We ordered the product on Friday morning and whilst not in stock it arrived at 8.30 am Saturday on site ready to install. Our customer was extremely impressed.
Company replied
Unit B31, Barwell Business Park, Leatherhead Road, KT9 2NY Chessington, GB
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We ordered the product on Friday morning and whilst not in stock it arrived at 8.30 am Saturday on site ready to install. Our customer was extremely impressed.
Company replied
Goods as expected. Facility to have goods delivered to local store much appreciated. Shame email to say when goods at store never sent. Helpful staff
Company replied
Quick and easy to collect form a branch near our site
Company replied
Many thanks for a helpful advice and efficient service.
Company replied
Written by the company
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
Written by the company
Unit B31, Barwell Business Park, Leatherhead Road, KT9 2NY, Chessington, United Kingdom
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Quick and easy to collect form a branch near our site

Reply from CEF - CSS
Goods as expected. Facility to have goods delivered to local store much appreciated. Shame email to say when goods at store never sent.
Helpful staff

Reply from CEF - CSS
We ordered the product on Friday morning and whilst not in stock it arrived at 8.30 am Saturday on site ready to install.
Our customer was extremely impressed.

Reply from CEF - CSS
I had 2 issues. My total order came to around £300. One of the items was not available for collection so it was to be posted.
Issue 1: Even though my order was £300 i still got charged delivery! It should have been free delivery for orders over £50. I should have made them post all the heavy heavy cabling I bought and then it would have been free!
Issue 2: The external meter case I bought was blatantly used / return as cut outs and holes for incoming cables had already been made. I didn’t open the meter box packaging till the next day and it was too late to return as the meter company were on site to install the meter. I had to use the used one with the random cut outs on the top. Doesn’t look good at all.
Not impressed at all overall

Reply from CEF - CSS
Many thanks for a helpful advice and efficient service.

Reply from CEF - CSS
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