Cavani Reviews 355

•

4.6

Tuxedo Shop

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, particularly the suits, noting their impressive fit and material. Many consumers highlight the outstanding service received, emphasizing helpful staff and efficient resolution of issues. The delivery service is frequently commended for its speed and reliability, with many orders arriving quickly and well-packaged. However, some customers experienced issues with their orders, including incorrect items being sent or missing components. A few people also mentioned problems with delivery, such as items being sent to the wrong address or delays in receiving their purchases. There were also occasional concerns about misleading product images online and difficulties with returns or exchanges.

What people talk about most

Product

Clients share positive opinions on product quality and value. Many reviewers praise the excellent quality,... See more

Quality

Users describe positive interactions with quality. Customers consistently praise the excellent quality of... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast and... See more

Service

Reviewers mention positive feedback about service. Many customers praise the excellent and prompt service,... See more

Order

Consumers generally express satisfaction with the ordering process. Many reviewers highlight the ease of... See more

Based on these reviews

I've spent the majority of my life in a tracksuit, and one of the more stressful parts of getting engaged was selecting the right suit. I didn't have a clue where to start. Having been to another well... See more

Company replied

We had an issue with a local independent retailer (Eden Gloucester) and we took this up with the manufacturer. Cavani. What can I say absolutely excellent service from Cavani, rather than just hear ab... See more

Company replied

Found Cavani jeans being sold in a local retailer and quality was great but didn't have my size so looked Cavani up on line,glad I did. Was able to get what I wanted along with a couple of clearance i... See more

Company replied

I had a really helpful online assistant by the name of Zoya who’s advice and information was excellent! The quality of the suit is unreal and the deliver and packaging was excellent. I’ll be keeping a... See more

Company replied

Company details

Written by the company

At House of Cavani, we offer stylish menswear, men’s suits and accessories that you will be proud to have in your wardrobe. Boasting a wide range of tweed suits, wedding suits and classic menswear that you can wear during the finer moments of life. House of Cavani has a range of quality men’s clothing that the modern gentleman needs to feel dapper.

Contact info

19 Lichfield Rd, Aston, B6 5RW, Birmingham, United Kingdom
01213596500
info@cavani.co.uk
cavani.co.uk

4.6

Excellent

355 reviews

5-star

4-star

3-star

2-star

1-star

Replied to 90% of negative reviews

Typically replies within 1 week

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

April 14, 2026

Unprompted review

Reply from Cavani

3 days ago

Thank you for your continued support! We’re glad you love the quality and fit. We appreciate your feedback on short lengths and will keep it in mind!

4 days ago

The speed of delivery and the quality…

The speed of delivery and the quality of the product I bought

April 13, 2026

Unprompted review

Reply from Cavani

3 days ago

Thank you for leaving us a review, and we’re happy to hear your order was delivered swiftly!

4 days ago

Excellent service had to ring them…

Excellent service had to ring them regarding my email address sorted it out and received my order within a couple of days arrived all neatly boxed will definitely use again.

April 7, 2026

Unprompted review

Reply from Cavani

3 days ago

Thank you for your positive review. We appreciate your kind words!

4 days ago

April 10, 2026

Unprompted review

Reply from Cavani

4 days ago

Thank you for your review! We’re glad to hear that you’re satisfied with your purchase.

Apr 10, 2026

Great Service

Fast, friendly, efficient support and good quality clothing

April 10, 2026

Unprompted review

Reply from Cavani

Apr 10, 2026

Thank you for your review! We’re glad to hear that you’re satisfied with your purchase.

Apr 9, 2026

Coat came up much too tight

coat came up much too tight. Email inviting me to leave review clearly states free returns however they are not free. They cost £3.99. Why mislead?

April 9, 2026

Unprompted review

Reply from Cavani

Apr 10, 2026

Hi Rich, thanks for leaving us a review. We apologise for any confusion. We offer free exchanges for UK orders, but refunds have a £3.99 return fee as outlined in our returns policy. We appreciate your feedback about this and will look at how we can make this clearer.

Apr 7, 2026

Very well made 3-piece suit - great taper

Very well made 3-piece suit. Struggled to find a nice V-taper suit but Cavani delivered! Will be ordering again!

April 7, 2026

Unprompted review

Reply from Cavani

Apr 10, 2026

Hi Ashley, we're so glad to hear that the suit meets your expectations, and we look forward to serving you again!

Apr 7, 2026

I needed a jacket

I needed a jacket. I found a jacket. I ordered a jacket. The jacket arrived within a few days. The jacket fits perfectly, and looks as good as it does online. Job done. Thanks.

April 7, 2026

Unprompted review

Reply from Cavani

Apr 10, 2026

Hi Michael, thank you for leaving us a review, and we're glad to hear the jacket fits and it arrived swiftly!

Apr 7, 2026

Poor Customer Service

I'm still waiting on my order. Shows as dispatched but the tracking information has not been updated. I've also messaged Customer Service but got no reply . .

March 30, 2026

Unprompted review

Reply from Cavani

Apr 10, 2026

Hi Brian, we’re really sorry to hear this. Please contact us at info@cavani.co.uk with your order details, and we’ll look into this for you as soon as possible.

Apr 6, 2026

Good jeans ,good price and quickly…

Good jeans ,good price and quickly delivered

April 6, 2026

Unprompted review

Reply from Cavani

Apr 10, 2026

Thank you for your review! We’re glad to hear that you’re satisfied with your purchase.

Apr 6, 2026

Good quality suits & quick delivery

April 1, 2026

Unprompted review

Reply from Cavani

Apr 10, 2026

Thanks for your review! We're glad you’re happy with the quality and quick delivery.

Apr 6, 2026

Excellent product

Excellent product. Unfortunately sizes were an issue so will have to get them exchanged.

April 2, 2026

Unprompted review

Reply from Cavani

Apr 10, 2026

Thanks for your review! We’re so pleased you love the product, and we apologise for the issues you encountered with the sizing. We’ll be happy to help with the exchange if you require assistance.

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