Carl was very open and communicative about the process of what to do as far as packing the item and securely sending it. He even reached out to me and to see if I had any questions or concerns. And... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It’s always a pleasure to have your valuables purchased for a fair and reasonable cost. They have exceptional customer service and operate a very high level of trust and transparency. The best option... See more
I was worried about sending in my family sterling but handled very well. Communication was great. Initial offer was lower than I wanted but when I called they quickly gave more what I was expecting an... See more
Company replied
This is my 3rd transaction with Cash For Silver USA... It is A Reasonable place to sell precious metals & will negotiate & work with a customer for a compromise. They issue fast payments once a deal... See more
Company replied
Company details
Written by the company
Cash for Silver USA is the most trusted brand in North America to sell your silver to. We specialize in coins, sterling silver flatware and serving pieces. As well as gold and platinum jewelry, gold coins, diamonds and Rolex timepieces. MILLIONS IN TRANSACTIONS Our company has bought and sold over $150 Million in valuables ranging from sterling silver, silver coins, silverware and other precious metals. FULLY INSURED Every shipment is automatically insured for up to $5,000.00. Additional insurance up to $100,000.o0 USD is available prior to shipping. The policy covers loss, damage during transit and while your merchandise is at our processing facility. UNPARALLELED QUOTES You will receive the most competitive offer for your valuables. If a competitor’s quote states otherwise, we will surpass it or return your item(s) free of charge. TENS OF THOUSANDS OF CUSTOMERS Cash for Silver USA is the most widely trusted brand in North America. We’ve taken the risk and hassle out of liquidating your silver coins, sterling silver flatware and serving pieces for the highest possible settlement.
Contact info
15 Dan Road, 02021, Canton, United States
- 1-866-300-6360
- info@cashforsilverusa.com
- cashforsilverusa.com
4.7
Excellent
418 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 28% of negative reviews
Typically takes over 1 month to reply
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See how their reviews and ratings are sourced, scored, and moderated.
From beginning to end
From beginning to end, they let me know what was going on and how long it would take. It was so easy. I’m glad I used the service. I had a lot of things that I didn’t use and didn’t wear and they purchased it from me at a fair value thank you so much….
December 30, 2025
Unprompted review
Reply from Cash for Silver USA
Thank you, Leslie. One of the biggest concerns people have is not knowing what happens after they mail something valuable. We're glad the regular updates gave you peace of mind and that the process turned out to be as easy as you hoped. It's always satisfying to turn jewelry and silver that's been sitting unused into something useful. Thanks for trusting Cash for Silver USA, and we're happy we could provide an experience that felt fair from start to finish.
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Carl was very helpful
Carl was very helpful. He was very patient and nice. Definitely recommend.
December 30, 2025
Unprompted review
Reply from Cash for Silver USA
Carl will appreciate hearing this, Melissa. Patience and a willingness to help go a long way, especially when someone has questions or just wants to feel comfortable with the process. We're glad he was able to make your experience a positive one. Thanks for recommending Cash for Silver USA and for taking the time to share your feedback.
Do your homework
What made my experience great was when I finally got an offer that was acceptable!!
December 23, 2025
Unprompted review
Reply from Cash for Silver USA
We're glad we were able to reach a point where the offer worked for you. Doing your own research and understanding the value of your items is always a smart part of the selling process, and we appreciate customers who take the time to ask questions and make informed decisions. Thanks for giving Cash for Silver USA the opportunity to work with you and find an outcome you felt good about.
The whole process was so very easy and…
The whole process was so very easy and stress free. It couldn’t have been simpler. I appreciate the professionalism and quick service you provided me. Thank you very much. Barbara
December 25, 2025
Unprompted review
Reply from Cash for Silver USA
Barbara, thank you for sharing your experience. Selling items you've held onto for years can feel like a big decision, so we're glad we could make the process feel simple and stress free. It's great to hear that the professionalism and quick service stood out to you. We appreciate you choosing Cash for Silver USA and trusting our team with your items.
Communication is amazing
Loved the clear communication, and help the I've needed from John.
December 23, 2025
Unprompted review
Reply from Cash for Silver USA
John will be glad to hear this, Kimberly. Clear communication can make the entire process feel much easier, especially when you're dealing with valuable items and have questions along the way. We're happy he was able to provide the help and guidance you needed. Thanks for sharing your experience and for choosing Cash for Silver USA.
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Very fast processing
The entire process was very straightforward, streamlined and efficient. The appraisal was fast and fair.
December 18, 2025
Unprompted review
Reply from Cash for Silver USA
We appreciate you sharing your experience, Anna. A streamlined process and timely evaluation are exactly what we aim to provide, and we’re glad everything from start to finish felt efficient and straightforward. Thank you for choosing Cash for Silver USA and trusting us with your items.
Excellent Experience
Easy process, excellent communication and fair price offer. I will use them again in the future.
December 17, 2025
Unprompted review
Reply from Cash for Silver USA
Thanks for the kind words, Elizabeth. A smooth process, clear communication, and a fair offer are the things that matter most when you're trusting someone with your valuables. We're glad your experience with Cash for Silver USA checked all three boxes. We appreciate your business and look forward to helping you again in the future.
Straightforward but—
The process was quite simple and straightforward. However, I requested the payment be made in one form and it was made in another without reason or consultation.
December 17, 2025
Unprompted review
Reply from Cash for Silver USA
Thank you for the honest feedback, Susan. We're glad the overall process was simple and straightforward, but we understand your frustration with the payment method not matching your request. Customers should feel confident that their preferences are being followed, and we appreciate you bringing this to our attention. We'll make sure your feedback is shared with our team as we continue improving the experience.
