Carl was very open and communicative about the process of what to do as far as packing the item and securely sending it. He even reached out to me and to see if I had any questions or concerns. And... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It’s always a pleasure to have your valuables purchased for a fair and reasonable cost. They have exceptional customer service and operate a very high level of trust and transparency. The best option... See more
I was worried about sending in my family sterling but handled very well. Communication was great. Initial offer was lower than I wanted but when I called they quickly gave more what I was expecting an... See more
Company replied
This is my 3rd transaction with Cash For Silver USA... It is A Reasonable place to sell precious metals & will negotiate & work with a customer for a compromise. They issue fast payments once a deal... See more
Company replied
Company details
Written by the company
Cash for Silver USA is the most trusted brand in North America to sell your silver to. We specialize in coins, sterling silver flatware and serving pieces. As well as gold and platinum jewelry, gold coins, diamonds and Rolex timepieces. MILLIONS IN TRANSACTIONS Our company has bought and sold over $150 Million in valuables ranging from sterling silver, silver coins, silverware and other precious metals. FULLY INSURED Every shipment is automatically insured for up to $5,000.00. Additional insurance up to $100,000.o0 USD is available prior to shipping. The policy covers loss, damage during transit and while your merchandise is at our processing facility. UNPARALLELED QUOTES You will receive the most competitive offer for your valuables. If a competitor’s quote states otherwise, we will surpass it or return your item(s) free of charge. TENS OF THOUSANDS OF CUSTOMERS Cash for Silver USA is the most widely trusted brand in North America. We’ve taken the risk and hassle out of liquidating your silver coins, sterling silver flatware and serving pieces for the highest possible settlement.
Contact info
15 Dan Road, 02021, Canton, United States
- 1-866-300-6360
- info@cashforsilverusa.com
- cashforsilverusa.com
4.7
Excellent
418 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 28% of negative reviews
Typically takes over 1 month to reply
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Very patient and friendly
Very patient and friendly.
Satisfied with the offer for my second submission. Highly recommend.
December 2, 2025
Unprompted review
Reply from Cash for Silver USA
Hey Mark, we're glad we could make your second submission just as smooth as the first. Having a patient and friendly team can make the process much easier, especially when you have questions or want to understand your options. Thanks for coming back to Cash for Silver USA and for the recommendation. We appreciate your continued trust.
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The overall experience was good
The overall experience was good, professional and quick. I received a decent price for my silver
December 2, 2025
Unprompted review
Reply from Cash for Silver USA
Thanks for sharing your experience, Steve. We're glad the process felt professional, quick, and that you were satisfied with the offer for your silver. We know a smooth transaction matters just as much as the final price, and we appreciate you choosing Cash for Silver USA.
Pleasant experience!
I sold some silver jewelry that I had for years. I definitely recommend this company. I received a fair offer for the silver and the process was easy.
December 2, 2025
Unprompted review
Reply from Cash for Silver USA
It's always rewarding to help someone turn jewelry that's been sitting unused into something valuable. We're glad the process was simple, the offer felt fair, and that you had a positive experience from start to finish. Thanks for recommending Cash for Silver USA and for trusting us with your silver jewelry, Karla.
The entire process was easy!
The entire process was easy and explained well. The quote was reasonable and made the entire effort a value for my time.
November 26, 2025
Unprompted review
Reply from Cash for Silver USA
Hi Matt. We’re glad the process felt worth your time. A clear explanation, a straightforward quote, and a simple experience are what make selling items online feel comfortable. It’s great to hear that everything was easy to follow and that the offer made the effort worthwhile. Thanks for choosing Cash for Silver USA and sharing your experience.
From start to finish was flawless…
From start to finish was flawless…. Got my label in my email took it about 7 days to get to them they received my items on a Friday and I had an offer 1st thing Monday morning … accepted the offer choose to have my check overnighted by fedex got my check on Tuesday. Will definitely use them again.
November 25, 2025
Unprompted review
Reply from Cash for Silver USA
It sounds like everything lined up exactly the way it should, Laurie. From getting the shipping label to receiving your payment, we're glad the timeline and communication made the process feel easy. We know people want to avoid waiting around when selling valuable items, so it's great to hear your appraisal and payment moved quickly. Thanks for trusting Cash for Silver USA, and we appreciate you planning to work with us again.
