Catawiki Reviews 

136,965
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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See what reviewers are saying

Rated 5 out of 5 stars

Great website, great products. If you do your own research you can truly find some great deals. Transactions are simple and the buyers protections is quite convenient. Only one thing to keep in mind (... See more

Rated 5 out of 5 stars

I bought a leica m 6 camera with a 50mm summicron lens for my wife and we are so impressed that every little detail informed by the seller was right and perfect. The shop specialized in Leica... See more

Rated 1 out of 5 stars

As a private seller, sometimes the expert has high bias on evaluating the selling gemstone. They put more resource on pro seller and give them higher price evaluation. The expert just behaves like a d... See more

Rated 5 out of 5 stars

Opening this parcel felt like Christmas. Every diamond sparkled beyond my hopes. Honest, caring seller, flawless service. You earned my trust forever. Thank you for this unforgettable experience! 100%... See more

Company details

  1. Online Auction Service

Written by the company

Catawiki is the leading online marketplace to buy and sell special objects. Over 75,000 objects are offered in auction every week - each reviewed and selected by one of Catawiki’s hundreds of in-house experts specialised in Art, Design, Jewellery, Fashion, Classic Cars, Collectables and much more.

Written by the company


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

137K reviews

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4.4

All reviews

(136,965)

22,724 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

I had a transportation issue with the package and catawiki support was excellent. There was both phone and email communication and all instructions was overall simple.

July 3, 2026
Rated 5 out of 5 stars

Quick and solid

Transparent and convenient with very good communication and reminders about every step of transaction including delivery sent regularly.

July 2, 2026
Rated 1 out of 5 stars

Scam

Got scammed twice, they did nothing.

July 2, 2026
Catawiki logo

Reply from Catawiki

Hello Antoine,

Thank you for sharing your feedback. We are truly sorry to hear that your experience has led you to feel this way. We understand how frustrating and concerning it can be to believe that you have been scammed, especially more than once.

Please rest assured that we take situations like this very seriously. We have identified your order and our team is currently reviewing the details carefully. We will be getting back to you via email shortly to provide a more thorough update and to work with you toward a resolution.

Our goal is always to ensure a safe and fair marketplace for both buyers and sellers, and we regret that your experience has not reflected this. Your feedback is important and helps us continue improving our processes and support.

Thank you for your patience, and we will be in touch soon.

Rated 1 out of 5 stars

Absolutely terrible scam platform

Absolutely terrible scam platform.
I purchased a pair of earrings from Aura 1931 on Catawiki that were advertised as 18-karat gold. The listing specifically stated that the earrings had a gold hallmark. However, when the earrings arrived, there was no hallmark or gold stamp whatsoever, which did not match the description.

I contacted the seller and left a negative review based on my genuine experience. Instead of resolving the issue or taking responsibility, my review was removed very fast. Silencing legitimate customer feedback rather than addressing valid concerns is unacceptable.

My experience with Aura 1931 was extremely disappointing. I would not buy from this seller again or use the platform CATAWIKI again, and I would advise other buyers to exercise caution. If accurate product descriptions, authenticity, and honest customer service matter to you, think twice before purchasing from this scam platform.

June 19, 2026
Unprompted review
Catawiki logo

Reply from Catawiki

Hello Roth,

Thank you for sharing your review. We value all feedback, as it helps us keep improving.

We previously contacted you to ask for more information, but we haven’t received the details needed to look into this further.

We’d still like to help. Please contact us through our Help Centre and choose the article that best matches your question: https://www.catawiki.com/en/help

If your question is about a specific object, please include all relevant details, such as your order number or object ID.

Kind regards,
The Catawiki team

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