My brother recommended a Milwaukee Twin Pack and sent me a link for CEF to order. Ordering was easy - no delivery charge in this case, and the product arrived within two days (when ordered on a Sunda... See more
Company replied
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See what reviewers are saying
All of the guys at this branch are helpful and want to be involved with our projects, they all respond in the right way to our requests and find out the answers for us if they don’t know themselves.... See more
Company replied
Possibly a review of the carrier DX, rather than CEF themselves. Delivery now 2 days late and responses, though polite and apologetic from CEF, are that they simply don't know. The provided trackin... See more
Company replied
Ordered online it was very straight forward process goods arrive next day ,Had to phone Our account holding branch as we haven’t ordered in a while to unblock our account ,Marc Suckling was straight o... See more
Company replied
Company details
- Electrical Wholesaler
- Cable Company
- Electrical Appliance Wholesaler
- Lighting Wholesaler
- Screw Supplier
- Solar Energy Equipment Supplier
About CEF - CAM
Written by the company
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
Written by the company
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
Contact info
Mercers Row, Newmarket Road, CB5 8HY, Cambridge, United Kingdom
- 01223 354206
4.6
Excellent
28 reviews
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My DeWalt tool box was a good price and…
My DeWalt tool box was a good price and delivered quickly as promissed.
April 12, 2026
Reply from CEF - CAM
Thank you very much for your review Stephan.
Best Regards
Adele Feller (Customer Services Manager)
Great service
Understood what my requirements were. The price was spot-on and the delivery the day after. Faultless customer service highly recommended.
February 4, 2026
Reply from CEF - CAM
Thank you very much for your review Martyn.
Best Regards
Adele Feller (Customer Services Manager)
Ordering and delivery was quick and easy.
My brother recommended a Milwaukee Twin Pack and sent me a link for CEF to order. Ordering was easy - no delivery charge in this case, and the product arrived within two days (when ordered on a Sunday)! I received a downloadable receipt which I was then able to use to register the tools and batteries, and also send to my accountant. The whole process was so quick and easy - no problems at all.
January 25, 2026
Reply from CEF - CAM
Thank you very much for your review and feedback Heather.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - CAM
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Very efficient
Very efficient, with prompt delivery. Plus a copy of their full catalogue.
May 10, 2025
Reply from CEF - CAM
Thank you very much for your review John.
Best Regards
Adele Feller (Customer Services Manager)
Perfect company 1st delivery driver…
Perfect company 1st delivery driver very poor did not even ring the doorbell 2bd driver spot on but not CEFS fault
April 11, 2025
Reply from CEF - CAM
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
Ordered online it was a very straight…
Ordered online it was very straight forward process goods arrive next day ,Had to phone Our account holding branch as we haven’t ordered in a while to unblock our account ,Marc Suckling was straight on it and had it sorted immediately we couldn’t ask for better service. Thank you !
April 4, 2025
Reply from CEF - CAM
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
Possibly a review of the carrier DX
Possibly a review of the carrier DX, rather than CEF themselves. Delivery now 2 days late and responses, though polite and apologetic from CEF, are that they simply don't know. The provided tracking information is also useless as it tells me that our package is in Cambridge and weighs 25kg! We're in Cumbria and the expected package should weigh less than 1kg.
A second package was subsequently sent out by CEF using DX again. Sadly this one also got lost by DX in transit. One week later CEF kindly made a 3rd and successful attempt, this time using FedEx and we received our package. Credit to CEF for tenacity! And credit for their fast response to solving problems.
February 20, 2025
Reply from CEF - CAM
Thank you for your review.
We apologise that on this occasion we have not provided you with an acceptable level of service.
Our customer services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
very helpful
February 18, 2025
Reply from CEF - CAM
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
very prompt and just what I wanted
January 15, 2025
Reply from CEF - CAM
Thank you very much for your review Ian.
Best Regards
Adele Feller (Customer Services Manager)
Polite and knowledgeable staff.
Needed to speak to someone regarding the product I needed. Was given the number of my local store. Staff member was very helpful, confirmed what I should order with stock reference number so that I could place my order online.
November 11, 2024
Reply from CEF - CAM
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
The Web site is intuitive and simple to…
The Web site is intuitive and simple to use and the staff at CEF Cambridge are great at customer service and very helpful.
October 15, 2024
Reply from CEF - CAM
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - CAM
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - CAM
Thank you very much for your review Mr Mahon.
Best Regards
Adele Feller (Customer Services Manager)
CEF Excellent company to order from
Excellent company to order from
Order arrived within two days which is really good considering I live in the Isle of Wight
Was well packaged
Would definitely order again from them
February 28, 2024
Reply from CEF - CAM
Thank you very much for your review and feedback Raymond.
Best Regards
Adele Feller (Customer Services Manager)
I ordered the shower unit and it was…
I ordered the shower unit and it was delivered next day
January 25, 2024
Reply from CEF - CAM
Thank you very much for your review Gordon.
Best Regards
Adele Feller (Customer Services Manager)
Ordering is fine but be good to have a…
Ordering is fine but be good to have a call to let me know it’s delivered to store
October 3, 2023
Reply from CEF - CAM
Thank you very much for your review and feedback Matthew.
Our customer services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
Fantastic customer service and very…
Fantastic customer service and very helpful staff.
Thank you very much for all your helps
LUTON branch
Ekrem
July 25, 2023
Reply from CEF - CAM
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
Excellent service.
June 10, 2023
Reply from CEF - CAM
Thank you very much for your review Andrew.
Best Regards
Adele Feller (Customer Services Manager)
Great service everything was ready for…
Great service everything was ready for collection at the correct time
April 13, 2023
Reply from CEF - CAM
Thank you very much for your review Julie.
Best Regards
Adele Feller (Customer Services Manager)
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