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Everytime I called with questions or concerns…
Everytime I called with questions or concerns I received an answer without delay. Emails were quickly received and information sent in a timely manner.
November 25, 2025
Unprompted review
Reply from Cash for Silver USA
Questions come up during the process, and having someone available to answer them can make all the difference. We're glad our team was able to respond quickly and keep you informed through both calls and emails. Thanks for sharing your experience and for choosing Cash for Silver USA.
Frequent communication
Frequent communication, easy to follow instructions, quick payment. All good.
November 13, 2025
Unprompted review
Reply from Cash for Silver USA
Simple is always the goal, Linda. We're glad the instructions were easy to follow, the updates kept you informed, and the payment arrived quickly once everything was complete. Thanks for taking the time to share your experience with Cash for Silver USA.
I am above and beyond happy with my…
I am above and beyond happy with my offer . Cash for Silver USA has prompt communication and will give you top dollar for your items.
November 21, 2025
Unprompted review
Reply from Cash for Silver USA
Thanks, Christena. We’re thrilled to hear you were so happy with your offer. Quick communication and a smooth experience are important, but ultimately it comes down to making sure customers feel good about the value they receive. Thanks for trusting Cash for Silver USA with your items and for sharing such positive feedback about your experience.
I give them a 5 Star rating cuz they deserve it
I had the pleasure of communicating with a gentleman by the name of Carl whom was very quick to update me on everything that was happening. He was also very attentive and quick to respond to all my questions and/or concerns I had. I received a what I believe was a fair offer for what I sent in. And they are sending me back the items they didn't want which I also appreciate. I definitely recommend the anyone looking to sale any jewelry come through this company. I definitely plan on contacting them in the future.
November 13, 2025
Unprompted review
Reply from Cash for Silver USA
Angel! Carl will be happy to hear this. Staying in touch, answering questions, and making sure customers understand what’s happening throughout the process is something our team takes seriously. We’re also glad you felt the offer was fair and appreciated having your unwanted items returned. Thanks for the recommendation and for trusting Cash for Silver USA with your jewelry. We look forward to helping you again in the future.
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It was VERY easy VERY VERY prompt it…
It was VERY easy VERY VERY prompt it was a pleasure doing business with your company. What do you give for quarters dimes and nickels 65 and earlier?
November 18, 2025
Unprompted review
Reply from Cash for Silver USA
Thank you for the kind words, Nadia. We're glad the process was easy, quick, and that you enjoyed working with our team. We appreciate you taking the time to share your experience. Regarding pre-1965 quarters, dimes, and half dollars, those are typically 90% silver and we’d be happy to evaluate them along with any other silver items you may have.
Done with ease!
The process was very simple and easy to navigate. I would definitely recommend using this site
November 14, 2025
Unprompted review
Reply from Cash for Silver USA
We’re glad the process felt simple from the beginning, Mary Beth. Selling precious metals should not feel complicated, and we’ve worked hard to make each step easy to understand and navigate. Thanks for recommending Cash for Silver USA and for taking the time to share your experience.
Carl was great
Carl was great! I had a small problem that he jumped on and took care of immediately and resolved to my satisfaction.
November 14, 2025
Unprompted review
Reply from Cash for Silver USA
Carl will appreciate hearing this. When something unexpected comes up, taking care of it quickly and finding a solution is exactly what good customer service should look like. We're glad he was able to resolve the issue to your satisfaction and make sure you felt taken care of. Thanks for sharing your experience with Cash for Silver USA.
The process was easy and fast, reasonable offer
The process was easy and fast. I felt like the final offer they made was reasonable. I got paid same day as offer made. I highly recommend them.
November 13, 2025
Unprompted review
Reply from Cash for Silver USA
Shana, we’re glad the process felt simple and that you were happy with the final offer. Getting a fair value while keeping the experience quick and straightforward is what we aim for with every customer. It’s great to hear everything moved smoothly from appraisal to payment. Thanks for recommending Cash for Silver USA and for sharing your experience.
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Cash for Silver sent me a paid for…
Cash for Silver sent me a paid for mailer to mail my silver flatware back to them for evaluation. I knew silver had been very strong this year and wanted to sell. Cash for Silver made it easy to do. We agreed upon a price and a check is being fedxd. Could I have gotten more money ? Maybe. I was satisfied. Cash for Silver is a business. I understand they have to make money too.
