CAYP Psychology Reviews 

214
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Considering 31 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being incredibly compassionate, patient, and wonderful at making children feel completely safe and understood during their assessments. Families truly appreciate the exceptionally clear communication and professional guidance provided throughout every single step of the process. People also note the remarkable efficiency of the service and the highly practical recommendations that make a genuine difference for their children. Consumers are extremely grateful for the tailored support received and would gladly recommend the dedicated team to other parents looking for help.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, praising their incredible dedication, warmth, and... See more

Service

Users describe positive interactions with service, highlighting thorough and professional assessments for... See more

Customer service

Customers consistently note positive experiences with customer_service, highlighting exceptional support and... See more

User experience

Customers had positive experiences with user experience, finding the overall process supportive and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dr Sarah Atkinson has been amazing with both of our sons. Her approach was very considerate and we felt truly listened to throughout the whole process. Both reports were thorough and detailed exactly... See more

Company replied

Rated 5 out of 5 stars

Dr. Daniel Weisberg at CAYP Psychology has been incredible. From the very first call he listened with genuine care and compassion, and he took the time to fully understand our son by meeting with us a... See more

Company replied

Rated 5 out of 5 stars

Before turning to CAYP we didn't think there would be a light at the end of the tunnel. Our last GP appointment about a NHS referral resulted in the doctor sending a prescription for antidepressants r... See more

Company replied

Rated 5 out of 5 stars

From the start of the process to the end was faultless, and was quick. spoke Sarah who supported us throughout as a family. We understood the full process. Meeting in person made the experience perso... See more

Company replied


Company details

  1. Child Psychologist
  2. Educational Testing Service
  3. Mental Health Clinic
  4. Mental Health Service
  5. Psychologist
  6. Psychoneurological Specialized Clinic

Written by the company

CAYP Psychology is a specialist psychological healthcare service for Children, Adolescents and Young People. We offer professional and effective psychological assessment and intervention for a wide range of social, emotional, behavioural, psychological and academic difficulties. We specialise in intellectual and learning ability assessments, and assessments for autism and ADHD. We are also proud to offer support for parents, with our Circle of Security Parenting™ group, Video Interaction Guidance (VIG) and groups for parents following a child's diagnosis of autism. We work closely with families in confidential and thoughtful settings, adhering to the highest standards of ethics, conduct and professionalism.


Contact info

4.9

Excellent

TrustScore 5 out of 5

214 reviews

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4.9

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(214)

29 reviews in the last 12 months

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Rated 1 out of 5 stars

Dr Daniel weasel - flip flop

COMPANY LEAD BY OTHER INDIVIDUALS!!! AND MONEY!!

I had suspicions this company Coerces and conspires with other individuals, I believe my suspicions were correct, especially after our experience and what has transpired.

I will point each problem with this company with an explanation. I will also point out the fact Dr Daniel Weisberg -CEO or director of this company wanted to sort the concerns out informally and not formally with a complaint!!!? Suspicious?

On letting Dr Daniel weasel know of our concerns he agreed that the company has not done the best and needs rectifying to keep the good face of the company who he boasts is not bias, professional and not lead by others, local authorities and he formulated his company to help parents who are struggling with local authorities and waiting lists to help children, unfortunately I believe this to be untrue, especially with our experience.

We got a ASD and ADHD ordered privately for our son because local authorities delayed and stopped a CAMHS assessment taking place, after 6/7 years of waiting. Local authorities also denied support and help in and out of school for our son and also denied anything was wrong with our son and was treated as a normal child without complex needs. Local authorities also delayed a EHCP too and was pushing to keep our child in mainstream school when it was clear a special setting was needed.
Unfortunately local authorities was responsible for the private assessment, and that’s when cayp psychology got involved.

From the start the company listened to the local authorities about parents not having parental responsibility, which was untrue and the company was made aware of this but they dismissed this information and believed local authorities and outcasted us with the assessment, the company also blamed us for not getting involved. After emails back and too the company decided to just note us and not fully involve us or take accurate information, also not accurately recording any information from us either. Previous educational settings were ignored and inaccurate information recorded again. The information that the company put weight too/on was a carers who knew our son for around 5/6 months, local authorities who has met our son once a month in 7/8 months and a tutor who has met our son once a week for a total of 8/10 weeks.

•missing information and missing paperwork

The ASD assessment and ADHD investigation was completely slack dashed and inaccurate. The slack dashed findings did indicate a high presence of ASD and a Moderate presence of ADHD, but no diagnosis of ASD, nor was any other resources used to fully distinguish the extent of the ASD. A professional company and a psychiatrist would easily be able to do this, and many other companies agreed that this company is fraudulent, not very professional and to use a company that uses psychiatrist, rather psychologist. ADHD was not taken further on the account of the local authorities denying the child to be tested. Totally against human rights. A conclusion or a thorough assessment would need to have all paper work!? and information!? To which they did not have and also our son only spent 30mins with this company, not enough time to profile nor conclude an assessment.

Just on a separate note, before the non concluded assessment, the local authorities diagnosed our son with a attachment disorder and also diagnosed mother too, a local authority individual with no medical qualifications at all, so with them denying the ADHD test this would then run with there diagnosis narrative, not very child focused and also why would the company ask the local authorities for the ADHD test to be done or not, when it should have been the parents decision, but that’s where the conspiring comes in.

This assessment was used to imprison a child against their will and formulate a plan of therapies to be forced upon the child and mother.

After Dr Daniel Weisberg agreeing to the assessment being in high doubt and would need to be redone because of all the problems and a ADHD test most certainly should have been done Dr Daniel Weisberg had to communicate with the local authorities via email, we have the email which stipulates this, as it was there responsibility to get a ASD and ADHD assessment done, Dr Daniel Weisberg has completely flip flopped since that because the local authorities are satisfied with the assessment, satisfied the ADHD assessment wasn’t done and satisfied they are imprisoning a young child against his will and refusing the child to medical needs which is a act against his human rights. Dr Daniel Weisberg Also now agrees to this which we have the email to stipulating this, a total FLIP FLOP.

