Cash Money Reviews 

8,176
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 881 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the loan application process is remarkably quick, simple, and very efficient when needing funds. People also deeply appreciate the friendly staff who provide clear communication and helpful support throughout the entire transaction. However, some people mentioned difficulties regarding communication gaps, occasional technical issues, and slow responses from support teams. Some reviewers were not happy with rigid payment schedules that do not always align well with specific income dates, causing extra challenges. A few consumers also noted unexpected document requests after already finishing previous applications successfully.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, patience, and helpful... See more

Payment

Customers consistently note ambiguous experiences with payment, highlighting mixed feelings regarding... See more

Service

Customers had positive experiences with service, often highlighting fast application processes and helpful... See more

Customer service

Users describe positive interactions with customer service, praising staff for being respectful,... See more

User experience

Reviewers mention positive feedback about user_experience, highlighting fast and easy application processes... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Cashmoney is always great to deal with for any financial services I've needed, the payday loan process is easy and quick to get through and receive funds through. The one time my cheque was late and... See more

Company replied

Rated 5 out of 5 stars

Cash Money helped get me out of a bind, and provided me relief. The staff helped change my payday loan in to a line of credit to avoid paying more in interest, and it has been a useful addition to my... See more

Company replied

Rated 5 out of 5 stars

Shamica at the Queensway Royal York Centre was so helpful and accommodating in getting me set up with a CashMoney line-of-credit today March 9’26. I was and am extremely thankful that she reached out... See more

Company replied

Rated 5 out of 5 stars

Thank you for the increase on my credit. I'm really in a tough spot at the moment and this Blessed increase will really assist me in my time of need. Thank you and God Bless everyone at Cash Money. I... See more

Company replied


Company details

  1. Loan Agency

Information provided by various external sources

Cash Money offers short-term loans to Canadian residents.


Contact info


4.3

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

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4.3

All reviews

(8,176)

881 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Solid

It was fast friendly easy to understand

June 22, 2026
Unprompted review
Cash Money logo

Reply from Cash Money

Thank you for your review and for being a Cash Money customer.

Rated 5 out of 5 stars

So proud of him

So proud of him

June 21, 2026
Unprompted review
Cash Money logo

Reply from Cash Money

Thank you so much for taking the time to leave us this excellent review. We appreciate our customers!

Rated 5 out of 5 stars

To pay back

Help and quick

June 20, 2026
Unprompted review
Cash Money logo

Reply from Cash Money

Thank you for your review and for being a Cash Money customer.

Rated 5 out of 5 stars

Convenient

Fast, convenient service at the click of a button. Easy to pay back loans through e transfer. Rates are reasonable, would highly recommend if you are in need of money now.

June 19, 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We are happy to hear that you had a 5-Star experience. Thank you for your review and for being a Cash Money customer.

Rated 1 out of 5 stars

Now what?

ive entered all my information, ive connected my bank, I keep clicking next and it keeps circling to update my information. I need to talk to a human and finalize this loan process, and theres no option besides calling in and thats not readily available for me

June 15, 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We are sorry to hear that you did not have a good experience with our team members. Please send us an email at customerservice@cashmoney.ca or give us a call at 1-877-526-6639 so that we can reach out to you.

Rated 5 out of 5 stars

Wonderful service

Wonderful service

June 12, 2026
Unprompted review
Cash Money logo

Reply from Cash Money

Thank you so much for taking the time to leave us this excellent review. We appreciate our customers!

Rated 4 out of 5 stars

website not working properly

website not working properly

June 12, 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We are sorry to hear that you did not have a good experience with our team members. Please send us an email at customerservice@cashmoney.ca or give us a call at 1-877-526-6639 so that we can reach out to you.

Rated 3 out of 5 stars

I screwed up

I screwed up

June 5, 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We are sorry to hear that you did not have a good experience with our team members. Please send us an email at customerservice@cashmoney.ca or give us a call at 1-877-526-6639 so that we can reach out to you.

Rated 5 out of 5 stars

Very helpful

Very helpful, fast approval

June 1, 2026
Unprompted review
Cash Money logo

Reply from Cash Money

Thank you for choosing Cash Money. We appreciate our customers!

Rated 5 out of 5 stars

There when Neadef

Easy access

June 1, 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We’re glad that you enjoyed your visit to Cash Money. Thank you for your review and your business.

Rated 5 out of 5 stars

I have an account with lenddirect

I have an account with lenddirect, need to change my phone number

May 31, 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We’re glad that you enjoyed your visit to LendDirect. Thank you for your review and your business.

Rated 4 out of 5 stars

So far my experience has been a…

So far my experience has been a positive one. Everything was easy to read. The steps were easy to follow. Within the hour I received my line of credit amt in my back account. Paid a few things all before noon. Hope the rest is as good.

May 30, 2026
Unprompted review
Cash Money logo

Reply from Cash Money

Thank you for choosing Cash Money. We appreciate our customers!

Rated 1 out of 5 stars

I tried three days to make payment…

I tried three days to make payment through app web page over phone not till Friday 207 pm was it done why every month the method changes why it's so hard to use internet

May 29, 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We are sorry to hear that you did not have a good experience with our team members. Please send us an email at customerservice@cashmoney.ca or give us a call at 1-877-526-6639 so that we can reach out to you.

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