I would have gave zero stars if possible. I went into the shop, not all things were available so I had to order online. They were not able to do it for me, so I ordered from my phone, set up account e... See more
Company replied
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I would have gave zero stars if possible. I went into the shop, not all things were available so I had to order online. They were not able to do it for me, so I ordered from my phone, set up account e... See more
Company replied
Ordered on line delivered to my local cef next day then the guys phoned me very quick service
Company replied
I ordered on-line, selected my delivery slot and goods arrived when expected , what could be easier. Goods were also cheaper than any other supplier and I didn’t even need to leave my house to get the... See more
Company replied
Terrific service, ordered pm and arrived next day am. Product as expected and best price I could find. Happy as Larry. Great job, lads, respect.
Company replied
Written by the company
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
Written by the company
1A Taylor St, KA8 8AU, Ayr, United Kingdom
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Ordered on line delivered to my local cef next day then the guys phoned me very quick service

Reply from CEF - AYR
Terrific service, ordered pm and arrived next day am. Product as expected and best price I could find. Happy as Larry.
Great job, lads, respect.

Reply from CEF - AYR
Ve ry helpful staff at counter and customer r service

Reply from CEF - AYR
I would have gave zero stars if possible. I went into the shop, not all things were available so I had to order online. They were not able to do it for me, so I ordered from my phone, set up account etc etc… Paid extra for a before 12 delivery, which never arrived before 12. The shop experience wasn’t much better as they tried to charge me £1500 for an £80 cable. Something wrong on the system apparently. Not a great experience!

Reply from CEF - AYR
I ordered on-line, selected my delivery slot and goods arrived when expected , what could be easier. Goods were also cheaper than any other supplier and I didn’t even need to leave my house to get them.

Reply from CEF - AYR

Reply from CEF - AYR
Cef quite simply did exactly what they said they would do and when they said they would do it.

Reply from CEF - AYR
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