November 12, 2025
Unprompted review
Reply from Cash for Silver USA
Thank you for sharing such a thoughtful review, Richard. We appreciate that you recognized both sides of the transaction and understand that a successful sale means finding a price that works for everyone. We're glad the prepaid shipping, evaluation, and payment process made selling your silver flatware simple and convenient. We appreciate you choosing Cash for Silver USA and are happy you felt comfortable with the experience.
I honestly felt like this was a game
I honestly felt like this was a game. I knew going into this how much my items weighed and approximately what the scrap value of the items were. I felt very lowballed by the first offer. I understand that you are a business and want to make as much money as possible. But after declining the first offer, to increase your offer by 33%, makes me feel bad for the poor souls who blindly trusted and took your first offer. It felt like a game. Not an honest value.
November 7, 2025
Unprompted review
Reply from Cash for Silver USA
Thank you for sharing your perspective. We understand why seeing the offer change after a conversation could feel frustrating or confusing. The reason the offer increased was not because the original appraisal was meant to be misleading, but because we were willing to revisit the transaction after hearing your concerns and make an adjustment to reach an agreement. In some cases, we choose to reduce our margin, or even take a loss on a transaction, when we believe it is the right thing to do for a customer. We appreciate you sharing your feedback, and we’ll continue working to make the process feel as clear and straightforward as possible.
Straight up!
Up front and honest. Very professional and keep their word!
November 10, 2025
Unprompted review
Reply from Cash for Silver USA
We appreciate the kind words, Gil. Trust is a big part of selling precious metals, and we’re glad you felt the process was honest, professional, and straightforward. Our goal is to make sure customers know what to expect and feel confident throughout the entire experience. Thank you for choosing Cash for Silver USA and sharing your feedback.
Fast and reliable service
I was kept informed every step of the way. The payout was fair and fast! I was so impressed by the whole process. I am so glad I chose Cash for Silver USA! I highly recommend.
November 10, 2025
Unprompted review
Reply from Cash for Silver USA
We’re grateful for your kind words, Fathom Woods. Keeping customers informed and making the process feel predictable from beginning to end is a big part of the experience we aim to provide. We’re happy to hear that the speed, communication, and payout all met your expectations. Thank you for choosing Cash for Silver USA and for recommending us.
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Easy process to do
The process was very simple to understand and use. Once my items were received they told me so and the next thing I got was notification of the estimated amount which I said yes to. I then received a text letting me know that the check was en route to me.
November 10, 2025
Unprompted review
Reply from Cash for Silver USA
We’re glad the process left such a positive impression. Keeping customers informed, moving quickly, and making sure the experience feels smooth from start to finish are all priorities for our team. It’s great to hear you felt confident with both the service and the payout. Thank you for choosing Cash for Silver USA and for recommending us to others.
DON'T DO IT!!!!
I recently sent in a mix of silver to this company. The mix contained old jewelry, pieces of miscellaneous silver, and even 1 stagecoach 1oz. bar of .999 silver. Their appraisal once they received it in the mail was for $20!!! Silver is going for approx. $48 per ounce....the package that I sent them contained ATLEAST 3oz. of silver. The lowest grade of silver in the whole lot was 92.5. Needless to say, I DECLINED the measly $20 offer! What a joke and waste of time sending to this company
November 6, 2025
Unprompted review
Reply from Cash for Silver USA
We’re sorry to hear that you felt frustrated with the experience. We understand why receiving an offer that was far from your expectations would be disappointing, especially when you believed your items contained a significant amount of silver. Each package is carefully evaluated based on the actual precious metal content, purity, weight, and condition of the items received, and items that appear similar can sometimes have very different values.
Exceptional smooth process
Free shipping label was great and then the offer to send it back free if we declined the offer. Only 1 day to work up the quote and so it was a very speedy and smooth process. Very professional. An exceptional experience!
November 5, 2025
Unprompted review
Reply from Cash for Silver USA
Thanks, Jon! We’re glad the process was so smooth from start to finish. Providing free insured shipping, quick appraisals, and a simple return process if an offer isn’t accepted are all ways we try to make selling precious metals feel easy and risk free. Thank you for sharing your experience and for choosing Cash for Silver USA. We appreciate your kind words about our team.
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