All in all, it’s a a bad casino site. Nobody reaches out to you if you win a big sum they just ignore you. They don’t let you redeem. They lock your redeem where you can’t even access it. I want 4600... See more
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BEWARE this site is operated by the same people who run Mr Spin and Mfortune. Happy to let you deposit money but want an unreasonable amount of "proofs" before they'll let you make any kind of reasona... See more
Company replied
I had some free non deposit spins on this site, didn’t put a penny in came out with £160 after meeting there bonus wagering requirements and it went into my bank in about 3 days of me sending them pro... See more
Company replied
Won £503. Withdrew £200 as it wouldn't let me withdraw more than that. Received £50 and have been told the remaining £150 has been void!!! Absolutely ridiculous, it clearly stated cashable amount, no... See more
Company replied
Company details
Written by the company
Cashmo Casino is all about exciting original mobile slots games, great free casino bonuses and top mobile gaming! Join us and let the fun begin.
Contact info
Halesowen, United Kingdom
- 01384 885040
- support@cashmo.co.uk
- cashmo.co.uk
You should know
1.7
Bad
151 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Bogus site scamers
All in all, it’s a a bad casino site. Nobody reaches out to you if you win a big sum they just ignore you. They don’t let you redeem. They lock your redeem where you can’t even access it. I want 4600 and wasn’t able to withdraw it, I submitted all the information they required. They still haven’t got back with me it’s been almost a week all in all it’s a bogus site
May 28, 2026
Unprompted review
This casino slowly drains you
This casino slowly drains you. I mean I'm not even mad about a huge win I just expected better. When you deposit $20 betting 20 cent with no bonus win is kinda crazy. Imagine spending a couple hundred betting 50 cent win no decent win smh
February 1, 2025
Unprompted review
One word "wow'
One word "wow'
The best casino ever. I take back every other casino I reviewed.
This has to be the best. Going to do my verification now and hopefully withdrawles not like all those other scam sites. Will keep you update. So far it is a 5 star for me.
January 31, 2025
Unprompted review
Absolutely utter rubbish
Absolutely utter rubbish. Wont be playing again. Its like getting blood out of a stone trying to win anything decent . Self excluded . Im so angry with sh.tty sites like this. Jammy monkey also theirs and that's sh.te too. Honestly i have won hundreds this last 6 weeks on tombola, dotty bingo, rosy bingo and bingo diamond and even if you dont get to win ,you can play hours with just £10. Ive played a few times on here and jammy monkey and absolutely nothing positive to say.
People are struggling and your just taking and taking . Go to hell
February 26, 2023
Unprompted review
Reply from Cashmo
Hi Michelle.
Sorry to hear you haven't been having much luck lately. We would ask that you do mind your written.
Casino games are ones of chance and so wins are entirely random. All our games are independently audited and checked to ensure fairness.
All the best,
Cashmo
Bad like all the rest.
February 18, 2023
Unprompted review
Reply from Cashmo
Hi Susan,
We care about your enjoyment with us and we’re disappointed you haven’t had a great time so far. We take all issues seriously and will do our utmost to resolve them.
To better understand what more we can do for you, please contact us via Live Chat on the website, and include your personal details and description of your issue.
We look forward to doing our best to put things right for you!
Kind regards,
Cashmo
How long does a withdrawal take to get…
How long does a withdrawal take to get into your bank withdrew this morning still nothing in bank
January 21, 2023
Unprompted review
Reply from Cashmo
Hi Geo!
Congrats on your win!
We aim to process withdrawals for depositing customers within 1 working day of a request, and from non-depositing customers it should take 3 working days.
Withdrawals may be delayed if we require any documentation from you. If you are unsure whether you need to supply us with any documentation, please go to Live Chat on our website and enquire.
Thanks, and congrats again!
Cashmo
Total scam
This is by far the worst site I have ever been on. The games are fine but there is no one ever available on live chat. They are happy to take your money after verifying your identity but once you request a withdrawal there is no contact from them after two weeks of trying to contact them I went online to see if I could find answers.
I found that they do not message if they want more evidence you are supposed to check they then want a pdf of a bank statement AND a screenshot of the deposits you make. I have been on a number of sites and have never been asked for these details. My advice steer clear I am now going to forfeit my winnings because I do not give out copies of my bank statements to anyone. I am guessing this is part of their strategy for not paying out. Total scam!
January 5, 2023
Unprompted review
Reply from Cashmo
Hi Ciara.
We are sorry to hear you have experienced some issues while playing with us.
