CEF - BUH Reviews 18

TrustScore 4.5 out of 5

4.5

Unit B1 Burgess Hill Trade Centre, Victoria Industrial Estate, York Road, RH15 9TT Burgess Hill, GB


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Rated 5 out of 5 stars

I wont use anyone else. They are one of the best things that has happened to my company. Shout out to the burgess hill branch! great lads. In the 10 years of using them there has never been an issue... See more

Company replied

Rated 5 out of 5 stars

Staff are always helpful and provide great value. More than any other supplier that we use CEF always deliver with a great service.

Company replied

Rated 4 out of 5 stars

Despite the meter not being in stock, it was delivered to my local branch quickly and the communication from them was excellent.

Company replied

Rated 5 out of 5 stars

I wanted a product that was discontinued . The chap at the Burgess Hill branch ( think it was Scott ) very kindly found me an alternative . I think this was very professional and helpful at a time... See more

Company replied


Company details

  1. Electrical Wholesaler
  2. Cable Company
  3. Electrical Appliance Wholesaler
  4. Lighting Wholesaler
  5. Screw Supplier
  6. Solar Energy Equipment Supplier

About CEF - BUH

Written by the company

We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.

CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.

CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.

Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.

Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.

In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.

Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.

By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.

Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories

CEF - Your local Electrical Experts

Written by the company

Over 390 Stores Nationwide
You'll be sure to find a CEF near you
Next Day Delivery
On all orders placed before 6pm
Free Delivery
Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
Reserve and Collect
Reserve your products online and collect them from your nearest store
Customer Service
Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm

Contact info

  • Unit B1 Burgess Hill Trade Centre, Victoria Industrial Estate, York Road, RH15 9TT, Burgess Hill, United Kingdom

  • 01444 243466

4.5

Excellent

TrustScore 4.5 out of 5

18 reviews

5-star
4-star
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1-star

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Rated 5 out of 5 stars

CEF, I wont shop anywhere else.

I wont use anyone else.
They are one of the best things that has happened to my company.
Shout out to the burgess hill branch! great lads. In the 10 years of using them there has never been an issue and if I need something sorted i just have to ask. Couldnt ask for a better service! Thank you!

January 30, 2026
CEF - BUH logo

Reply from CEF - BUH

Thank you very much for your review and feedback.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Helpful guys

December 2, 2025
CEF - BUH logo

Reply from CEF - BUH

Thank you very much for your review Ian.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Staff are always helpful and provide…

Staff are always helpful and provide great value. More than any other supplier that we use CEF always deliver with a great service.

September 10, 2025
CEF - BUH logo

Reply from CEF - BUH

Thank you very much for your review.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Good service

Good service. Prices match eBay so vfm.

April 25, 2025
CEF - BUH logo

Reply from CEF - BUH

Thank you very much for your review Garth.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Right first time

Right first time, good advice and good price

February 19, 2024
CEF - BUH logo

Reply from CEF - BUH

Thank you very much for your review Angus.

Best Regards
Adele Feller (Customer Services Manager)

Rated 4 out of 5 stars

Great service

Despite the meter not being in stock, it was delivered to my local branch quickly and the communication from them was excellent.

December 22, 2023
CEF - BUH logo

Reply from CEF - BUH

Thank you very much for your review and feedback Geoff.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

I wanted a product that was…

I wanted a product that was discontinued .
The chap at the Burgess Hill branch ( think it was Scott ) very kindly found me an alternative .
I think this was very professional and helpful at a time when people either are unable to help or can't be bothered .
Very good service

October 3, 2022
CEF - BUH logo

Reply from CEF - BUH

Thank you very much for your review and feedback Paul.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Adds simplicity and efficency to complex and difficult demands

Whether buying consumables or tools, i'm increasingly impressed by the range and ability to seek competitive prices by CEF (on tools)

Staff are knowledgeable and helpful. No question too small in my experience.

I operate cross-merchants so im always looking for value, service, stockholding and flexibility in my wholesalers.

CEF are getting there, but most importantly for me - they are at least moving and adapting to changing trading conditions unlike others who are increasing prices or not holding stock at all.

June 13, 2022
CEF - BUH logo

Reply from CEF - BUH

Thank you very much for your review and feedback Nick.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Great service and fantastic

Great service and fantastic, knowledgeable staff.

November 24, 2021
CEF - BUH logo

Reply from CEF - BUH

Thank you very much for your review Colin Williams.

Best Regards
Adele Feller (Customer Services Manager)

Rated 1 out of 5 stars

silverline ffp3 masks not pack of 25!

Purchased and paid for silverline ffp3 fold flat masks as advertised £24.99 for Pack of 25. the website advertising is very poor as it suggests this is a pack of 25 but I wasted my time ordering and going to collect as its only ONE mask. Seriously! even in the worst point of the pandemic £25 for one disposable mask would be madness but now they are back in supply I couldn't beleive this complete rip off. Change your misleading website CEF and stop wasting peoples time.

October 3, 2021
Unprompted review
CEF - BUH logo

Reply from CEF - BUH

Thank you for your review and feedback.

We are extremely sorry that on this occasion we have not provided you with an acceptable level of service, please accept our sincere apologies.

I am afraid no contact details are provided against this review and your order number is not noted for me to obtain, so we are unable to get in contact with you by phone or email, please could you e-mail customer.services@cef.co.uk with your contact details and that this is in reference to a Trustpilot review and one of our team will contact you by return to discuss this issue.

Best Regards
Adele Feller (Customer Services Manager

Rated 5 out of 5 stars

Dimplex heaters

Excellent service, good product, very reasonable price.

July 16, 2021
CEF - BUH logo

Reply from CEF - BUH

Thank you very much for your review Michael.

Best Regards
Adele Feller (Customer Services Manager)

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