ALL IN ALL STAY AWAY FROM THIS FRAUDULENT COMPANY WHO ACCEPTS LIES + DISINFORMATION

The reply says it all.

January 11, 2024
Unprompted review
CAYP Psychology logo

Reply from CAYP Psychology

Hi Mr Watson,

Unfortunately, your comments are filled with wild accusations and outrageous conspiracy theories, and I cannot accept such accusations.

Your son received an autism assessment, paid for by the local authority. After your assessment was completed, with your involvement, you got in touch with me to share your concerns about the content of the assessment. I have spent a lot of time reviewing the assessment that my colleagues completed, and I have been in contact with most parties involved. It was clear to me that the assessment my colleagues completed was very thorough, professional and completed based on the evidence that was presented to them. The result of the assessment was that they did not make a diagnosis of autism for your son. We are proud of our ethical approach and integrity of our assessments: We do not make life-long diagnoses for children, unless we have sufficient evidence.

Your concerns with our assessment since evolved into wild conspiracies about coercion and conspiring against you and your son. Your claims of "imprisonment" of your son are obscene. He is under the care of the local authority. Your comments about refusing an ADHD assessment for your child being against his human rights is ridiculous: We did not complete an ADHD assessment because we felt that we would not be able to come to an outcome because of all the other challenges in his life. We do not put children through assessments unless we are confident that we can reach an outcome.

You then tried to intimidate my colleagues by making threats of leaving negative reviews and making formal complaints (even though you were already complaining to me, the right person who could help you come to a resolution), and I cannot accept such threats and intimidation. We are not a company where you shout and threaten, and we simply give you what you want.

I would rather you leave negative reviews and I have the knowledge we completed professional, thorough and accurate assessments, than you shout, complain, threaten and intimidate and we just give you what you want, contrary to the evidence presented.

I stand by my colleagues and the values-led, thorough and professional assessment that they completed, and I completely reject the nonsensical and misinformed comments that you have left about us.

Daniel Weisberg
(Managing Director at CAYP Psychology)

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Rated 5 out of 5 stars

Excellent service

I cannot recommend Cayp ( Heidi and Jenni) highly enough. The support they have offered myself and my daughter (age 6) has been excellent. I really feel that they care about the well-being of the child and their family. The whole process from referral to diagnosis has been a quick and seamless one and I can’t thank you enough. Nicola

January 3, 2024
Unprompted review
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Reply from CAYP Psychology

Hi Nicola,

Thank you so much for your glowing review! We are truly honoured to have had the opportunity to support you and your daughter through the assessment process.

It's wonderful to hear that our team, particularly Heidi and Jenni, provided excellent support. At CAYP Psychology, we are deeply committed to the well-being of every child and their family, and your words affirm that our dedication is making a positive impact.

We are delighted that you found the entire process, from referral to diagnosis, to be quick and seamless. Efficiency is a key focus for us, and we're thrilled to have met your expectations.

Your recommendation means the world to us, and we're grateful for the trust you placed in CAYP Psychology. If there's anything more we can do for you or if you have any further feedback, please don't hesitate to reach out.

Wishing you and your daughter all the best on this journey, and thank you once again for choosing CAYP Psychology.

With best wishes,
- CAYP Psychology

Rated 5 out of 5 stars

Karen Tinsley from Cayp was absolutely…

Karen Tinsley from Cayp was absolutely fantastic! Kind, compassionate, brilliant with ourselves and our son. What could have been a stressful process was instead a very smooth and reassuring process.

January 4, 2024
Unprompted review
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Reply from CAYP Psychology

Dear Tony,

Thank you so much for taking the time to share your experience with us! We are delighted to hear that your journey with CAYP Psychology and our team, particularly with Karen Tinsley, was nothing short of fantastic.

We greatly appreciate your kind words about Karen's qualities - her kindness, compassion, and brilliance. It's so lovely to know that she made a positive impact not only on your experience but also on your son's. We understand that the process could have been stressful, and we're thrilled to hear that Karen's expertise and support turned it into a smooth and reassuring journey for you.

Your feedback means a lot to us, and we're grateful for the opportunity to be a part of your positive experience. If you ever need further assistance or have any more feedback to share, please don't hesitate to reach out. We look forward to serving you and your family again in the future.

Thank you once again for choosing CAYP Psychology and for the wonderful review!

With best wishes,
- CAYP Psychology

Rated 5 out of 5 stars

Wish I’d have know about CAYP before now……

We first contacted CAYP at the beginning of November with the view of getting our 10yo assessed for ADHD. From the initial telephone conversation, Dr Anna Kearney took so much time to listen to our concerns and worries. Anna recommended we also have an assessment for Autism because of some of the behaviours we'd described.

We were offered assessment appointments within a few weeks, but we opted to be seen in December due to other long standing plans.

Throughout the whole procedure Anna was professional, approachable, very reassuring and she even took the time to meet with us before we had even committed to either of the assessments.

Our little boy was so worried about the assessment and was upset when he first met Anna at the time of his assessment. Anna suggested that I go with him for 10 minutes or so: Anna and Zoe built rapport with him immediately and he felt happy enough for me to leave after a few minutes. He said he had so much fun he wanted to go back and do it all again!

Our son had a positive diagnosis for both ADHD and Autism. Anna realised this came as a shock and she was so sensitive and positive about the whole situation.

Less than a week later we have had a full comprehensive report and we feel happy knowing that our son will get the help he needed. We can sleep easy at night knowing that he won’t struggle as much anymore and there is help available for him.

Thank you so much Anna and Zoe for all your help. We will happily recommend Anna and CAYP to anybody who needs this type of service.

