Cash Money Reviews 

8,174
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 881 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the loan application process is remarkably quick, simple, and very efficient when needing funds. People also deeply appreciate the friendly staff who provide clear communication and helpful support throughout the entire transaction. However, some people mentioned difficulties regarding communication gaps, occasional technical issues, and slow responses from support teams. Some reviewers were not happy with rigid payment schedules that do not always align well with specific income dates, causing extra challenges. A few consumers also noted unexpected document requests after already finishing previous applications successfully.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, patience, and helpful... See more

Payment

Customers consistently note ambiguous experiences with payment, highlighting mixed feelings regarding... See more

Service

Customers had positive experiences with service, often highlighting fast application processes and helpful... See more

Customer service

Users describe positive interactions with customer service, praising staff for being respectful,... See more

User experience

Reviewers mention positive feedback about user_experience, highlighting fast and easy application processes... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Cashmoney is always great to deal with for any financial services I've needed, the payday loan process is easy and quick to get through and receive funds through. The one time my cheque was late and... See more

Company replied

Rated 5 out of 5 stars

Cash Money helped get me out of a bind, and provided me relief. The staff helped change my payday loan in to a line of credit to avoid paying more in interest, and it has been a useful addition to my... See more

Company replied

Rated 5 out of 5 stars

Shamica at the Queensway Royal York Centre was so helpful and accommodating in getting me set up with a CashMoney line-of-credit today March 9’26. I was and am extremely thankful that she reached out... See more

Company replied

Rated 5 out of 5 stars

Thank you for the increase on my credit. I'm really in a tough spot at the moment and this Blessed increase will really assist me in my time of need. Thank you and God Bless everyone at Cash Money. I... See more

Company replied


Company details

  1. Loan Agency

Information provided by various external sources

Cash Money offers short-term loans to Canadian residents.


Contact info


4.3

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.3

All reviews

(8,174)

881 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service

Great customer service. Money is deposited right away!

July 16, 2026
Unprompted review
Cash Money logo

Reply from Cash Money

Thank you so much for taking the time to leave us this excellent review. We appreciate our customers!

Rated 5 out of 5 stars

Great pr experience

Had an issue with getting loan called and it was resolved

June 11, 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We are happy to hear that you had a 5-Star experience. Thank you for your review and for being a Cash Money customer.

Rated 5 out of 5 stars

Well that's the only reason why I'm…

Well that's the only reason why I'm gonna be there for me on their website so I can get some money $$$$$$$$$$$!!!!!!!!!!!!!!!!!!!!

July 18, 2026
Unprompted review
Cash Money logo

Reply from Cash Money

Thank you for taking the time to leave a review of Cash Money. We are pleased to hear that you had an excellent experience with our team members. We appreciate you!

Rated 5 out of 5 stars

Service

Service , staff and comunication so easy

July 17, 2026
Unprompted review
Cash Money logo

Reply from Cash Money

Thank you so much for taking the time to leave us this 5-star review. We appreciate you!

Rated 5 out of 5 stars

Wonderful cash money fast!

needed a quick cash and totally paid off highly recommend

July 15, 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We are happy to hear that you had a 5-Star experience. Thank you for your review and for being a Cash Money customer.

Rated 5 out of 5 stars

Easy Peasy Pumpkin Squeezy

The application process was quick and simple! Was approved right away which was awesome and in time for an emergency financial issue. Thank you Cash Money!

July 16, 2026
Unprompted review
Cash Money logo

Reply from Cash Money

Thank you for taking the time to leave a review of Cash Money. We are pleased to hear that you had an excellent experience with our team members. We appreciate you!

Rated 5 out of 5 stars

Greatsetvice

Great service

July 17, 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We are happy to hear that you had a 5-Star experience. Thank you for your review and for being a Cash Money customer.

Rated 5 out of 5 stars

great service

easy to get a loan and pay it off

July 16, 2026
Unprompted review
Cash Money logo

Reply from Cash Money

Thank you for choosing LendDirect. We appreciate you!

Rated 5 out of 5 stars

I find Cash Money as helpful and…

I find Cash Money as helpful and supportive lender
Easy access available when needed

July 16, 2026
Unprompted review
Cash Money logo

Reply from Cash Money

Thank you so much for taking the time to leave us this 5-star review. We appreciate you!

Rated 5 out of 5 stars

Quick and easy

Quick and easy. Great experience made easy with great customer service and easy to use online app.

July 15, 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We are happy to hear that you had a 5-Star experience. Thank you for your review and for being a Cash Money customer.

Rated 5 out of 5 stars

It is fast and convenient

It is fast and convenient

July 14, 2026
Unprompted review
Cash Money logo

Reply from Cash Money

Thank you for taking the time to leave a review of Cash Money. We are pleased to hear that you had an excellent experience with our team members. We appreciate you!

Rated 1 out of 5 stars

Friend

I my phone repair

July 13, 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We are very sorry to hear that you did not have a good experience. We would like to learn more about your situation. Please send your contact information to customerservice@cashmoney.ca and a team member will contact you.

Rated 2 out of 5 stars

My complaint isn't about cashmoneys…

My complaint isn't about cashmoneys services, its actually directed towards plaid.
Ive spent over an hour trying to connect my KOHO bank account to their website in order to receive my payment. After ive selected my bank institution, plaid presents me with "need to update bank account to continue" page. There's nothing wrong with my bank account that requires an update. It's as updated as can be. Ive gone so far as to add specifically through the bank options on my cashmoney account info and still there's no follow through. I cant receive any loan if it does not allow me to continue on. Very, very frustrating

July 11, 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We are very sorry to hear that you did not have a good experience. We would like to learn more about your situation. Please send your contact information to customerservice@cashmoney.ca and a team member will contact you.

Rated 5 out of 5 stars

Easily approved

Easily approved

July 10, 2026
Unprompted review
Cash Money logo

Reply from Cash Money

Thank you so much for taking the time to leave us this excellent review. We appreciate our customers!

Rated 1 out of 5 stars

So much for “guaranteed approval

So much for “guaranteed approval, no refusals”. Denied even when I did everything they told me to

July 9, 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We are very sorry to hear that you did not have a good experience. We would like to learn more about your situation. Please send your contact information to customerservice@cashmoney.ca and a team member will contact you.

Rated 5 out of 5 stars

Fastest loan company

Fastest loan company

July 7, 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We’re glad that you enjoyed your visit to Cash Money. Thank you for your review and your business.

Rated 5 out of 5 stars

Hi the employee are very good and they…

Hi the employee are very good and they explain step by step to their cliant

July 7, 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We’re glad that you enjoyed your visit to LendDirect. Thank you for your review and your business.

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