I used Cavendish Online to set up my life insurance and critical illness cover 2 years ago on recommendation from mse. I was offered a review and due to changed circumstances took them up on it. The h... See more
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Review summary
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We wanted life insurance so approached Cavendish Marc , from Cavendish, contacted us . He was extremely professional and friendly. He gave us some options that we were deliberating over and quick... See more
The ease of getting through on the telephone to discuss my needs with someone who knew what I wanted , and how to help me. Whilst the call lasted just under 50 minutes, everything was explained in... See more
I found the service at Cavendish to be very helpful when going through options for life and critical illness cover. Mark was very helpful in coming up with various options to help us choose t... See more
Company details
About Cavendish Online
Written by the company
About Cavendish Online
At Cavendish Online, we make life insurance, critical illness cover, and income protection simple, affordable, and stress-free. We know that thinking about the future can feel a bit daunting, so our friendly team is here to help you protect the people and things you care about — without the jargon or hidden costs.
Since we began in 2000, thousands of families across the UK have chosen Cavendish Online because we explain options clearly and help people find the right cover for their life and budget. You can get everything done quickly online, or book a relaxed chat with one of our advisers — whatever suits you best.
Why customers like us
- Clear, easy-to-understand guidance — no confusing insurance speak.
- Flexible options: manage online or talk to a friendly adviser.
- Competitive prices and straightforward policies.
In 2022, we joined Lloyds Banking Group, giving us extra strength and resources while keeping our independent, customer-first approach. We’re fully authorised and regulated by the FCA — so you can be confident you’re in safe hands.
Ultimately, protection is about peace of mind. With Cavendish Online, you’ll get honest advice and practical support so you can make the right decisions for your family — and get back to enjoying today.
Need help? Our team is ready to chat — friendly, no-pressure advice whenever you need it.
Contact info
234 High Street, EX4 3NL, Exeter, United Kingdom
- 03456442544
- info@cavendishonline.co.uk
- cavendishonline.co.uk
4.6
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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It was a great experience
Yvonne was easy to reach and answered every question I had without delay. The whole process felt straightforward because she kept me informed at each stage. I would not hesitate to use this service again.
May 7, 2026
Online service was very easy and very…
Online service was very easy and very good. Only issue is after providing much information insurers again takes a lot of time to process application and also asked same information again which is bit frustration.
May 7, 2026
Helpful and not pushy
May 7, 2026
Jake was very informative professional…
Jake was very informative professional and very patient with us. Great guy great service.
April 28, 2026
Unprompted review
Tnis is the way forward
Great customer service, and I like my product. Jake your representative it's a real gen. It's good to know you really care.
May 5, 2026
Cavendish was recommended to me by a friend
Cavendish was recommended to me by a friend and I was looking to get the MetLife Accident & Sickness cover so I arranged a call with them.
Super professional from the start and helpful. Highly recommend them.
May 7, 2026
Unprompted review
I was pleased with the custermer care…
I was pleased with the custermer care staff, his dept of explanation, making it simple and accessible
May 7, 2026
Good advice and service.
May 7, 2026
First Time Buyer Experience
As a first time buyer I was apprehensive and concerned about the mortgage process - I couldn’t have been in better hands! Harrison was helpful and supportive, explaining each step, was on hand when I needed anything or had questions. Highly recommend!
April 28, 2026
Excellent online experience to obtain a…
Excellent online experience to obtain a new five year life insurance policy. Thank you.
April 28, 2026
I had a great experience with Cavendish…
I had a great experience with Cavendish arranging my life insurance and critical illness cover, and Dan in particular was fantastic. He made the whole process feel straightforward and took the time to explain everything clearly, without any pressure—something that really stood out compared to other companies.
Dan was always responsive and easy to deal with, which made what could have been a stressful process much simpler. I now feel confident I’ve got the right cover in place and would definitely recommend Cavendish to anyone looking for help with insurance.
April 15, 2026
Great for finding life insurance cover
I found the life insurance cover search really useful, and I was able to make find the right policy for me at a competitive price. I appreciated the option to pay for the service up front and directly, rather than through an inflated premium that covers the commission.
April 14, 2026
It was really helpful
It was really helpful, friendly, updated and would recommend friends and family.
April 10, 2026
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