December 11, 2023
Unprompted review
CAYP Psychology logo

Reply from CAYP Psychology

Hi Carrie,

We are truly grateful for your very detailed 5-star review. It wonderful to learn about your positive experience with CAYP Psychology and the exceptional care provided by Dr Anna Kearney and Dr Zoe Cross.

It's amazing to hear that from the initial contact in November to the assessment appointments in December, you found Dr Kearney to be professional, approachable, and very reassuring. We understand that seeking assessments for ADHD and Autism can be a challenging journey, and we are so glad to have been able to support you and your son through this process.

We are especially touched by the care and attention Dr Kearney and Dr Cross dedicated to building rapport with your little boy, making the assessment a positive and even enjoyable experience for him. It's evident that their expertise, sensitivity, and positivity played a crucial role in navigating this journey for your family.

We are pleased that the comprehensive report has provided clarity and assurance about the support your son needs.

Thank you for choosing CAYP, Psychology and we sincerely appreciate your kind words and recommendation. If there is anything more we can assist you with in the future, please do not hesitate to reach out.

We also hope you have a wonderful Christmas and a Happy New Year!

Thank you again,

With best wishes,
- CAYP Psychology

Rated 5 out of 5 stars

Professional Liaison

I had some professional liaison with Dr Daniel Weisburg and couldn’t have found him more helpful, efficient, professional & lovely to deal with. I wouldn’t hesitate to recommend him!

December 13, 2023
Unprompted review
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Reply from CAYP Psychology

Hi Lauren,

Thank you so much for taking the time to share your experience with Dr. Daniel Weisberg! We are thrilled to hear that your professional liaison with him was not only helpful but also efficient and professional. Its amazing to know that you found Dr. Weisberg to be lovely to deal with as well.

We greatly appreciate your kind words and recommendation. It's our commitment to provide exceptional service, and feedback like yours reinforces the dedication and hard work we put into ensuring our families have positive experiences.

If there's anything else we can assist you with in the future or if you have any additional feedback, please don't hesitate to reach out.

Thank you again,

With best wishes,
- CAYP Psychology

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Rated 5 out of 5 stars

Superheroes without capes

I couldn't rate Anna and her team any more highly, my family and myself have struggled for years with my sons asd just trying to cope and be diagnosed. Cayp made his diagnosis simple and supportive.
Anna at cayp is simply the superhero of our story and our guide to our new bright future. I really couldn't recommend her enough or thank them enough, and I know given time and understanding my son will thank her and her team too.

November 30, 2023
Unprompted review
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Reply from CAYP Psychology

Hi Joanne,

Thank you so much for your glowing review. We are truly honoured to have played a role in your family's journey, and we're delighted to hear about the positive impact our team, led by Anna, has had on you and your son.

Navigating the challenges of coping with and obtaining a diagnosis for autism can be an overwhelming journey, and we are so happy to learn that our team at CAYP Psychology could make this process simpler and more supportive for your family.

Anna is indeed a superhero in our eyes too, and we appreciate your acknowledgment of her dedication and guidance. We understand the significance of a timely and supportive diagnosis, and we are glad we could provide that for your son.

Your recommendation means the world to us, and we are grateful for the trust you've placed in our services. We join you in looking forward to a bright future for your son.

If there's anything more we can do for you or if you have any additional feedback to share, please don't hesitate to reach out. Wishing you and your family continued success and joy on this path.

Thank you again,

With best wishes,
- CAYP Psychology

Rated 5 out of 5 stars

If Carlsberg did Psychologists........

No words I could express would sufficiently convey my gratitude to both Dr. Gemma Foat Smith and Dr. Alex Brown. I approached them at a critical juncture, with an Education Tribunal looming for my son Tommy-Lee. Despite having engaged a private Educational Psychologist in 2020 and a specialised SENCO teacher for three years, we were still grappling with obtaining a comprehensive diagnosis for our son. Frustrated by the wait for NHS assistance and Bupa's unwillingness to fund necessary assessments, we felt compelled to seek alternative avenues.

Facing the prospect of our son entering mainstream secondary school due to the Local Authority's assertion of insufficient evidence (despite their lack of commissioning any assessments themselves), we turned to Dr. Foat Smith and Dr. Brown. In just a month, they conducted thorough assessments, involving interviews with schools, parents, and previous evaluators, while also delving into Tommy-Lee's medical history from birth.

The outcome revealed diagnoses of ADHD, Autism, and a Learning Difficulty. Armed with these comprehensive reports, we swiftly obtained the evidence needed to compel the Local Authority to acknowledge our plea for assistance. Within days of receiving the final report, mainstream schools admitted their inability to meet Tommy-Lee's needs, leading to a specialist school confirming their capability to do so. The Local Authority, aware of the impending Tribunal defeat, is now working towards securing the placement we require.

Crucially, the detailed reports provided by Dr. Foat Smith and Dr. Brown outline specific strategies and interventions, ensuring both the Local Authority and schools are fully informed about our son's needs.

After six years of tireless advocacy, these two doctors illuminated the end of an arduous journey. The reports, using the gold standard in diagnosis, surpassed all previous assessments. Having explored other options before CAYP, I can confidently assert that it was the best investment I've made for my son.

While Tommy may not fully grasp the impact these two doctors had on his well-being and life, there is no doubt in our minds.

December 1, 2023
Unprompted review
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Reply from CAYP Psychology

Hi Steve,

Thank you for taking the time to share your experience with Dr. Gemma Foat Smith and Dr. Alex Brown. We understand how critical the situation was for your son, Tommy-Lee, and we are thrilled to hear that our team could play a significant role in making a positive difference.

Navigating the complexities of obtaining a comprehensive diagnosis and advocating for your child's needs can be an incredibly challenging journey. We are grateful for the trust you placed in our services and are delighted to learn that our assessments were instrumental in securing the support and placement Tommy-Lee requires.

