casing. However the power button is pretty tough to press and also the camera slots are small that I had to remove the camera casing which now there's no safety for my camera... See more
Company replied
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Review summary
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Reviews shaping this summary
I’m giving 4 stars because CaseX was a good experience in ordering and having the order prepared timely. However I would recommend they don’t use UniExpress as a shipping carrier. They were the wor... See more
Company replied
Well it was great really great there is one thing though I Think I Got the wrong design that I Wanted but I could of cause also be me that orded the wrong one so actually nothing negativ to say about... See more
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First I was a little sceptical, because there is a ton of international websites where the whole business is a scam. However my Case X Kingdom order turned out to be an outstanding and fascinating pr... See more
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4.0
Great
97 reviews
Replied to 87% of negative reviews
Typically replies within 1 week
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Great valve
See the advertisement a lot and didn’t think about ordering, but I went on to have a look at what there was to offer and the designs and price was great. Seen the one that fits my style and ordered it and came quickly.
June 30, 2025
Unprompted review
Reply from Case X Kingdom
Thanks so much for the awesome review! 😊 We’re really glad you gave us a shot—it means a lot!
It’s great to hear you found a design that fits your style and that your order arrived quickly. We put a lot of love into making our cases stand out, so it’s always amazing when that gets noticed.
Appreciate your support and hope to see you back again soon! 💛📱✨
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I love the design of the casing
I love the design of the casing. However the power button is pretty tough to press and also the camera slots are small that I had to remove the camera casing which now there's no safety for my camera lenses but other than that the phone casing is great!!
July 3, 2025
Unprompted review
Reply from Case X Kingdom
Thank you so much for your feedback! 😊 We're really glad to hear you love the design of the case—it means a lot to us!
We appreciate you sharing your thoughts about the power button and camera slot fit. Our Matte Lux cases are designed to wrap closely around the camera lenses for a sleek, protective fit—but we understand this can make it tricky if you're using individual lens covers.
For future orders, you might want to try our Lux Cool or Lux Impact cases—both styles allow more room around the camera area and are better suited for extra lens protection if that's something you like to use.
Thanks again for your support—we're thrilled you’re enjoying the case overall, and we hope to wow you even more next time! 💛📱
Perfect Rey phone cover
Loved the designs. Can't find many good Rey ones. Feels nice in the hand. Quick delivery. Perfect for Star Wars fans
June 20, 2025
Unprompted review
Reply from Case X Kingdom
Thank you so much for the 5-star review!
We’re thrilled to hear you loved the design — especially the Rey case. It’s true, great ones are hard to find, so we’re proud to offer something special for fellow Star Wars fans. 🚀
Glad to hear it feels great in the hand and arrived quickly — that’s exactly the experience we aim to deliver.
Thanks again for your support — and may the Force (and your phone case) be with you! 💫
First little sceptical, later totally happy
First I was a little sceptical, because there is a ton of international websites where the whole business is a scam. However my Case X Kingdom order turned out to be an outstanding and fascinating product. It’s not just a sticker on a phone case, as some mentions. The whole product feels unique in the nowadays bigger “forests of products” , because of the printing method, colors and materials.
Shipping was without problem, the case arrived in 10 calendar days to Europe from order placed.
June 27, 2025
Unprompted review
Reply from Case X Kingdom
Thankyou Gergo!
We totally understand the initial skepticism—there are way too many sketchy stores out there. That’s why hearing your feedback means the world to us. 💛
We pour our heart into making sure each case feels like a collectible, not just a phone cover—and we’re so glad you could feel that.
Thank you for giving us a shot and for taking the time to write such a thoughtful review. You’re officially part of the Case X Kingdom. 👑📱
— The CXK Team
The shipping was a tiny bit too long
The shipping was a tiny bit too long, I know it's not their fault. The case is not a shiny as in the pictures, but still well-made and solid overall. Would recommend!
June 27, 2025
Unprompted review
Reply from Case X Kingdom
Thanks so much for your honest review! 😊 We’re really glad you’re happy with the quality of the case overall—it truly means a lot to us!
Totally understand your note on shipping—it can feel a bit long sometimes, especially with international orders, but we’re always looking for ways to improve that experience.
As for the finish, that’s great feedback! We use digital renders to showcase our designs, so lighting and reflections can sometimes appear slightly different compared to real-life lighting. That said, we’re glad you still found it well-made and solid!
Thanks again for your support—and for recommending us! 💛📦📱
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Dope Design
Dope Design! Only downside is the shipping wait, solid product!
June 18, 2025
Unprompted review
Reply from Case X Kingdom
Super appreciate the support! We are always looking into better shipping options, while trying to keep costs reasonable. Hopefully in the future we can improve that :D
Customer service was superb I was…
Customer service was superb I was having an issue trying to order an impact case and they wrote to me in less than 24 hours shipping came quicker than expected. My case is gorgeous will be purchasing more.
June 7, 2025
Unprompted review
Reply from Case X Kingdom
Love the support Krystina and glad you love the case and that we could assist in a timely matter!
Very worried
So far i am very anxious about this because i’ve ordered a case since May 8th and still can’t get any updates until today May 24th. I’ve also email them but also no response yet. It’s really frustrating and i will definitely be reluctant to relive this experience.
Re:
I see you just replied to my email but I obviously checked out with my email, am not that careless and I also as a I told you, I checked the tracking and every time it said “ no tracking information available” and its China Post. That being said I’ve also attached a screenshot of what I saw and I would gladly post it here if I could.
May 23, 2025
Unprompted review
Reply from Case X Kingdom
Hey Bamba, you emailed us during our out of office hour. We have since responded, your parcel is still within shipping esitmations. Shipping updates can be tracked via our web portal. Also incase you checked out without entering your email. The last tracking update was just a couple days ago.
