CCS Reviews 

Boy how I wish I read these reviews before I did business with CCS. I ordered a pair of shoes through a raffle which I was happy to win, only receive a pair of shoes that are either defective or mis-marked for sizing, and are a size too small for my feet. Although I appreciate the general policy they have on no returns for a raffle like this, there's got to be a mechanism with any company for a product that's either defective or wrong in some way. CCS offers none!

So now I have to go through my card company and get my refund, which I will do, but because of their bad business practices they've now lost a customer. I will spread the word far and wide as I am doing so right here here on trustpilot. How lame is a company that in the age of the internet, where everything is permanently etched regarding how they do business, that this is how they choose to treat their customers.

BUYER BEWARE!

Sent a MEN’S 8 instead of a women’s, refused to let me return them. 😡

Signed up all of my information for a fake promo discount code that was never sent. They roped me in and now have my phone number and email to spam me with promotional bs without ever sending what was promised

Took over a month to arrive to my house. Shoes were to big so I returned them but they couldn’t accept it. Bc of damage. I just tried the shoes on once. Zero damage. So they keep the shoes but take over 160 dollars from me. Very scammy. Would not trust

Horrible, customer service Zero, impossible to reach anyone, questionable charges that you can not check.
Just stay away from this company !!!!!

Shahzia is a real credit to your company. She was extremely patient and understanding. Shahzia explained everything clearly and went above and beyond to help. In such difficult times it's so refreshing to have a person at the end of the phone who listens. Thank you. Tara

My wife purchased Andy Anderson grip tape from them as a Christmas present for me. Unfortunately, the grip tape arrived damaged. When I tried to exchange it, their website was entirely automated, with no option to contact a real person. Exchanges were not allowed, and returning the item required me to pay for a shipping label, even though the damage was not my fault.

TLDR: They sent a damaged product and still expect you to pay to return it.

Do not purchase through this company. Purchased 2 pairs of shoes from them, the items were NOT listed as final sale, so they were eligible for return at the time of purchase. Shoes took a while to receive, they didn't fit, went to start a return only to be told they became final clearance items and were no longer eligible for return. Customer service was absolutely no help and rude. Do not purchase from this company!

UPDATE: As a final attempt with customer service, I sent them the screenshot of the shoes where the price was not in red, nor was it listed as a final sale item. They provided a one time courtesy to return the items. It was several attempts to get here and luckily I had proof of when I purchased.

I arranged a return through their website, the system gave me a tracking number, I returned everything on time and in the same box in which the clothes were originally delivered, but they refuse to refund my money, even though the tracking number shows that the delivery was successful. They have refused to contact me for almost six months. I DO NOT RECOMMEND them, even though I was a regular customer in their offline stores.

I got the ink angel board and it lit also got a T tool

The return policy is extremely disappointing. I purchased a pair of Nike SBs that ran a full size small. I only tried them on and returned them immediately, yet I was only issued a 50% refund. The company claimed the shoes were worn, which is simply not true. As a result, I feel misled and unfairly treated. Buyer beware.

I placed an order that did not ship on the next business day, even though CCS used to offer a 10% late-shipment refund for such cases. Their support first acknowledged this policy and explained how it works, but later denied it existed at all.

I spent time explaining the timeline and was met with changing answers. If CCS has quietly removed this discount, they should clarify it publicly — not contradict their own emails.

International customers, double-check their policies carefully.

I ordered a custom deck and the team reached out immediately and asked for me to removed the copywrite images. I did so and resubmitted it. They werent upset or rude about it, that was me being naive. The staff is super responsive and the price was in my budget. Although the deck was shipped via Ontrac (never had a good exp. with them) It was delivered same week I ordered ! Outside my apt. but luckily It wasnt snatched up. The deck print looks great and they even stained the top of my board to match my color scheme. It doesnt stop there , the middle pressed deck is stained with another color that I build my custom around ! Thats detail. Im ordering again from them! Should have ordered 2 one for my wall and one to ride.Thanks CCS

Terrible.refused return on a defective item

Placed an order of around 600 USD. Unfortunately I have never received anything. When contacting they told me to contact UPS. But they said same thing; that I have to contact CCS for it.

So I had a lot of frustration and it seems like I have just donated my money to CCS.
Never again I order here!!!!

I was asked to leave a product review and so I did. Weeks later, and it has not appeared on their website. Looking through their products and I discovered that CCS hides their 1 and 2 star reviews from their products. Shady.

I signed up for the 15% off but on checkout, there was nowhere to input it. I bought 6 complete skateboards. There is no way to contact them on the website. I will never use them again and I suggest you don't either.

Website barely functions. Doubt they care like most companies, since everyone keeps buying. I'm personally all set, if a company can't show me enough respect to present things to me in a proper fashion, then I will keep my money, and integrity and shop with someone who cares, and appreciates, my money, and time.

So I have been trying to make a payment to ccs, but sadly lost my ref number.
In order to make a payment I need a ref number.
In order to make a phone call to find out my ref number I need a ref number.
In order to write an email to those brain damaged people I need a ref number.
I will now not be making a payment.

Package was TERRIBLY packed. Skateboard came with a cracked tail and nose, missing skate tool and had a few blems on the board but was listed as full price board. Tried for a week to get a hold of these guys to no reply. Submitted a dispute and got my money back. Will never order from these scammers again - BUYER BEWARE!