Opening this parcel felt like Christmas. Every diamond sparkled beyond my hopes. Honest, caring seller, flawless service. You earned my trust forever. Thank you for this unforgettable experience! 100%... See more
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See what reviewers are saying
I love this site because there is no hidden fees, postage costs are known before I wish to bid on anything. I have have won and paid for items without any hassle, out of 6 transactions, only 1 sell... See more
I purchased a Nokia 8810 (order number 47027384) and haven't received anything yet. I feel I've been scammed. I've sent several messages to the website asking for help in stopping the payment to the s... See more
Love this page. There are so many beautiful items and the page makes it so easy to bid and pay. I have already purchased a few items and the orders came well packaged and relatively quickly. Highly re... See more
Company details
Written by the company
Catawiki is the leading online marketplace to buy and sell special objects. Over 75,000 objects are offered in auction every week - each reviewed and selected by one of Catawiki’s hundreds of in-house experts specialised in Art, Design, Jewellery, Fashion, Classic Cars, Collectables and much more.
Written by the company
Contact info
Netherlands
- Catawiki.com/help
- catawiki.com
4.4
Excellent
137K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Dodge the bullet
I am a seller from Malta, and the Catawiki system does not even have my postal system option in their system- all the worlds services there- yet Malta- nope. So naturally buyers get annoyed and frustrated without any shipping updates and end up opening claims. Now Catawiki suspended my account and naturally all
Outgoing auctions and communications with buyers i cannot reach, which obviously will lead to a negative reviews. The customer care is another level joke: with ai generated, template ready responses… im sure i lost my money, but im happy all this happened with cheaper items… dodge the bullet- do not sell on Catawiki
June 25, 2026
Unprompted review
Reply from Catawiki
Thank you for sharing your experience. We’re sorry to hear there was an issue with your shipments, your account, and that you felt unsupported by our customer service team.
We would like to understand what happened and see how we can assist you. Please reply to our request for more information with the relevant details.
products match the description and…
products match the description and delivery is fast! 💕
June 25, 2026
Aftet the bid was won
Aftet the bid was won, all happened very fast. I was kept in the loop from the beginning and information moved very well.
No hassle. All went well.
June 25, 2026
I would recommend it
I bought three beautiful paintings on Catawiki and I love them all. Everything was smooth and the paintings were packed safely. I would recommend this website.
June 25, 2026
Absolutely gorgeous Ring 💍 Everything…
Absolutely gorgeous Ring 💍 Everything was fine and delivery was 4days. Very satisfied 😍
June 25, 2026
I have received the watch in perfect and brand new
I have received the watch in perfect, brand‑new condition, exactly as described and with the warranty card included. I appreciate the seller’s honesty and professionalism. Despite the delivery delay, the product quality was excellent. My rating is 5/5. Thank you.
I Will delete 1 star for delay of delivery.
but another saler my experience was very bad i received the diamond watch second hand and used Despite described as new in the website.
June 25, 2026
Clear transparent
June 25, 2026
Quality of product and service…
Quality of product and service (communication, packaging, delivery time, etc) were perfect. Highly recommended.
June 25, 2026
I recently purchased this painting
I recently purchased this painting, and I couldn’t be happier with it. The quality is outstanding, the colors are vibrant, and the details are even more beautiful than I expected. It looks perfect in my home and has completely transformed the room. The item was carefully packaged and arrived in perfect condition. I highly recommend it to anyone looking for a beautiful piece of art. Excellent product and great overall experience!Thx Alex!🤝
June 25, 2026
Catawiki Confirms My Money Is Frozen but Won't Say When I Get It Back
Catawiki has now confirmed that the funds from my completed transaction have neither been paid to me nor refunded to the buyer.
According to their latest response, the funds are frozen in a so-called "escrow account" while they conduct an unspecified investigation.
However, they still refuse to answer the most critical questions:
• Exactly which rule did I violate?
• What evidence supports this allegation?
• How long will this investigation take?
• Under what conditions will the funds be released?
• Why are funds from a successfully completed transaction being withheld indefinitely?
Order #46689549 was successfully completed.
The buyer received the item and expressed satisfaction; there have been no disputes, complaints, chargebacks, or refund requests.
I have fulfilled all my obligations as a seller.
Despite this, my account remains permanently restricted, and my earnings are frozen.
Catawiki repeatedly claims to have conducted a review yet refuses to provide any details.
A company cannot simply withhold legitimately earned funds citing a "violation of terms" while refusing to explain the alleged violation or provide a timeline for resolving the issue.
Their latest response confirms only one thing:
My money is still being withheld by Catawiki, and they are neither able nor willing to explain when the funds will be released.
Until I receive a clear explanation and a resolution, I will continue to document this matter publicly and keep consumer protection organizations and relevant regulatory bodies informed of the latest developments.
Sellers should carefully consider whether they wish to use a platform that can indefinitely freeze funds from completed transactions without providing any specific reason.
June 24, 2026
Unprompted review
Reply from Catawiki
Thank you for reaching out to us and bringing your case to our attention. We appreciate your patience as we carefully analyze your situation to ensure we provide the best possible support. Our team will review all the details and follow up with you via email later today.
Thank you again for contacting us.
Very good 1000%
June 24, 2026
Good platform I feel protected and safe…
Good platform I feel protected and safe buying here
June 24, 2026
Watch Delivered intact, fast and as showcased on the website
Watch Delivered intact, fast and as showcased on the website.
Would definitely recommend.
June 24, 2026
Very professional!
June 24, 2026
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