Your feedback reinforces our commitment to providing thorough and timely assessments, coupled with detailed reports that empower families to advocate effectively for their children. We are pleased to have exceeded your expectations and provided the gold standard in diagnosis.

It is amazing to know that the reports not only facilitated the acknowledgment of Tommy-Lee's needs by the Local Authority but also equipped schools with specific strategies and interventions. Our aim is always to ensure that everyone involved in a child's education is fully informed and prepared to support their unique requirements.

We commend your resilience and determination throughout this journey and are honoured to have played a role in illuminating the end of what has been a challenging six-year advocacy process. Your confidence in our services means the world to us, and we are genuinely thrilled to have made a positive impact on Tommy-Lee's well-being and life.

If there is anything more we can assist you with or if you have any further feedback to share, please do not hesitate to reach out. Wishing Tommy-Lee continued success and growth in his educational journey.

Thank you again,

With best wishes,
- CAYP Psychology

Rated 1 out of 5 stars

Wouldn't recommend after my own experience

We paid to use this company for what was recommended to us - an ASD assessment. This assessment came with additional ADHD screening and screening for mental health disorders.

The two Dr's said my son did not meet the criteria for an ASD diagnosis. Fair enough. The ASD assessment was thorough and the staff was good with my son.

Upon reading the rest of the report, which did contain thorough detail, it has a seperate section named 'ADHD screening'.

Under the ADHD screening it had a conclusion stating **** did not meet the criteria for an ADHD diagnosis.

This report was then given to my GP and to my sons school.

2 years down the line after failing to secure any help and my son constantly being labelled as 'naughty, disruptive' we finally received an NHS diagnosis of ADHD.

Upon receiving this diagnosis, I contacted CAYP to complain that it states on my sons final report, did not meet the criteria for an ADHD diagnosis.

The owner admitted that it was staff error and it should have said 'cannot make a recommendation for an ADHD referral.

Those two statements have totally different meanings.

One means ADHD has been ruled out, he doesnt have it and the other meaning is not recommending for an ADHD referral.

The owner apologised and I requested to be reimbursed for the error. I was told no as the ASD assessment was carried out so basically I got what I paid for even though ADHD screening and mental health screening was included as standard.

I have now been accused after my Google review of maliciously trying to damage the company, which I strongly refute. Check out my Google review, it states I'm trying to maliciously damage the companies good reputation.

I paid for a service and I'm entitled to make a review good or bad.

This was my experience.

I informed the owner via email at the very beginning that I intended to post a review. I gave the company a chance to look into this error before I posted my review.

The owner then told me at the time of my sons assessment they didn't have a psychiatrist working at CAYP so even if it was ADHD, the diagnosis would have been rejected by the NHS.

As a non proffesional, I didn't know that a psychiatrist had to be involved for an ADHD diagnosis. I trusted the professionals to inform me that should i have needed to know about that and I wasn't told that by CAYP at the time.

The fact is, the diagnostic statement '**** did not meet the criteria for an ADHD diagnosis' was used by my sons school to then reinforce their behaviour policies and punish my son for his ADHD traits as they had evidence right in front of them that he didn't have ASD or ADHD. This also made it a lot harder to receive support from the NHS.

This report is on my sons school record permanently.

This is my review and it's factually correct whether CAYP likes it or not. This was our experience with CAYP and it unfortunately didn't help us like its helped many others.

December 8, 2023
Unprompted review
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Reply from CAYP Psychology

Hi Chloe,

It is really disappointing to see that you have now taken to Trustpilot to share your grievances publicly. Unfortunately, your review does not accurately reflect the circumstances, and I believe you are continuing to maliciously damage the reputation of our outstanding clinicians and service.

You came to us for an autism assessment. You have even commented here that you received a good assessment, and our team were good with your son. Yet, you have left just one star.

Now, two years after your autism assessment, you are blaming CAYP Psychology for the failings that your son has unfortunately experienced over the past two years because of his (then) undiagnosed ADHD. I cannot imagine what challenges (you have even described it to me as discrimination) he must have been through, but this is far removed from our autism assessment. Your concerns with CAYP are around an ADHD diagnosis. We did not complete an ADHD assessment. You are correct that we did a "screening", but there is nothing stated in any part of your assessment that your son was being assessed for ADHD. I certainly do not think that it is appropriate for you to seek a refund from us on your autism assessment with us because of the failings of other services due to your son's challenges with his then undiagnosed ADHD.

I completely understand your complaint about an unfortunate choice of words. These words were in one sentence of a very thorough and comprehensive autism report (the report was 13 pages of detail and recommendations). I have apologised as this wording should have been more tentative, but your report is very clear that you received an assessment for autism, not ADHD, and I do not accept that your son's difficulties with ADHD, or the decision of his school to implement their own behaviour policies, over the past two years have been anything to do with this one sentence in his autism assessment report.

Your entire complaint is based on an ADHD assessment that we did not do, and for an ADHD assessment that you did not come to us for. Your public complaints about us regarding your child's ADHD diagnosis are unfair and malicious, and are an attack on very talented clinicians who work so hard to provide incredible support for children and young people who seek a professional, honest and trustworthy independent opinion.

I continue to stand firmly by my incredibly talented colleagues in these circumstances. I stand by the values-led and ethical approach we take to our independent assessments. I am so proud of our team and the incredible offer we have for children, young people and families. I believe that this is what you and your son received from us two years ago.

Whilst your reviews are on our Google and Trustpilot sites, there is nothing more that we can do to help and we will not be responding to any further correspondence. I hope that your son's recent ADHD diagnosis from CAMHS helps to bring an understanding around his needs, and he can get the support he deserves. I wish you and your son all the best for the next steps in his education and his life.