RE: We provided corrected tracking link, the screenshots you provided were trying track a different tracking method than what we had provided. Hence why it showed nothing. We wont post that information here as its for your eyes only. Just keeping everything here updated relating to this matter.
I ordered a Vader case
I ordered a Vader case for my new galaxy ultra25 ...price was good and received it sooner than I was promised 😃 case fits great and the graphics fantastic and the smooth sides don't slip out of my hand 👍 overall I would recommend caseX too anyone who likes a quality product !very happy with my purchase 🥰
April 12, 2025
Unprompted review
Reply from Case X Kingdom
Hey Pablo, appreciate the review! Hope to you you again!
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Overpriced sticker
Ordered a TMNT phone case for my phone. Finally got it just to be disappointed that it’s simply a sticker on a phone case, not printed on it like I had thought it would be. I immediately emailed to try to send it back for a refund and days later now and have still yet to hear anything back. So I guess I’m just stuck with this overpriced stickered case. 👎
April 10, 2025
Unprompted review
Reply from Case X Kingdom
Hey Ty, I assure you our cases do not contain a sticker aspect. We use UV printing for our lux cool and matte cases. This created a level of depth to the print giving it a 3D effect. For our impact cases we use thermal printing.
If you still wish to return the case please contact our support via our support email info@casexkingdom.com.
Vibrant Colors
At first I was skeptical to order you never know we it is a scam page, I ordered and had faith I was going to receive the product. I received updates of my order very often on my email, which made me feel relieved. When the order arrived it was just as pictured, WOW! the colors are amazing and vibrant, it was a gift for my husband and nowhe is in love with his TMNT phone case ❤️
March 23, 2025
Unprompted review
Reply from Case X Kingdom
Love to hear this JAY! Should always be cautious when shopping online, we do our best to implement assurances as an order makes its way to the customer. The courier notifications are a new system. Glad it made the process better for you and that youre husband loved the case!
I’m happy with my Itachi phone case
I’m happy with my Itachi phone case, I thought the image would be painted and more bold like it is on the site, it’s still cute though.
March 21, 2025
Unprompted review
Reply from Case X Kingdom
Hey Marissa! Super appreciate the review! Hope you see you again! Maybe try our the Cool or Impact Cases, as they have a stronger print. :D
Just got my cases today and I’m very…
Just got my cases today and I’m very pleased they look so much better in person!!!!
March 24, 2025
Unprompted review
Reply from Case X Kingdom
Hey Jacob, glad you love the case! Hope we have more designs you like and see you in the future for your next change in style & protection!
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Great quality phone case
Great quality phone case, amazing designs and fast delivery. Will definitely purchase from here again.
March 12, 2025
Unprompted review
Reply from Case X Kingdom
Thank you so much for your kind words! 😊 We're thrilled to hear that you love the designs and fast delivery. We truly appreciate your support and can't wait to have you shop with us again! 🚀📱✨
The phone case looks great
The phone case looks great, and fits perfectly well with my phone.
March 8, 2025
Unprompted review
Reply from Case X Kingdom
We're so glad to hear that you love the look and fit of your phone case! 😊 Thank you for your support, and we hope you enjoy it! 📱✨
Good quality and fun design, but there’s a catch…
Package took almost a month to arrive, but the delivery people were very accommodating in contacting me when it did. Cases are great quality, but the lock button on one of them sticks, and does not push in far enough to activate the button on the phone. It may just need to be broken in, but if it ends up being dysfunctional, it will be quite a disappointment
February 23, 2025
Unprompted review
Reply from Case X Kingdom
Thank you for your feedback! 😊 We're happy to hear you love the quality and design, but we’re sorry about the shipping delay and the button issue. The lock button should function properly without needing to loosen over time. If you continue experiencing any issues, please reach out to us—we’d be happy to assist! 💛📱✨
Great cases
I love the how the case looks and feels the plastic buttons on the side are great just takes a bit of getting used to and i love how the tracking worked.
I orderd the sung jin woo raging daggers
February 18, 2025
Unprompted review
Reply from Case X Kingdom
Thank you for your support! 😊 We're so glad you love the look and feel of your case, and that the tracking experience was smooth! The side buttons may take a little adjustment, but we’re happy to hear you’re enjoying it. The Sung Jin-Woo Raging Daggers design is an awesome choice! ⚔️🔥📱
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Great phone case
Great phone case I love the material the quality how light it is the design and detail on it it’s incredible HIGHLY RECOMMEND!!!
February 18, 2025
Unprompted review
Reply from Case X Kingdom
Thank you so much for your amazing feedback! 😊 We're thrilled that you love the material, quality, and design of your case. Your support means the world to us! 🙌✨ Enjoy your case, and we truly appreciate the recommendation! 🚀📱
Reply from Case X Kingdom
We're so glad you love it! 😊 Thank you for your support—enjoy your case! 📱✨
My item arrived but looks different to…
My item arrived but looks different to what the image showed. I ordered a MagSafe case and it’s a standard case with the stick on magnet stuck to the back . Not the quality I was after or have purchased elsewhere.
February 6, 2025
Unprompted review
Reply from Case X Kingdom
Hi Emily,
Thank you for sharing your feedback — we’re sorry to hear the case didn’t meet your expectations. The MagSafe design can vary slightly depending on the case type ordered. Our Matte Lux and Lux Cool cases are made with a printed design layer, which means the MagSafe ring sits beneath or on top of the artwork to maintain wireless charging compatibility without affecting the print quality.
We completely understand if the look wasn’t what you expected. You’re welcome to return the case or exchange it for a different style, and our team would be happy to help at info@casexkingdom.com.
We really appreciate you giving us a try — feedback like yours helps us keep improving.
— Case X Kingdom Team
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