CashForCars.com Reviews 

8,861
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 643 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff for being professional, courteous, and extremely knowledgeable throughout the entire vehicle selling transaction. People really appreciate that the service is remarkably fast, simple, and easy to navigate from the initial quote to the final pickup. However, some customers also noted frustrating discrepancies between initial online quotes and final lower offers presented during vehicle pickup. A few reviewers additionally mentioned experiencing slow communication, notable delays in receiving callbacks, and difficulties reaching customer support representatives when needed. Others reported that navigating the required paperwork and coordinating with different representatives sometimes caused confusion.

What people talk about most

Service

Clients share positive opinions on service, noting that everything worked out perfectly with very quick... See more

Staff

Consumers find staff to be positive, highlighting that representatives are clear, upfront, and helpful during... See more

Price

Reviewers highlight ambiguous aspects of price, reporting widely differing experiences with online quotes and... See more

User experience

Reviewers mention positive feedback about user experience, noting that the entire process was fast, easy, and... See more

Customer service

People report ambiguous experiences with customer service. While many reviewers faced long wait times,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Setting up this transaction was simply and easy and the offer was higher than several other companies I reached out to. There was an issue at pickup with the offered price. Cash For Cars followed up... See more

Rated 4 out of 5 stars

Experience was quick and easy. I wish I could’ve gotten just a little bit more for it but I guess I got a fair price considering. I dropped off the car and walked away with a check which I desperately... See more

Rated 4 out of 5 stars

Interesting reading the reviews after I sold my car. I might have been more skeptical if I had read them first but my experience was a lot better than others have faced. Starting off, I did the thing... See more

Rated 4 out of 5 stars

The drop off was great I think the offer could have been a little stronger, but everything was as promised.


Company details

  1. #10 of 12 best companies in Car Dealer
  2. #52 of 90 best companies in Car Accessories Store

Written by the company

CashForCars.com is the easiest way to sell your car, truck, SUV, motorcycle, RV or boat. Award-winning customer service, competitive offers and free nationwide towing set us apart from the competition. Call 866-802-0834 to speak with a vehicle purchasing agent today!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

9K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 2% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(8,861)

406 reviews in the last 12 months

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Rated 4 out of 5 stars

The process was pretty easy

The process was pretty easy. At times a little redundant but still easy. I would have definitely like a larger offer for my vehicle but it was still more than what was offered on a trade.

February 5, 2026
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Rated 1 out of 5 stars

Wasted 2 hours of my time for a low ball offer

First person was wonderful and professional on the phone BUT after he transferred me to the more info person, everything was awful. Clearly did not know what to say other than his prompt cards. Had to put me on hold so many times to ask questions and verify ownership. I HAVE A CLEAR TITLE. they have pictures of it saying it is a released title by the lien holder. They refused saying they required another form of release from the lien holder. The bank did not know what they were asking for. Bank sent a report of their own saying it was clear of lien. CashForCars would not accept it.

February 9, 2026
Unprompted review
Rated 4 out of 5 stars

Fair offer and Great Customer Service!

Setting up this transaction was simply and easy and the offer was higher than several other companies I reached out to. There was an issue at pickup with the offered price. Cash For Cars followed up with me and made sure that my experience was handled appropriately and I was paid the full amount. I recommend Cash For Cash for ease of use, fair price and excellent customer service follow up.

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

I got a fair offer for my car

I got a fair offer for my car. They showed up quickly and were very professional. The communication was great and the driver was very courteous. I would recommend to friends and family.

February 6, 2026
Unprompted review
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Rated 5 out of 5 stars

Easy peasy!

You made it easy and quick. We tried Carvana and they offered significantly less and required more documentation. We had a clean title, no lien holder on it and they were requesting a lien release from the banker that didn’t exist lol they wasted two weeks of our time. With you guys, it was done within a few hours from start to finish.

January 22, 2026
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Rated 1 out of 5 stars

Horrible to deal with tried a bait and…

Horrible to deal with tried a bait and switch after dealing with one of their tow companies Arces auto recycling in Williamstown Nj. They were supposed to come on a Saturday between 8-12 never showed so I called told me they were running behind so I waited until 2pm called back they told me”let me check we will call you right back” never did. I called at 230 they said sorry can’t make it today. Day wasted. Have to reschedule for Tuesday….. snow storm hit Sunday car is buried….. call tues at 9am ask if they are coming “yes we are “ need it to be after 2. I call at 1 pm “ are you definitely coming “ answer yes we have drive close he’s coming to you next. I dig the car out call and ask when will you be here . Answer “ sorry we will have to get it tomorrow” don’t trust Acres auto recycling. Called cars for cash back . We can send a different company but it will be significantly less ….. NO THANKS! Beware

January 24, 2026
Unprompted review
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Rated 3 out of 5 stars

Lack actual human interaction

Lack actual human interaction. Extremely low salvage value which is ridiculous since you make 8 times off car or more than you ggive. A.I. is useless and Cash 4 Cars when I called Copart. Still havent got my check either. Dumbest company

January 1, 2026

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