Dan (Managing Director of CAYP Psychology)

Rated 5 out of 5 stars

Dr Hasan Waheed

Dr Hasan Waheed was amazing for my 11year old son, I noticed a big difference after only a few sessions. He always made him and myself feel comfortable, couldn't do enough for him. I would highly recommend cayp especially Dr Hasan, and won't hesitate to return if I feel he needs it again in the future.
Thank you from a very appreciative mum

September 14, 2023
Unprompted review
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Reply from CAYP Psychology

Hi Lauren,

Thank you so much for taking the time to leave such a glowing 5-star review! We are thrilled to hear that you had an amazing experience with Dr. Hasan Waheed.

Dr. Waheed is dedicated to delivering the highest standard of care, and your positive feedback reinforces the hard work and commitment that our team puts into ensuring each families well-being.

If you have any further comments or suggestions, please feel free to share them with us. We appreciate your valuable feedback.

Thank you again for choosing our services, and we wish your family continued health and well-being.

Thank you again,

With best wishes,
- CAYP Psychology

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Rated 5 out of 5 stars

Autism assessment

We came to CAYP for an Autism assessment after waiting far too long on the CAMHS waiting list.
They were very professional and the whole process was timely and straight forward from start to finish.
Heidi and Jenni genuinely care and we felt this made such a difference during our daughter’s assessment.
We would definitely recommend CAYP for anybody desperately waiting for an assessment, it has enabled us to give our daughter the support she needs sooner rather than later.

November 7, 2023
Unprompted review
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Reply from CAYP Psychology

Hi Reviewjac,

We sincerely appreciate you taking the time to share your experience with CAYP Psychology. It was our privilege to assist you with your daughter's Autism assessment, and we're honoured to have played a role in providing timely support for your family.

We understand how challenging it can be to navigate waiting lists, and we're pleased to hear that our team, led by Heidi and Jenni, could make the assessment process straightforward and timely for you.

Heidi and Jenni are dedicated professionals who genuinely care about the well-being of our families. We're delighted that their compassion made a positive impact on your daughter's assessment experience.

Thank you for recommending CAYP Psychology to others in similar situations. If there's anything more we can do for you or your family in the future, please don't hesitate to reach out. Wishing your daughter the very best in her journey ahead.

Thank you again,

With best wishes,
- CAYP Psychology

Rated 5 out of 5 stars

Amazing and professional

CAYP came recommended to me via my son’s tutor. From start to finish I was blown away at the level of support and professionalism! I was on a tight time line as I hoped for an outcome before the end of the academic year and Dr Alexandra Brown was exceptionally accommodating. Everyone from CAYP who I came across was friendly and extremely professional. I have since gone on to recommend them to others.

July 6, 2023
Unprompted review
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Reply from CAYP Psychology

Hi Alex,

Thank you so much for taking the time to share your positive experience with CAYP Psychology! We're thrilled to hear that you were recommended to us by your son's tutor, and we're even more delighted that we could meet and exceed your expectations.

Dr. Alexandra Brown is indeed a valuable member of our team, and we're pleased to know that her expertise and flexibility were instrumental in accommodating your tight timeline.

Your kind words about our team's friendliness and professionalism mean a lot to us. We believe in creating a positive and supportive environment for our families, and it's rewarding to know that you experienced just that.

Thank you for not only choosing CAYP Psychology but also for recommending our services to others. Word of mouth is incredibly important to us, and we truly appreciate your trust and confidence.

If there's anything else we can assist you with in the future, please don't hesitate to reach out. Wishing you continued success, and we look forward to the possibility of working with you or anyone you refer in the future.

Thank you again,

With best wishes,
- CAYP Psychology

Rated 5 out of 5 stars

Daniel Weisberg from CAYP Psychology…

Daniel Weisberg from CAYP Psychology Clinic, helped my son which had a delay in speaking and communication with assessing him professionally. The Cognitive Assessment report is an excellent source of information to understand the abilities and weaknesses in my school age child. Daniel was so polite and kind to spend quality time, collecting his data and clarifying the details to us. Now school and I can co-operate on the light of this assessment to achieve the best outcome. After being disappointed by GP and long waiting list, he became a saviour of my son’s life.

November 10, 2023
Unprompted review
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Reply from CAYP Psychology

Hi Rojin,

Thank you for sharing your experience and for the glowing 5-star review of the care provided by Dr Daniel Weisberg here at CAYP Psychology. It is lovely to hear about the positive impact the cognitive assessment had on your son's development.

It's heartening to know that the Cognitive Assessment report served as an excellent source of information, shedding light on both abilities and weaknesses for your school-age child.

We truly appreciate your kind words about Daniel's politeness, kindness, and the quality time he spent collecting and clarifying details. At CAYP Psychology, we believe in fostering understanding and collaboration, and we're glad that this assessment has facilitated better cooperation between the school and you to achieve the best possible outcomes for your child.

If there is anything more we can do or if you have any further questions, please don't hesitate to reach out. Thank you for choosing CAYP Psychology for your son's journey.

In the meantime, we have continued to build on our climate positive action pledge. For every review that we receive, we plant 50 trees and offset 1 tonne of carbon dioxide by contributing to sustainability projects around the world. We have planted your 50 trees (Vachellia seyal, the red acacia, known also as the shittah tree, is a thorny, 6– to 10-m-high tree with a pale greenish or reddish bark) in Senegal.

The CO2 has been offset via avoiding methane emissions from landfill in Brazil project. The main objective of the project is to prevent emissions of methane gas into the atmosphere from the landfill site called “Central de Tratamento de Resíduos Macaúbas” located in the municipality of Sabará in the state of Minas Gerais, Brazil. The implementation of this project will both prevent environmentally damaging methane from being released into the atmosphere and export electricity to the grid, while preventing emissions of methane. Additionally the project will provide jobs and income generation, as qualified operators are needed to maintain and operate the machinery.

