Casimba Reviews 392

Not long ago, I registered at Casimba, made a deposit, and played for a day. By the way, I didn't win anything – just lost a bit, but that's not the point of the story. A few days later, I received an email from the casino stating that I needed to go through verification. Well, I uploaded all the necessary documents that same day, but the very next day, I received another email with a request to verify my account. Are you kidding me?!

Of course, I immediately wrote to support and got the brilliant response: ""send the documents for verification."" What nonsense? Did you not process the information the first time? Guys, either your internal processes are terribly flawed, or your moderation team's competence leaves much to be desired. This absurdity continued for about two weeks: I tried to prove that I had already sent my personal data for verification, while the moderation team insisted they hadn't seen anything and that I needed to send the documents again, despite confirming in one of their emails that they had received the information from me!

Is it even necessary to say that reputable casinos don't treat their players this way?

But that's not the main issue! I still had about 7000 EUR in my account from my previous deposits. Once again: I ended up losing, didn't get a cent from the casino! Everything in my account was my own money!

But due to the verification issues, obviously created by the casino itself, my account was blocked – along with it, I lost my money! My own deposit was brazenly taken from me!

My money is still with them, and my account remains blocked. They don't even respond to my messages or explain the reason for the block! I, of course, hope for a positive outcome and that MY money from MY deposit will be returned to ME, but considering the quality of their customer service, it seems that getting my money back won't be that easy.

In short, I don't recommend anyone to play at Casimba; anyone could end up in my situation at any moment, and the thought of what might happen during the withdrawal stage is terrifying.

Like every other site from this brand nothing but scam,rigged games and cheating.Bunch of shamless criminals who stealing from people with help of gambling commission who profits from rats like that.Thieves should be prosecuted and banned from trading.Highly recommended to avoid those criminals without dignity and morals.

Withdrawal requests take up to 4 days to REVIEW... and then 7-10 days for bank transfers... Everyone else in the world does it instantly... Ridiculous

Good fast withdrawals and pay outs have to review your bank but then instantly pay .

Ever since they changed there sites they stopped giving free vip money bonuses. When question you get an automated response an sent to a site that does not exist

Do not trust this company, they done all the checks and paid me out my £150. Then I made other small deposits over the next day and one this morning for £100 I was playing and got to around £60 odd I then repeated my bet and it was rejected. That bet they rejected turned out to be a winning spin that would of paid me all my money back and more. My account they frozen and now I can't get back into it, apparently I can't afford to be gambling....even though I have thousands in the bank and they kept taking my money. Surely this should be done before you take peoples money and not after and while they are playing with it.

over £55 on one game,not a single win or bonus,AVOID

I would rate 0 stars if I could! I’ve been trying to get my withdrawal for 11 days and still nothing! I’ve sent bank details, card details and statements. Live chat keep asking me to email more information. Terrible company.

The absolute worst online casino I have ever played there's no way the slots on this site are random, absolutely awful stay well clear

No idea why so many bad reviews when it was perfect, put in around 500 and took out just over 1,000.

my most recent requested withdraw was around 2am 28/03 and got reviewed and accepted by midday 29/03 (instantly in bank)

if you're that unsure play small to see but far as I'm concerned very well trusted,

I’ve been playing Casimba for a while now, maybe 18/24 months, it’s always been a bit hit & miss with winnings, but when I did win I was always paid out fairly promptly,
However a few weeks ago I had a small win, we are talking £140, which isn’t in my opinion a big amount, I attempted to withdraw, but I’d withdrew to my old bank account, they emailed me to request an alternative method, I replied with my preference & this was the last communication they had with me, I never got my withdrawal, contacted live chat who said the accounts team would contact me, & they never did, I emailed again a couple of days later… nothing back, i then started the complaints process, I have won a little since then~ withdrew no problem, went to log on today & they have closed my account! Absolutely furious, I could never recommend Casimba to anybody now, there are much fairer online casinos to go to,

Never Use This platform for gambling They Never Release Your withdrawals until you contact them and waste your time everyday

This company is bad my old card declined my withdrawal so now I've been waiting a full week for my withdrawal everyday I get told a different story its pathetic I have since added my new card and made two withdrawals why are they holding on to my 200 pound I don't get it

Machines never pay out don't recommend this casino

Don’t understand all the negative reviews, I have been with them for years and never had a problem always payout very quickly with no issues , by far one of the best

Terrible site needs to be investigated made to pay back peoples money surely its theft...makes excuse after excuse to pay out winnings..all information has been given but now another excuse been going on for weeks ...please people stay well clear of this site they are conning people out of money ...you pass security cheaks but app they dont bank with your bank to put winnings back in but they can take your money out of it .but of course you dont know this until you withdraw ...absolutely disgusting site....ban ban ban

Stay well clear of this rip off company I recently won £200 pound but have yet to receive it.
All you get is excuses
I’ve emailed my bank details but yet to receive anything, they take your money with no hesitation put do not pay out winnings.
Reported to the uk gaming commission and they said they are investigating a lot issues.
Doesn’t look like this company will be around for long .

THEY MANIPULATED THE WITHDRAW DATES FOR WHEN I REQUESTED TO WITHDRAW MY WINNINGS , THEN THEY GAVE ME THE RUN AROUND , THEN KEPT MY WITHDRAW PENDING FOR OVER 48 HRS , THEN I CONTACTED THEM AND ASKED WHY IS IT TAKING SO LONG ,THEY REFUSE TO PAYOUT MY WINNINGS AFTER I WAGERED 35X MY DEPOSIT , CONFISCATED MY WINNINGS AND STOLE THE FUNDS IN MY ACCOUNT ! THEY TOOK 1900$ FROM ME CLAIMING ITS BONUS MONEY FROM A NO DEPOSIT BONUS , THEY ARE CROOKS !

This casino is very bad so please people don’t play on this casino is scam !!!!

They happy to take your money but when it comes to withdrawal they won’t pay you. It’s a scam please don’t use this site.
I Spend £1200 they never asked for anything so cash out £228 I was asked to provide documents wich I did yet still they haven’t paid me my cash out although I am fully Verified on top of that they have closed my account. On their online chat all they say is please allow more time. Never had such a bad experience with any casino. This is just scam don’t recommend this site to anyone