During the lifetime of some accounts, our players may be asked to provide us with ID. We may require extra information from you, such as verifying your ID, bank account or address before we can process the withdrawal. This is so we can protect your funds and ensure we are paying the right person. All documents sent to us are kept private and confidential.
For further assistance please contact us on Live Chat on our website. Alternatively, you can email us at support@cashmo.co.uk
Thanks for understanding,
Cashmo
Pain in the ar$e
I do not have an account with you but have been constantly spammed with text messages. Having read a lot of the reviews here, I am even more reluctant to click the link to stop the sms. Again, I reiterate, I DO NOT HAVE AN ACCOUNT WITH YOU. Stop sending me your crap!.
January 4, 2023
Unprompted review
Reply from Cashmo
Hi Sean,
We are sorry to hear of the issues you have experienced and will do our best to put things right for you!
Due to Data Protection we are unable to discuss any specific information or details on this platform. We recommend that you contact us via email at support@cashmo.co.uk to discuss these issues further.
All the best,
Cashmo
Scam scam scam stay away¡!!!!!!
December 1, 2022
Unprompted review
Reply from Cashmo
Hi Deanne,
We care about your enjoyment with us and we’re disappointed you haven’t had a great time so far. We take all complaints seriously and will do our utmost to resolve any issues you may have.
To better understand what more we can do for you, please contact us on complaints@cashmo.co.uk and include your personal details and description of your issue.
We look forward to doing our best to put things right for you!
Kind regards,
Cashmo
So not deposit because you can't withdraw!
Same as everything I'm now hearing here .. I've sent them souch stuff and now they are literally asking for my full bank statement I'm pretty sure if I send them this I've given them enough information to convince my own gf there me!? Any excuse not to pay me my money!
November 30, 2022
Unprompted review
Reply from Cashmo
Hi Tom,
We care about your enjoyment and are unhappy to hear you haven't had a great time with us so far.
We understand waiting for a withdrawal can be frustrating. A delay in payment could be the result of a few different things.
We may require extra information from you, such as verifying your ID, bank account or address before we can process the withdrawal.
During the lifetime of some accounts, our players may be asked to provide us with ID. This is so we can protect your funds and ensure we are paying the right person. All documents sent to us are kept private and confidential.
For further assistance please contact us on Live Chat on our website.
We look forward to putting things right for you soon!
All the best,
Cashmo
Absolute joke this gambling site is
Absolute joke this gambling site is. Can't withdraw your winnings. Mine always stay in bonus and never goes into my cash. Never ever have I had these issues with anyone else. Seems like 100s have had the same problem as well. You're literally robbing people and you know you are.
November 18, 2022
Unprompted review
Reply from Cashmo
Hi Kerrie,
Like many casinos, we do have wagering requirements on free bonuses. At Cashmo, this is 40x and is clearly stated in the terms and conditions of the bonus. There are no wagering requirements on players own deposits.
For further assistance contact us on Live Chat on our website.
Thanks,
Cashmo
Biggest rip off
Biggest rip off , con site around , RTP about 2% , Do not ever sign up , u will be spammed like mad , stay well clear , unless your thi@ck, given 60 free spins again on 25/11 , return was 6 pence , that's right, 6 Pence ? Do u honestly think I'd deposit my own money on your junk site ?
October 12, 2022
Unprompted review
Reply from Cashmo
Hi there.
Sorry to hear you haven't been having much luck lately.
Casino games are ones of chance and so wins are entirely random. All our games are independently audited and checked to ensure fairness.
If you do want to disable our promotional messages, you can do this within your account when selecting your marketing preferences. Alternatively, you can contact us through Live Chat on our website for further support.
We hope your luck improves soon!
Cashmo
Day 5 and still no payment
SERIOUSLY DO NOT UNDERSTAND HOW THIS COMPANY IS STILL GOING. I won £30 on the 3rd November got asked to send all sorts of identification which I did had my withdrawal request denied twice because they need more information even though they keep saying all information is ok. Its like thier making stuff up now to try and not pay out. Wow never seen and been through anything like it🤣 absolutely scammers they need taking down.
November 3, 2022
Unprompted review
Reply from Cashmo
Hi Kel,
We care about your enjoyment and are unhappy you haven't had a great time.
We understand waiting for a withdrawal can be frustrating. A delay in payment could be the result of a few different things.
We may require extra information from you, such as verifying your ID, bank account or address before we can process the withdrawal.
During the lifetime of some accounts, our players may be asked to provide us with ID. This is so we can protect your funds and ensure we are paying the right person. All documents sent to us are kept private and confidential.