Thank you again,

With best wishes,
- CAYP Psychology

Rated 5 out of 5 stars

Excellent service

Excellent service, very helpful, understanding and great after care and advice.

June 7, 2023
Unprompted review
CAYP Psychology logo

Reply from CAYP Psychology

Hi Emma,

Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you had an excellent experience with our service. Our team is dedicated to providing helpful assistance and ensuring that our families receive great after-care support.

Your feedback is greatly appreciated and serves as a motivating reminder of our commitment to delivering an excellent service to the families that come to us here at CAYP Psychology.

If you ever need assistance in the future, don't hesitate to reach out. We're here to help. Thanks again for choosing us!

In the meantime, we have continued to build on our climate positive action pledge. For every review that we receive, we plant 50 trees and offset 1 tonne of carbon dioxide by contributing to sustainability projects around the world. We have planted your 50 trees (Ceriops tagal, commonly known as spurred mangrove or Indian mangrove, is a mangrove tree species in the family Rhizophoraceae. It is a protected tree) in Mozambique.

The CO2 has been offset via protection of the Matavén forest in eastern Colombia project. The Matavén REDD+ project protects 1,150,212 hectares of tropical forest in the Indigenous Reservation of the Matavén Forest. Almost 16,000 Indigenous people live locally, benefiting from co-projects alongside the protection of the forest: including providing education, healthcare centres, dental services, sanitation and food security.

Thank you again,

With best wishes,
- CAYP Psychology

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Rated 5 out of 5 stars

Sophia was great with our son who was…

Sophia was great with our son who was experiencing school-related anxiety. Straight away she made him feel at ease and he felt very comfortable sharing his worries.

August 29, 2023
Unprompted review
CAYP Psychology logo

Reply from CAYP Psychology

Hi L Docking,

Thank you so much for taking the time to leave us this wonderful 5-star review! We are thrilled to hear about your positive experience with Sophia and her support for your son during his school-related anxiety.

It's fantastic to know that Sophia was able to establish a comforting and welcoming environment right from the start. We understand how important it is for children to feel safe and open when sharing their worries, and we're delighted that your son felt comfortable doing so with Sophia.

Sophia is truly dedicated to helping children navigate through challenging times and providing them with the necessary support. Your kind words reinforce our commitment to making a positive impact on the lives of our families.

Please do not hesitate to reach out if you ever need further assistance or have any questions. We're here to support your family every step of the way. Thanks again for choosing us.

In the meantime, we have continued to build on our climate positive action pledge. For every review that we receive, we plant 50 trees and offset 1 tonne of carbon dioxide by contributing to sustainability projects around the world. We have planted your 50 trees (Ceriops tagal, commonly known as spurred mangrove or Indian mangrove, is a mangrove tree species in the family Rhizophoraceae. It is a protected tree) in Mozambique.

The CO2 has been offset via protection of the Matavén forest in eastern Colombia project. The Matavén REDD+ project protects 1,150,212 hectares of tropical forest in the Indigenous Reservation of the Matavén Forest. Almost 16,000 Indigenous people live locally, benefiting from co-projects alongside the protection of the forest: including providing education, healthcare centres, dental services, sanitation and food security.

Thank you again,

With best wishes,
- CAYP Psychology

Rated 5 out of 5 stars

CAYP - a huge support for our family

CAYP Psychology have been amazing from start to finish. I approached them with concerns for my 12 year old daughter. In all honesty, we were desperate for help and CAYP did exactly that. We were put in touch with Dr Zoe Cross who immediately listened and understood. It was a big turning point for our family and huge relief to have this support after battling so much. The sessions and diagnosis provided by Dr Cross has resulted in my daughter getting the help she desperately needs (and the knowledge that more help is available if needed). Always thankful

August 30, 2023
Unprompted review
CAYP Psychology logo

Reply from CAYP Psychology

Hi Nikki,

Thank you so much for sharing your experience! We're thrilled to hear how CAYP Psychology, and especially Dr. Zoe Cross, has made such a positive impact on your family's journey. It's not easy when concerns arise, but your trust in our team has truly paid off.

We're dedicated to providing the support and understanding that individuals and families need during challenging times, and it warms our hearts to know that your daughter is getting the help she deserves. We're here for you every step of the way, and we're so grateful to be a part of your journey.

If you ever have more feedback or questions, please don't hesitate to reach out. Wishing your daughter and your family continued progress and wellness!

In the meantime, we have continued to build on our climate positive action pledge. For every review that we receive, we plant 50 trees and offset 1 tonne of carbon dioxide by contributing to sustainability projects around the world. We have planted your 50 trees (Cajanus cajan, the pigeon pea is widely cultivated in tropical and semitropical regions around the world, being commonly consumed in South Asia, Southeast Asia, Africa, Latin America and the Caribbean). The CO2 has been offset via avoiding methane emissions from landfill in Brazil project. The main objective of the project is to prevent emissions of methane gas into the atmosphere from the landfill site called “Central de Tratamento de Resíduos Macaúbas” located in the municipality of Sabará in the state of Minas Gerais, Brazil. The implementation of this project will both prevent environmentally damaging methane from being released into the atmosphere and export electricity to the grid, while preventing emissions of methane. Additionally the project will provide jobs and income generation, as qualified operators are needed to maintain and operate the machinery.

Thank you again,

With best wishes,
- CAYP Psychology

Rated 5 out of 5 stars

Recommendation for CAYP Psychology

We chose CAYP Psychology based on personal recommendations. From initial contact to the final report, every step was professional, responsive, friendly and helpful. In particular, Sarah Greenhaf was prompt in her reply to queries, kind, clear and professional. I would recomend CAYP Psychology and am very grateful to them. Many thanks.

September 24, 2023
Unprompted review
CAYP Psychology logo

Reply from CAYP Psychology

Hi Bumblebee,

Thank you so much for your glowing 5-star review!

