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Casvian Reviews 68

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TrustScore 1.5 out of 5

1.4

Clothing Store
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Review summary

Created with AI, based on recent reviews

Looking at 57 reviews, most reviewers were let down by their experience overall. Many customers were dissatisfied with the products received, noting that items often did not match the descriptions or photos online, particularly regarding material composition and quality. Orders frequently contained incorrect items, sizes, or colors, and some people reported not receiving their orders at all. The quality of the products was consistently described as poor, with many feeling they received cheap materials instead of what was advertised. Reviewers also found the return policy to be problematic, often involving unexpected costs for return shipping or difficulties in initiating the return process. While some people eventually received a refund, others struggled to get their money back, with the company sometimes offering only partial refunds or store credit instead of a full reimbursement.

What people talk about most

Product

Customers consistently note negative experiences with product quality and accuracy. Many reviewers received... See more

Order

Users describe negative interactions with order. Many customers report issues such as receiving incorrect... See more

Quality

People report negative experiences with quality, expressing significant disappointment. Many reviewers... See more

Return policy

Reviewers express significant dissatisfaction with the return policy. Customers report that returning items... See more

Refund

Clients share ambiguous opinions on refund experiences. While some reviewers report receiving conditional or... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Fraudulent and misleading! I’ve placed two separate orders from this website, and both times I received completely different items than what was advertised. The product photos show high-qualit... See more

Rated 1 out of 5 stars

Accidentally ordered 2 pair of boots due to the pop up offers. I did not realize it until i had checked out. Emailed them immediately but they could not cancel the 2nd order stating it was already in... See more

Rated 1 out of 5 stars

This company is engaging in false advertising and the information in its website is false and misleading. First, items are neither designed nor made in California. They are made in China. Second, the... See more

Rated 1 out of 5 stars

I ordered a vest that supposed to be 100% wool and very nice looking on their website, instead I received (almost a month later, Christmas Eve day) something that looked nothing like photos, made out... See more

Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Women's Clothing Store

Contact info

1.4

Bad

TrustScore 1.5 out of 5

68 reviews

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Rated 1 out of 5 stars

TOTAL SCAM

TOTAL SCAM. The sweaters sent were garbage. They refuse to refund unless I pay for the return and meet "refund eligibility" criteria, which is impossible because there are no tags, labels, invoice, return address. I have initiated a fraud compliant with my credit card company and hope to get a refund that way.

1/3/25 UPDATE: I was just notified by my credit card company that they have resolved my fraud dispute in my favor and refunded me the full amount.

November 26, 2024
Unprompted review
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Rated 1 out of 5 stars

I received 2 "cashmere" sweaters

I received 2 "cashmere" sweaters. Not a hint of cashmere in them. Way undersized. No tags, no labels.
Cheap crap. On top of it they want me to pay return label to get my refund. Do not buy from them. All misleading advertisement...

November 17, 2024
Unprompted review
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