CEF - BUX Reviews 20

TrustScore 4.5 out of 5

4.6

Staden Lane Business Park, Ashbourne Road, SK17 9RZ Buxton, GB


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Rated 5 out of 5 stars

After I made a mistake with my online order I visited the CEF Buxton branch to sort it out, a young fella called Dale assisted me with correcting it, I found him extremely helpful and can’t thank him... See more

Company replied

Rated 5 out of 5 stars

Looked all over for particular bulbs & then remembered that we use CEF at work, thought they were just for businesses! But went online, found what I needed straight away and they were delivered next d... See more

Company replied

Rated 5 out of 5 stars

The service was Excellent I called the Buxton branch late afternoon on Thursday but the item I wanted was out of stock. The member of staff advised me to order it on line which I did and the item wa... See more

Company replied

Rated 5 out of 5 stars

I received an excellent service from CEF Buxton today. I called with an enquiry about a household ventilation system and within half an hour, a member of staff called with detailed information about t... See more

Company replied


Company details

  1. Electrical Wholesaler
  2. Cable Company
  3. Electrical Appliance Wholesaler
  4. Lighting Wholesaler
  5. Screw Supplier
  6. Solar Energy Equipment Supplier

About CEF - BUX

Written by the company

We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.

CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.

CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.

Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.

Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.

In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.

Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.

By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.

Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories

CEF - Your local Electrical Experts

Written by the company

Over 390 Stores Nationwide
You'll be sure to find a CEF near you
Next Day Delivery
On all orders placed before 6pm
Free Delivery
Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
Reserve and Collect
Reserve your products online and collect them from your nearest store
Customer Service
Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm

Contact info

  • Staden Lane Business Park, Ashbourne Road, SK17 9RZ, Buxton, United Kingdom

  • 01298 70333

4.6

Excellent

TrustScore 4.5 out of 5

20 reviews

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Rated 5 out of 5 stars

On line order correction

After I made a mistake with my online order I visited the CEF Buxton branch to sort it out, a young fella called Dale assisted me with correcting it, I found him extremely helpful and can’t thank him enough, a real credit to your business,
Thanks Chris Gregory

January 16, 2026
CEF - BUX logo

Reply from CEF - BUX

Thank you very much for your review David.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Buxton

Great service

October 2, 2025
CEF - BUX logo

Reply from CEF - BUX

Thank you very much for your review.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Amazing service was Excellent I called the…

The service was Excellent I called the Buxton branch late afternoon on Thursday but the item I wanted was out of stock.
The member of staff advised me to order it on line which I did and the item was delivered at 8.30 on Friday the next morning.
What great advice and service in fact I was so impressed with the help from the staff in Buxton that I called to thank them

December 7, 2023
CEF - BUX logo

Reply from CEF - BUX

Thank you very much for your review and feedback Steve.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Excellent service …

I received an excellent service from CEF Buxton today. I called with an enquiry about a household ventilation system and within half an hour, a member of staff called with detailed information about the product and quoted a very competitive price.

July 28, 2023
Unprompted review
CEF - BUX logo

Reply from CEF - BUX

Thank you very much for your review and feedback Eric.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Brilliant service & great products and prices

Looked all over for particular bulbs & then remembered that we use CEF at work, thought they were just for businesses! But went online, found what I needed straight away and they were delivered next day, brilliant service great products and prices

March 15, 2023
CEF - BUX logo

Reply from CEF - BUX

Thank you very much for your review and feedback Mrs F. Saxon.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

CEF Buxton

CEF Buxton pulled out all the stops to supply an assortment of large cables at short notice on a Saturday morning. Branch manager was fantastic.

December 7, 2022
Unprompted review
CEF - BUX logo

Reply from CEF - BUX

Thank you very much for your review and feedback.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Emergency breakdown..

we had a machine break down on Friday morning and it was looking like it was going to be down till Monday. Charlie and the team at CEF went above and beyond the levels of customer service. by going out of their way and driving to collect the needed parts. ensuring the machine was up and running again by Friday evening. Thanks for going the extra mile.

October 7, 2022
Unprompted review
CEF - BUX logo

Reply from CEF - BUX

Thank you very much for your review and feedback Pete.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Outstanding service during weekend emergency

The Buxton branch truly went above and beyond for a critical plant where we urgently needed cable and fittings to rectify.
They pulled out all the stops and delivered all this to site as fast as was possible.

April 4, 2022
Unprompted review
CEF - BUX logo

Reply from CEF - BUX

Thank you very much for your review and feedback Matt.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Perfect service every time

I am a regular customer an account holder at CEF Buxton. The service is absolutely second to none and the staff are always willing to go miles out of their way to help. Be it sourcing obscure items for unusual jobs or simply finding the most competitive price on so that you can pass the savings on to your own customer's.
I have come to know all the staff well and feel I could call in for a brew and a chat and be equally as welcome as if I was going in to spend thousands of pounds.

Use this wholesalers with complete confidence.

February 17, 2022
Unprompted review
CEF - BUX logo

Reply from CEF - BUX

Thank you very much for your review and feedback Robert.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

5 stars from me

As a local 24/7 factory, we heavily rely on our local electrical wholesalers. Whether for a routine planned job or an emergency breakdown, the CEF Buxton team always go the extra mile to get us what we need, when we need it. The online stock checker tool is extremely useful and even if a spare is not in stock, they are often able to source one from another branch or HQ quickly. Makes me life a whole lot easier.

February 11, 2022
Unprompted review
CEF - BUX logo

Reply from CEF - BUX

Thank you very much for your review and feedback Andy Ellis.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Great team.

James, Charlie and George have always gone above and beyond to help out with whatever weird and wonderful part I've asked for. I couldn't recommend them and CEF highly enough.

February 9, 2022
Unprompted review
CEF - BUX logo

Reply from CEF - BUX

Thank you very much for your review and feedback Ashley Burgess, I will ensure this is passed over to the team.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

CEF Buxton

I’ve been dealing with CEF Buxton for many years. They always go that extra mile to help you get the job done. All the team are really friendly and polite when dealing with customers. I will continue using them well into the future.

February 9, 2022
Unprompted review
CEF - BUX logo

Reply from CEF - BUX

Thank you very much for your review and feedback, I will ensure this is passed over to the CEF Buxton Team.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

CEF Buxton

I've been dealing with CEF Buxton for coming up to 5 years now through James Delf & Charlie Willcox and they have always gone the extra mile for me, whether that be them taking special trips out to sites we are working at to deliver various materials at a drop of a hat... and still delivering the highest quality of service.
5+ Stars from me.
Tom - PCS

February 9, 2022
Unprompted review
CEF - BUX logo

Reply from CEF - BUX

Thank you very much for your review Tom Dexter.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Excellent service

Excellent service - ordered one afternoon, delivered the next. Competitive prices too. Recommended by our electrician - I can see why!

September 8, 2021
CEF - BUX logo

Reply from CEF - BUX

Thank you very much for your review and feedback Brian.

Best Regards
Adele Feller (Customer Services Manager)

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