We're absolutely thrilled to hear about your positive experience with CAYP Psychology and your kind words mean the world to us. It's wonderful to know that our services lived up to your expectations and that you found every step of the process to be professional, responsive, friendly, and helpful.

We're especially grateful for your shoutout to Sarah Greenhaf. She's an integral part of our team, and we're delighted to hear that she was prompt in addressing your queries, kind, clear, and professional throughout your interaction. We will be sure to pass on your appreciation to her.

If you ever need our services again in the future or have any questions, please don't hesitate to reach out. We're here to help. Once again, thank you for choosing CAYP Psychology, and we wish you all the best in your endeavors. Many thanks for your trust and support.

In the meantime, we have continued to build on our climate positive action pledge. For every review that we receive, we plant 50 trees and offset 1 tonne of carbon dioxide by contributing to sustainability projects around the world. We have planted your 50 trees (Bridelia micrantha, the mitzeeri or the coastal golden-leaf, is a tree in the family Phyllanthaceae and is native to tropical and southern Africa as well as to the island of Réunion in the Indian Ocean) in Kenya. The CO2 has been offset via avoiding methane emissions from landfill in Brazil project. The main objective of the project is to prevent emissions of methane gas into the atmosphere from the landfill site called “Central de Tratamento de Resíduos Macaúbas” located in the municipality of Sabará in the state of Minas Gerais, Brazil. The implementation of this project will both prevent environmentally damaging methane from being released into the atmosphere and export electricity to the grid, while preventing emissions of methane. Additionally the project will provide jobs and income generation, as qualified operators are needed to maintain and operate the machinery.

Thank you again,

With best wishes,
- CAYP Psychology

Rated 5 out of 5 stars

Amazing service from CAYP

Amazing service from CAYP, my daughter has been under mental health services for 4 years (CAMHS and CEDS) However due to lack of evidence through failings in education she was unable to get a diagnosis which meant she was unable to get the treatment and medication that she really needed to assist her with everyday challenges.
CAYP completed through assessments with my daughter, and she was diagnosed, she can now get the treatment and support she needs to be able to function in everyday life. The workers were amazing with her and she felt very at ease. The parental support from Joss was brilliant, she explained things clearly and seemed to understand and empathise with my daughters needs she was amazing. We now have a detailed report which we can share with professionals working with her to assist in meeting her individual needs, it has already made such a difference to her to have that diagnosis.
I just wish I’d done it earlier I cannot recommend this service enough thanks so much for all your help 🤩😊😍

August 31, 2023
Unprompted review
CAYP Psychology logo

Reply from CAYP Psychology

Hi Linda,

Thank you for sharing your heartfelt review and your experience with CAYP Psychology. We're truly delighted to hear about the positive impact our services have had on your daughter's life and your family's journey.

We are so pleased that CAYP was able to provide the assessments your daughter needed, resulting in a diagnosis that will pave the way for her to receive the appropriate care and medication to help her with her daily challenges.

It's heartwarming to know that your daughter felt at ease with our team, and we appreciate your kind words about the dedication and compassion of our workers. Joss, in particular, is thrilled to hear about your positive experience and is grateful for your recognition of her support.

If you ever have any questions or need further assistance, please don't hesitate to reach out. We are here to help and support your family every step of the way. Thank you once again for choosing CAYP, and we wish your daughter continued progress and success in her journey towards improved well-being.

In the meantime, we have continued to build on our climate positive action pledge. For every review that we receive, we plant 50 trees and offset 1 tonne of carbon dioxide by contributing to sustainability projects around the world. We have planted your 50 trees (Gliricidia sepium, often simply referred to as its genus name Gliricidia, is a medium size leguminous tree belonging to the family Fabaceae.) in Uganda. The CO2 has been offset via protection of the Matavén forest in eastern Colombia project. The Matavén REDD+ project protects 1,150,212 hectares of tropical forest in the Indigenous Reservation of the Matavén Forest. Almost 16,000 Indigenous people live locally, benefiting from co-projects alongside the protection of the forest: including providing education, healthcare centres, dental services, sanitation and food security.

Thank you again,

With best wishes,
- CAYP Psychology

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Rated 5 out of 5 stars

Exceptional Service and Comprehensive Diagnosis

I highly recommend CAYP to parents navigating an ADHD diagnosis for their child. Under the dedicated guidance of Dr. Alex Brown and team, our experience was nothing short of outstanding.

The CAYP team demonstrated not just their professionalism but also their genuine warmth and accessibility. The depth of the diagnosis process reassured us of its thoroughness. The detailed report we received, specifically tailored to our daughter's individual needs, further cemented our trust in their findings.

Our sincere thanks to everyone involved for their outstanding service.

September 8, 2023
Unprompted review
CAYP Psychology logo

Reply from CAYP Psychology

Hi Andrew,

Thank you so much for taking the time to share your wonderful experience with CAYP Psychology. We are truly grateful for your kind words and are thrilled to hear that your experience with Dr. Alex Brown and our team exceeded your expectations.

We understand that navigating an ADHD diagnosis for a child can be a challenging and emotional journey, and it's our mission to provide the utmost support and care to families like yours. Your recognition of the professionalism, warmth, and accessibility of our team means a lot to us, as we strive to create a welcoming and supportive environment for every family.

We're delighted to hear that you found the diagnosis process thorough and the personalised report valuable. It's our commitment to ensure that each child's unique needs are understood and addressed comprehensively.

If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to support you and your family every step of the way. Thank you again for choosing CAYP, and we wish your family all the best in the future.