So that we can ensure we have received the correct information from you, we would ask that you contact us via the Live Chat feature on the website for further support.
All the best,
Cashmo
Give a very wide berth.
Give a very wide berth.
£300 deposits accepted without question.
£50 withdrawel request met with complete stonewalling.
Reported to bank and mobile carrier as fraudulent.
Have phone bills and bank statements to back up.
December 27, 2021
Unprompted review
Reply from Cashmo
Hi Nick,
We care about your enjoyment with us and we’re disappointed you haven’t had a great time so far. We take all reports of dissatisfaction seriously and will do our utmost to resolve any issues you may have.
To better understand what more we can do for you, please contact us via the Live Chat feature on the website, so we can look further into this.
We look forward to doing our best to put things right for you!
Kind regards,
Cashmo
(UPDATE )Hi still waiting for my money…
(UPDATE )Hi still waiting for my money Nobody answering email or the costumer’s …
October 7, 2022
Unprompted review
Reply from Cashmo
Hi Erik.
We understand waiting for a withdrawal can be frustrating. A delay in payment could be the result of a few different things.
We may require extra information from you, such as verifying your ID, bank account or address before we can process the withdrawal.
Please contact our Live Chat via the website to check we are not waiting on any information from you. Our Contact Centre team are also available by calling 01384 885040 between the hours of 8AM - 8PM Monday to Friday, and between the hours of 9AM - 6PM on weekends. Alternatively, you can also text the word 'HELP' to 84988 and one of our team will call you back.
Thank you,
Cashmo
DO NOT TRUST HAPPY TO TAKE MONEY BUT…
DO NOT TRUST HAPPY TO TAKE MONEY BUT NOT PAY OUT THEY SEND YOU ROUND IN CIRCLES ALL THE STAFF ARE RUDE AND UNHELPFUL ITS SUCH A MASSIVE MONEY LAUNDERING SCAM
October 4, 2022
Unprompted review
Reply from Cashmo
Hi there, thanks for getting in touch.
We appreciate all feedback we receive, whether it’s good or bad. When any concerns are raised, we will always investigate further and offer training and feedback where required.
We understand waiting for a withdrawal can be frustrating. A delay in payment could be the result of a few different things.
We may require extra information from you, such as verifying your ID, bank account or address before we can process the withdrawal. To ensure we comply with all regulations, we also employ detailed checks when processing withdrawals. This is done to better safeguard our players.
If you would like to offer us further insight into what you are unhappy with, feel free to do so via complaints@cashmo.co.uk and include your personal details and description of your issue.
Thanks again,
Cashmo
Great casino never had a problem
Great casino never had a problem, withdrawal time has been a few hours. Recommend
September 30, 2022
Unprompted review
Reply from Cashmo
Hey William!
Thank you for your feedback and your 5*review! We love to see you are enjoying our games!
Don’t forget to check out our Facebook page for new game updates & promotions. www.facebook.com/CashmoCasino
Best wishes,
Cashmo
I used my free spins
I used my free spins, never deposited a pennie. Done all the bonus fund requirements and withdrew 50pound this morning. This is a very real company guys. Yes they require documents but you could be anyone, they are just doing what they have to. I for one am very impressed 👍
September 23, 2022
Unprompted review
Reply from Cashmo
Hi Ashley.
Thanks for your review and a huge congratulations on your win!
It's great to hear that you’re happy and we certainly appreciate your kind words!
Stay lucky!
Cashmo
Look for an alternative gambling website!
Well the reviews for everything else say it all! You win, You withdraw - They withdraw your right to your winnings by requiring all the extra information.
You then provide said information & you either get disconnected from a call/chat or then banned.
You then raise a complaint to complaints at cashmo who provide you with the same automated responses that you get from the agents & the trustpilot responses which in turn shows how much of a scam Cashmo really is.
I've got no idea how they have lasted this long by stealing so many details off people.
August 15, 2022
Unprompted review
Reply from Cashmo
Hi Adam,
We care about your enjoyment with us and we’re disappointed you haven’t had a great time so far. We take all complaints seriously and will do our utmost to resolve any issues you may have.
During the lifetime of some accounts, our players may be asked to provide us with ID. This is so we can protect your funds and ensure we are paying the right person. All documents sent to us are kept private and confidential.
To better understand what more we can do for you, please contact us on complaints@cashmo.co.uk and include your personal details and description of your issue.
We look forward to doing our best to put things right for you!
Kind regards,
Cashmo
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