CEF - BRE Reviews 15

TrustScore 4.5 out of 5

4.4

Unit 3a, 1 Freshfield Industrial Estate, Stevenson Road, Kemptown, BN2 0DF Brighton, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Excellent service . A very small part but delivered as if major component. Very impressed and will use again. Good service from counter staff too

Company replied

Rated 5 out of 5 stars

Excellent service. Prompt. Friendly staff.

Company replied


Company details

  1. Electrical Wholesaler
  2. Cable Company
  3. Electrical Appliance Wholesaler
  4. Lighting Wholesaler
  5. Screw Supplier
  6. Solar Energy Equipment Supplier

About CEF - BRE

Written by the company

We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.

CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.

CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.

Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.

Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.

In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.

Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.

By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.

Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories

CEF - Your local Electrical Experts

Written by the company

Over 390 Stores Nationwide
You'll be sure to find a CEF near you
Next Day Delivery
On all orders placed before 6pm
Free Delivery
Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
Reserve and Collect
Reserve your products online and collect them from your nearest store
Customer Service
Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm

Contact info

  • Unit 3a, 1 Freshfield Industrial Estate, Stevenson Road, Kemptown, BN2 0DF, Brighton, United Kingdom

  • 01273 674675

4.4

Excellent

TrustScore 4.5 out of 5

15 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Excellent service

Excellent service . A very small part but delivered as if major component. Very impressed and will use again. Good service from counter staff too

March 2, 2026
CEF - BRE logo

Reply from CEF - BRE

Thank you very much for your review Michael.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Good solid service

Nothing particular just good solid service

September 2, 2024
CEF - BRE logo

Reply from CEF - BRE

Thank you very much for your review Ben.

Best Regards
Adele Feller (Customer Services Manager)

Rated 1 out of 5 stars

Serving customers out of line, casual chats and darts club

Upon my arrival to the store no one was really interested to serve me as a customer. There was no one at the counter but you can see through the open door behind the counter that the people in the office are chatting (nothing to do with work by the sounds of the conversation)
It was particularly annoying that someone was playing darts (other customer in the customer area) shouting to the people in the office the scores and the eventually someone came out from the office to also play some darts.
To my disbelief after around 5-10min waiting another customer walked in and went straight through behind the counter through the doors into the office greeting with everyone to get someone to serve him.
So once the dart tournament ended and the other regular customer got served it was finally my turn.

[Reply to: Reply from CEF]
Unfortunately no one from CEF team contacted me regarding this matter. Once again very disappointing.

February 21, 2024
CEF - BRE logo

Reply from CEF - BRE

Thank you for your review and feedback.

We apologise that on this occasion we have not provided you with an acceptable level of service.

A member of the CEF team will be in contact with you.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Helpful assistance

January 5, 2024
CEF - BRE logo

Reply from CEF - BRE

Thank you very much for your review.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Excellent service

Excellent service. Prompt. Friendly staff.

February 21, 2023
CEF - BRE logo

Reply from CEF - BRE

Thank you very much for your review Tony.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Good fast service

Good fast service. Cannot fault it

November 16, 2022
CEF - BRE logo

Reply from CEF - BRE

Thank you very much for your review.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Great online service

November 9, 2022
CEF - BRE logo

Reply from CEF - BRE

Thank you very much for your review John.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Fly killer tubes

Arrived quickly and well packaged.

December 6, 2021
CEF - BRE logo

Reply from CEF - BRE

Thank you very much for your review.

Best Regards
Adele Feller (Customer Services Manager)

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