In the meantime, we have continued to build on our climate positive action pledge. For every review that we receive, we plant 50 trees and offset 1 tonne of carbon dioxide by contributing to sustainability projects around the world. We have planted your 50 trees (Bruguiera gymnorhiza, the large-leafed orange mangrove or oriental mangrove, is a mangrove tree that grows usually to 7–20 metres high, but sometimes up to 35m) in Kenya. The CO2 has been offset via protection of the Matavén forest in eastern Colombia project. The Matavén REDD+ project protects 1,150,212 hectares of tropical forest in the Indigenous Reservation of the Matavén Forest. Almost 16,000 Indigenous people live locally, benefiting from co-projects alongside the protection of the forest: including providing education, healthcare centres, dental services, sanitation and food security.

Thank you again,

With best wishes,
- CAYP Psychology

Rated 5 out of 5 stars

I would highly recommend Sarah and CAYP…

I would highly recommend Sarah and CAYP for ASD assessments. We have been waiting a long time with our local authority for assessment and the wait was getting longer . We researched other places but from the very start Sarah and the team replied promptly and we got seen with a few weeks of our enquiry.
Sarah at the Newcastle-under-Lyme center went above and beyond trying to get assessments done ready for the new school year . Sarah put us all at ease and was brilliant with our 7year old he didn’t get distressed at all he just went for a play with some toys . We were well informed throughout the process and the detail of the report was amazing. The payment structure had helped us with being able to pay over a few weeks . Overall all a very professional service and we head a positive experience in what is an challenging time thank you

July 26, 2023
Unprompted review
CAYP Psychology logo

Reply from CAYP Psychology

Hi Ashlea,

Thank you so much for sharing your wonderful experience with us! We are truly grateful for your kind words and delighted to have been able to assist you and your family during this challenging time.

At CAYP Psychology, providing a timely and professional service is of utmost importance to us, and we are thrilled to hear that Sarah and our team were able to meet your expectations right from the start. Your positive feedback regarding the prompt replies and the quick assessment scheduling fills us with joy.

We are especially pleased to know that Sarah went the extra mile to ensure your 7-year-old felt at ease during the assessment process. It's heartening to hear that he had a positive experience and enjoyed his time playing with toys. Sarah's dedication and care for our families are truly commendable.

We understand how crucial it is to stay informed throughout the process, and we are delighted that you found our communication helpful. Additionally, we're glad that our flexible payment structure was able to assist you during this time, making it easier for you to manage the financial aspect of the assessment.

Your kind words about the quality and detail of the assessment report mean a lot to us. We strive to provide thorough and comprehensive reports to assist you and your child in the best possible way.

Thank you once again for choosing us and for taking the time to share your positive feedback. We truly value your trust in our services. If you ever require further assistance or have any questions in the future, please do not hesitate to contact us. In the meantime, we have continued to build on our climate positive action pledge. For every review that we receive, we plant 50 trees and offset 1 tonne of carbon dioxide by contributing to sustainability projects around the world. We have planted your 50 trees (Avicennia marina, commonly known as grey mangrove or white mangrove, is a species of mangrove tree classified in the plant family Acanthaceae) in Madagascar. The CO2 has been offset via avoiding methane emissions from landfill in Brazil. The main objective of the project is to prevent emissions of methane gas into the atmosphere from the landfill site called “Central de Tratamento de Resíduos Macaúbas” located in the municipality of Sabará in the state of Minas Gerais, Brazil. The implementation of this project will both prevent environmentally damaging methane from being released into the atmosphere and export electricity to the grid, while preventing emissions of methane. Additionally the project will provide jobs and income generation, as qualified operators are needed to maintain and operate the machinery.

Thank you again,

With best wishes,
- CAYP Psychology

Rated 5 out of 5 stars

I would highly recommend CAYP for ASD…

I would highly recommend CAYP for ASD assessments. Having looked at a number of different clinics offering assessments we chose CAYP for our 12 year old. I was very pleased with the professional service provided by Sarah at the Newcastle-under-Lyme branch. Sarah was very approachable and put us all at ease throughout the assessment process. The process was clear and well informed. Sarah was very prompt with any responses to queries we had. Overall a very good professional service.

July 19, 2023
Unprompted review
CAYP Psychology logo

Reply from CAYP Psychology

Hi Nichola,

Thank you so much for taking the time to share your positive experience with CAYP and our ASD assessment services. We are thrilled to hear that you had a great experience with us and that you would highly recommend our clinic.

We are delighted that Sarah, from our Newcastle-under-Lyme clinic, made a positive impression on you and your family. Our team takes pride in being approachable and creating a welcoming environment to put our clients at ease throughout the assessment process. It's wonderful to know that Sarah's professionalism and responsiveness to your queries contributed to your overall positive experience.

Feedback like yours motivates us to continue delivering the best possible service to all our families. We genuinely care about the well-being of each individual we assess, and we work diligently to ensure that our assessment processes are clear, well-informed, and tailored to meet the unique needs of each person.

Once again, thank you for your kind words and for choosing CAYP Psychology for your son's ASD assessment. If you have any further questions or need additional support, please don't hesitate to reach out. We are here to help and support your family every step of the way.

In the meantime, we have continued to build on our climate positive action pledge. For every review that we receive, we plant 50 trees and offset 1 tonne of carbon dioxide by contributing to sustainability projects around the world. We have planted your 50 trees (Ficus vasta, a fig plant found in Ethiopia and Yemen. The tree is a species of sycamore-fig). The CO2 has been offset via avoiding methane emissions from landfill in Brazil. The main objective of the project is to prevent emissions of methane gas into the atmosphere from the landfill site called “Central de Tratamento de Resíduos Macaúbas” located in the municipality of Sabará in the state of Minas Gerais, Brazil. The implementation of this project will both prevent environmentally damaging methane from being released into the atmosphere and export electricity to the grid, while preventing emissions of methane. Additionally the project will provide jobs and income generation, as qualified operators are needed to maintain and operate the machinery.

Thank you again,

With best wishes,
- CAYP Psychology

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