Klarna Reviews 

580,557
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 81,296 reviews, reviewers overwhelmingly had a great experience with this company. Customers truly appreciate the flexible payment plans, which make managing purchases, splitting costs, and handling large shopping trips completely stress-free. Consumers frequently note that the mobile application is exceptionally simple, convenient, and very useful for keeping track of everyday finances. Buyers highlight how the service helps them afford things that would otherwise feel completely out of reach. However, some people mentioned frustrating difficulties with signing in, verifying their identity, or linking their bank accounts to the platform. Additionally, a few reviewers noted unexpected charges or issues with automated payments causing extra fees.

What people talk about most

Payment

Customers had positive experiences with payment, highlighting how simple it is to break down purchases into... See more

User experience

Consumers find user experience to be very positive, highlighting that the platform is easy to use,... See more

Service

Customers consistently note positive experiences with service, describing it as exceptionally convenient,... See more

Application

Users describe positive interactions with app, expressing overall satisfaction and calling it the best... See more

Product

Reviewers highlight positive aspects of product, expressing satisfaction with the ability to easily purchase... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thank you for helping us out during an opportunity to help our grandchildren purchase what they wanted. Meant a lot to me to be able use your company’s resources to make a difference. Will be a loyal... See more

Company replied

Rated 5 out of 5 stars

Great option for eBay . When you finally see that item pop up from your saved searches it’s awesome to have another option to pay that is easy to navigate . I usually choose the longest option th... See more

Company replied

Rated 5 out of 5 stars

Almost perfect! I’m very happy with the Klarna Card. It’s convenient and easy to use. However, I think two things could be improved: 1. It would be better if we could use it more like a tradi... See more

Company replied

Rated 5 out of 5 stars

I love Klarna because it enables me to purchase anywhere anytime from clothes for myself to birthday gifts for my family. There is always a reminder that a payment is due & options that allow me to... See more

Company replied


Company details

  1. Payment Service
  2. Financial Institution

Written by the company

Klarna is the AI-powered global payments and commerce network, on a mission to make shopping smarter and more flexible. Trusted by over 111 million shoppers, Klarna processes 2.9 million transactions daily, providing payment solutions that empower consumers and drive merchant growth. With Klarna, shoppers have the freedom to pay their way—in full, later, or through financing—providing flexibility while seamlessly connecting merchants with high-intent shoppers driving conversions and customer satisfaction. More than 790,000 merchant partners—including Uber, H&M, Saks, Sephora, Macy’s, IKEA, Expedia Group, Nike, and Airbnb—leverage Klarna’s payment options, and marketing solutions to enhance the shopping experience and build long-term customer loyalty. From payments to personalized shopping, Klarna is shaping the future of commerce. Klarna was founded in Stockholm, Sweden and now has offices in Stockholm, London, New York, Berlin and many more. We offer products and services to consumers and retailers within payments, social shopping, and personal finances. Learn more at Klarna.com


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

581K reviews

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4.5

All reviews

(580,557)

207,458 reviews in the last 12 months

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Rated 5 out of 5 stars

Great

Used for a few years now, so simple to use and makes life easier being able to spread costs interest free for 3 payment. Have used their help in the past and it was very good.

August 15, 2026

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