Can't give you a percentage on spot price for any kind of metal
I would not use this company.For a company, not knowing how much percentage, they want is a company that is trying to get someone out of whatever they can.. No, matter what the
Price of it is going up or down. It does not affect the price that they want. If it does, they're trying to get over on someone I recently tried to sell silver to them. But over the phone, he could not give me a percentage of what they're looking to make to me. That's bad business.
You should know as a company. What you're willing to pay over or under spot.
The spot price. If someone can't give you the percentage. they're trying to get over on you.Every business knows how much they want to make regardless of what the spot price is. I highly do not recommend using these people.They're here to take advantage of whoever they can.
November 30, 2025
Unprompted review
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Carl was knowledgeable and easy to deal…
Carl was knowledgeable and easy to deal with. Professional and pleasant.
December 12, 2025
Unprompted review
Reply from Cash for Silver USA
Carl will appreciate hearing this, Tommy. Having someone knowledgeable who can answer questions while keeping the process comfortable makes a big difference. We're glad he was able to provide the kind of professional and pleasant experience you were looking for. Thanks for sharing your feedback and for choosing Cash for Silver USA.
Selling silver
Seamless process from start to finish. Fair prices. Exceptional customer service and support.
December 11, 2025
Unprompted review
Reply from Cash for Silver USA
Kris, a smooth experience from beginning to end is exactly what we want for every customer. We're glad the process felt seamless and that our team provided the support and service you were looking for. It's also great to hear you felt the pricing was fair. Thanks for choosing Cash for Silver USA and for taking the time to share your experience.
Easy process
Easy process, no stress. Excellent communication. Thanks so much!
December 9, 2025
Unprompted review
Reply from Cash for Silver USA
John, selling valuables can feel intimidating, so we're glad we were able to make the process feel simple and stress free. Clear communication is a big part of building confidence throughout the transaction, and we're happy to hear that came through. Thanks for choosing Cash for Silver USA and for sharing your experience.
Great service
Great service from a legitimate company. They handled everything as stated. Highly recommend.
December 9, 2025
Unprompted review
Reply from Cash for Silver USA
We appreciate the recommendation, Mark. It's great to hear that everything went according to plan and that the process matched your expectations from start to finish. Trust is a big part of selling precious metals, so we're glad you felt confident working with Cash for Silver USA. Thanks for taking the time to share your experience.
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Reply from Cash for Silver USA
We're glad the communication stood out during your experience, Steve. Keeping customers informed and making sure questions are answered quickly is an important part of the process. Thanks for sharing your feedback and for choosing Cash for Silver USA.
Reply from Cash for Silver USA
Thank you for the kind words. Trust is a big part of any precious metals transaction, so we're glad you felt you were working with honest and friendly people. We appreciate you choosing Cash for Silver USA and taking the time to share your experience.
Fast service fair prices
Fast service fair prices
Much appreciated
December 4, 2025
Unprompted review
Reply from Cash for Silver USA
We appreciate the feedback, Nelson. Fast service and a fair offer are what most people are looking for when selling their precious metals, and we're glad that was your experience. Thanks for choosing Cash for Silver USA and taking the time to share your thoughts.
𝕋ℍ𝔼 𝕊𝔼ℝ𝕍𝕀ℂ𝔼 𝕎𝔸𝕊 𝔼𝕏𝕊ℚ𝕌𝕀𝕋𝔼 𝕎𝕀𝕃𝕃 𝕌𝕊𝔼 𝕋ℍ𝔼𝕄…
𝕋ℍ𝔼 𝕊𝔼ℝ𝕍𝕀ℂ𝔼 𝕎𝔸𝕊 𝔼𝕏𝕊ℚ𝕌𝕀𝕋𝔼 𝕎𝕀𝕃𝕃 𝕌𝕊𝔼 𝕋ℍ𝔼𝕄 𝔸𝔾𝔸𝕀ℕ.
December 4, 2025
Unprompted review
Reply from Cash for Silver USA
Cool font, Stephen! We love hearing that the service made such a strong impression. Thank you for trusting Cash for Silver USA, and we're glad to know you had an experience that will bring you back again. We appreciate you taking the time to share your feedback.
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Very easy to do
Very easy to do. They keep you advised and offer free shipping. Handled quickly. Answered every question in a timely manner. Pleasant staff to deal with.
November 28, 2025
Unprompted review
Reply from Cash for Silver USA
Linda, we’re glad the process felt easy from start to finish. Having free shipping, clear updates, and quick answers can make a big difference when you're sending in valuable items. It’s great to hear our team was able to make the experience simple and pleasant. Thanks for choosing Cash for Silver USA and for sharing your feedback.
This was super easy
This was super easy, i was a skeptic at first, but everything worked out well!
December 1, 2025
Unprompted review
Reply from Cash for Silver USA
Hi Kathryn. We understand the hesitation that can come with sending valuable items to a company for the first time. We're glad the process ended up being easier than you expected and that everything went smoothly. Thanks for giving Cash for Silver USA a chance and sharing your experience with others who may have the same concerns.
This was a very easy process
This was a very easy process. All I did was contact them tell them what I wanted to sell and fill out my information The next thing you know, I was notified my shipping label was on the way. After just a few days, I was notified that my shipment had been received.On the next day, I was given a quote. A very easy process.
December 1, 2025
Unprompted review
Reply from Cash for Silver USA
Awesome, MIchelle. It's great to hear how smoothly everything moved from the first contact all the way through the appraisal. We know sending in valuables can come with questions, so keeping each step clear and easy to follow is important. We're glad the shipping, updates, and quote process all went as expected. Thanks for choosing Cash for Silver USA and for sharing your experience.
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