CCS Reviews 

Expensive products and uses UPS to ship so they don't even show up sometimes.

This company sent a pair of shoes that came in a less than acceptable manner. The fully refunded me for the product and handled the issue immediately. Extremely impressed with them.

Firstly CCS+ is worth it if you order a lot but it’s an over sell and under deliver. 2 day shipping on soft goods. 3 day on hard goods and I’ve never had an order ship anything other than ground. Not the carrier is delayed or slow just that they are shipping it ground and not 2 days so guess what you won’t have in 2 days? Your order, they also buy themselves some time by also selecting only weekday delivery so even if you could have had your order Saturday, you’ll get it Monday.
They jack up the price of everything 5-15%, new vans $90 on vans, $94.99 on ccs. Keep in mind too that the msrp is a profit mark up, they are getting wholesale discount on the products so its just squeezing you for extra just to do it.
Customer service is basically non existent, despite being such a large online shop it seems everything is still just being handled in shop by whoever gets around to it. I have only once gotten a response via email, after I dug up the email that’s not listed on the site, and I believe it was 5 days before I got a response and that was the only response I got.
That being said they do have a wide range of their own branded products and they are reasonably priced or they usually have a deal on them and so far from bags, to clothes, to decks, to trucks, to wheels, they’ve all been awesome, zero complaints with their house brand stuff.
They are kind of sticklers on what they will and won’t print on custom decks, I get it but at the same time who cares. Is Disney really going to somehow know that one random deck is being skated by some random person and somehow know it came from ccs and sue them? Doubtful

They do not answer emails, and delivered my order incorrectly configured. Not what I paid for.

Buyer Beware:
CCS deceptive pricing- charges MORE for complete boards with a “bundle discount” than if all items were purchased individually at full price. Customer service does not respond to repeated requests to resolve overcharges.
Do not buy complete boards at CCS or you will be overcharged. FTC claim has been filed.

Poor overcharged, no free return no timely credit

I spent 12 dollars on expedited shipping and it's been 6 days I wrote them telling them I want to be compensated for my order and still yet they are telling me if I don't receive it by Friday the 19th that they will refund my shipping but I said no to it cause it's been 2 days over the 4 days I paid for and ccs just keeps going back and forth with me about it

Ordered a deck with custom graphic!
They had already shipped it out before they told me the graphic violates there policy so now I’m receiving a BLANK deck with no grip tape either for 115$cdn then had to pay customs on it as well so turned out to be 150$ for a blank deck I coulda gotten for 65$.
Tried to contact them and through email 5 times still no feedback.

Order a cushion about 3weeks ago just received it great print on cushion yes I could not complain about this service and quality all the bad press the have there is a lot worse out there who take your money and you get nothing for it

Messed up my order, after 24 hours of processing notified me they dont have the main item of my order. Charged me the same for shipping and have sent my order without my confirmation.
Customer service is un professional and un helpful.
Never buy from CCS, def NOT recommended.

They literally scammed me!!! I ordered a custom board, they cancelled order for copyright reasons, but charged me $109 and denied that they did so. Horrible customer service, you can't even talk to a customer representative! The only way to contact them is via email and they dodged your questions and concerns and don't do anything by making excuses. I read the bad reviews and still gave them a chance but I was so wrong, they are literal scammers, DO NOT BUY FROM THEM.

Absolutely horrid and dismissive customer service. WILL NOT be buying from them again.

Return policy sucks!! They FLASH free shipping and returns. BEWARE...sale items CANNOT be returned. If they are, it's for store credit!! Way to work with your long time customers. Lost $165!!!!!!!!

Trash costumer service. Go elsewhere
Support your local skate shop!

I purchased a skateboard and helmet for my son. The helmet did not fit so I returned. Received notice that it was received, yet a month later I have not received my refund of $64.95 plus tax. I did some research and found that they (CCS) are notorious for this. Several reports were even left on the better Business Bureau website. This place is a SCAM!!! Buyer beware!!!

I orderd a vans hat in 15 april and after liying me for a whole month and a half that the order is on the way but there is delays due to pandemic it didnt arrivedat all and i was given without my premission a partial refund beacuse they say my adress was incorrect wich is a lie i payd with paypal and checked the adress in the websiteand it was correct . Me personally i order alot so here you go a fruad service and a website

I ordered some glasses during Covid. Do I expect shipping delays? Sure. Order processing delays? Sure. But the fact was that I got some shady **** email several hours after my order confirmation that my “payment method needed to be verify and I must call them ASAP” well not only did no one pick up the line when I called (oh but they can email me back!) but they never picked up once in the 4 day span I tried reaching them. The email chain with their customer service was completely useless with them avoiding to tell me the issue and reassuring that some fake guy named Michael will be reaching back out. Never heard from him or what the problem with the order was despite my card getting charged just fine. They reached out saying they never got my calls LOL and refunded my order. Do not order from this site if you don’t want to waste your time — joke and scam.

I ordered 125$ worth of gear from CCS 2 months ago and it's still not here, at this point i'm sure my money was stolen. I have seen a couple more people that were scammed by them exactly the way I got scammed. All of them are living outside of the US, like me, and we have nothing to do against them. They will take your money and never ship your gear, buy at your own risk.

On April 20, I placed a 4-item order with CCS because going through them is cheaper than going through the actual brand(s). Plus, they have a different, wider variety of items than brand websites. I got a confirmation email right away. On April 24, I received shipping information. My package arrived a day earlier than estimated, April 29. I don't have many complaints other than the fabric and texture of one of the shirts I ordered. I am not sure if that is a CCS issue or the company, but either way, the shirt is stiff and kind of uncomfortable.