CEF - BEL Reviews 11

TrustScore 3.5 out of 5

3.6

Unit 10, Ravenhill Business Park, Ravenhill Road, BT6 8AW Belfast, GB


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Rated 5 out of 5 stars

Excellent customer services Orders always on time if not in stock and carry out web order. Great deals and pricing very competitive They definitely put the factor in Electrical Ricky Allen... See more

Company replied

Rated 5 out of 5 stars

Good shop, Im order many time electrical products for my business. Every time good atmosfer in shop Belfast. Many thanks guys. We always recomended!!! BEST REGARDS GLSZ ELECTRICAL SERVICES

Company replied


Company details

  1. Electrical Wholesaler
  2. Cable Company
  3. Electrical Appliance Wholesaler
  4. Lighting Wholesaler
  5. Screw Supplier
  6. Solar Energy Equipment Supplier

About CEF - BEL

Written by the company

We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.

CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.

CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.

Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.

Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.

In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.

Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.

By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.

Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories

CEF - Your local Electrical Experts

Written by the company

Over 390 Stores Nationwide
You'll be sure to find a CEF near you
Next Day Delivery
On all orders placed before 6pm
Free Delivery
Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
Reserve and Collect
Reserve your products online and collect them from your nearest store
Customer Service
Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm

Contact info

  • Unit 10, Ravenhill Business Park, Ravenhill Road, BT6 8AW, Belfast, United Kingdom

  • 028 9073 2631

3.6

Average

TrustScore 3.5 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Excellent customer services

Excellent customer services
Orders always on time if not in stock and carry out web order.
Great deals and pricing very competitive
They definitely put the factor in Electrical

Ricky Allen
Electrical Director MYhouseMOT

April 7, 2026
CEF - BEL logo

Reply from CEF - BEL

Thank you very much for your review.

Best Regards
Adele Feller (Customer Services Manager)

Rated 1 out of 5 stars

Very slow slow service

Very slow delivery. I ordered a Dewalt hammer driver on Friday 13th seven days later it has still not arrived. Paid very expensive postage twice the price of parcel force. Have phoned 3 times and given all sorts of excuses such as holiday in Northern Ireland Monday & Tuesday. First time I ever heard that transport company’s take st Patrick’s day. Very disappointing in there service

March 13, 2026
CEF - BEL logo

Reply from CEF - BEL

Thank you for your review and feedback Derek.

We apologise that on this occasion we have not provided you with an acceptable level of service.

Our customer services team will be in contact with you.

Best Regards
Adele Feller (Customer Services Manager)

Rated 2 out of 5 stars

Needed 5 solar panels

Needed 5 solar panels. They advertise that they sell them. Emailed and they said contact local branch, Ravenhill rd belfast. Rang them but they were annoyed that head office said for me to call them. They said they would check pricing although it seemed like I was asking for some odd weird thing and they made a real chore of it. They were to get back to me with a price.I wasn't surprised when I didn't a response back.

April 19, 2024
Unprompted review
CEF - BEL logo

Reply from CEF - BEL

Thank you for your review and feedback.

We are extremely sorry that on this occasion we have not provided you with an acceptable level of service, please accept our sincere apologies.

I am afraid no contact details are provided against this review and your order number is not noted for me to obtain, so we are unable to get in contact with you by phone or email, please could you e-mail customerservices@cef.co.uk with your contact details and that this is in reference to a Trustpilot review and one of our team will contact you by return to discuss this issue.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars
CEF - BEL logo

Reply from CEF - BEL

Thank you very much for your review.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Great products

Great products, delivery on time - very dependable!

April 5, 2023
CEF - BEL logo

Reply from CEF - BEL

Thank you very much for your review Tony.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Good shop

Good shop, Im order many time electrical products for my business. Every time good atmosfer in shop Belfast.

Many thanks guys.
We always recomended!!!
BEST REGARDS

GLSZ ELECTRICAL SERVICES

January 1, 2023
Unprompted review
CEF - BEL logo

Reply from CEF - BEL

Thank you very much for your review and feedback.

Best Regards
Adele Feller (Customer Services Manager)

Rated 1 out of 5 stars

Useless

As if it wasn't bad enough that cef is hands down the most expensive wholesalers I'm the electrical industry, they are constantly emailing me for a review for an item which DIDNT ARRIVE and absoluley no contact from them. Horrendous service as usual, thought buying online might be easier than facing the painfully under-trained staff, but I was wrong.

August 10, 2022
CEF - BEL logo

Reply from CEF - BEL

Thank you for your review and feedback Matthew.

We are extremely sorry that on this occasion we have not provided you with an acceptable level of service, please accept our sincere apologies.

Our customer services team will be in contact with you.

Best Regards
Adele Feller (Customer Services Manager)

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