Cashco Financial Reviews 

1,430
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 94 reviews, reviewers had a great experience with this company. Many customers appreciate the excellent and friendly customer service, finding representatives to be knowledgeable, courteous, and helpful. People also highlight the ease of obtaining loans and making payment arrangements, often receiving quick responses from staff. However, some customers also noted significant issues with contacting the company, experiencing very long wait times for responses to calls and emails. Some reviewers were not happy with the declining service quality and reported problems with payment processing, including incorrect credit reporting or being asked for un-incurred fees.

What people talk about most

Payment

Customers consistently note negative experiences with payment, frequently reporting unexpected withdrawals... See more

Customer communications

Clients share negative opinions on contact, with many reviewers reporting extreme difficulty reaching anyone... See more

Service

Users describe negative interactions with service, with many expressing disappointment and frustration,... See more

Response time

Reviewers express significant dissatisfaction with response times, frequently reporting that they receive no... See more

Customer service

Reviewers highlight negative aspects of customer service, with many reporting extremely poor experiences,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I went to check reviews before I received a call and was a little leary to follow through with it. I have to say that I couldn't be more impressed with my situation. I spoke to a girl named Irish. She... See more

Rated 5 out of 5 stars

I had recently reviewed a few months ago after their physical branches had closed. That fact plus having their new lending criteria deny my application after a long wait was frustrating. Anyway... See more


Company details

  1. Non-Bank Financial Service
  2. Financial Consultant
  3. Financial Institution
  4. Loan Agency

About Cashco Financial

Written by the company

Hi, We're Cashco.

We exist to provide relief today and hope for tomorrow.

Our mission is to make borrowing simple and supportive for everyone. We provide immediate, easy-to-access services—regardless of your credit history—because we believe in meeting you where you are today.

With a range of flexible loan options, we're the only personal finance company that's truly committed to helping underserved Canadians achieve better credit scores and brighter futures.

We practice responsible, judgment-free lending to empower underbanked individuals with the tools they need to improve their financial health and literacy.

We provide our services online and in 50 branches, supported by a dedicated team of over 200 employees focused on making our judgment-free financial solutions accessible to Canadians in need.


Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 34% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(1,430)

85 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Business - 2025

I found dependable and courteous. Not impressed that the office is closing.

May 9, 2025
Cashco Financial logo

Reply from Cashco Financial

Hey Thomas. Thank you so much for the review. We super appreciate it. We are moving some branches online but we promise to see you there and to provide the same level of service. Have the best day!

Rated 5 out of 5 stars

Always make it easy to deal with for…

Always make it easy to deal with for anything I need and will help when things aren’t working right for me

May 7, 2025
Cashco Financial logo

Reply from Cashco Financial

Hey Nicole. Thank you so much for the review. We aim to help when we can!

Advertisement
Rated 4 out of 5 stars

$Easy Money$

Fast friendly service! In and with cash deposit!

April 29, 2025
Cashco Financial logo

Reply from Cashco Financial

Hey Steve! Thanks for leaving a review!

Rated 5 out of 5 stars

Friendly and fast

Friendly and fast! Top notch service 👌

May 6, 2025
Cashco Financial logo

Reply from Cashco Financial

Hey Tanya! Thank you so much for the 5-stars! We appreciate you and happy to hear you had a great visit!

Advertisement
Rated 5 out of 5 stars

Great

Your company was efficient and friendly and very helpful

April 26, 2025
Cashco Financial logo

Reply from Cashco Financial

Hey Chenoa. Thank you so much for leaving a review. We super appreciate it!

Advertisement
Rated 5 out of 5 stars

They helped

They were willing to help and made it easy

April 24, 2025
Cashco Financial logo

Reply from Cashco Financial

Hey James! Thank you so much for the reply. We're super happy to hear tat we were able to help you. Have the best day!

Rated 5 out of 5 stars

My experience was great i never had any…

My experience was great i never had any issues with the company for payments and all service in general.

May 2, 2025
Cashco Financial logo

Reply from Cashco Financial

Hey Angelique. Thank you for the review. We appreciate it so much! Happy to hear your visit was smooth!

Rated 5 out of 5 stars

Good prompt service

Good prompt service. Step by steps instructions.

May 2, 2025
Cashco Financial logo

Reply from Cashco Financial

Hey Harriet! Happy to hear the process was smooth! Thanks for the review

Advertisement
Rated 5 out of 5 stars

Love all my experiences with Cashco

Love all my experiences with Cashco, my rep is always so friendly and the customer service provided is so pleasant and professional. They are always quick to help.

May 1, 2025
Cashco Financial logo

Reply from Cashco Financial

Hey Lisa! We really love hearing this. Thank you so much for leaving a review.

Rated 5 out of 5 stars

Elaine has been very helpful and…

Elaine has been very helpful and explained everything clearly and in a timely mannwr

May 1, 2025
Cashco Financial logo

Reply from Cashco Financial

Hey Christina! Thank you so much for the review. Elaine is very thorough. Happy to hear this

Rated 5 out of 5 stars

Right from the beginning of my…

Right from the beginning of my application process, it was fast, easy & hassle free.

April 30, 2025
Cashco Financial logo

Reply from Cashco Financial

Hey Kelly. Thank you so much for the review. Happy to hear it was smooth!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look