CEF - DGN Reviews 16

TrustScore 4.5 out of 5

4.5

Unit 4, Meynell Road, DL3 0QR Darlington, GB


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Rated 5 out of 5 stars

John, Paul and the team down in the Darlington Branch make ordering kit and getting technical assistance (when required) a breeze! Never an issue getting hold of them and always happy to help. 5* serv... See more

Company replied

Rated 5 out of 5 stars

Delivered to Darlington store when forecast. Product excellent value and exactly what I needed. The bonus was the free hot chocolate while we waited for preceding customers to be served!

Company replied

Rated 5 out of 5 stars

I ordered a new heat resistant light for above my log burner! It arrived the next day! Very good service!

Company replied

Rated 5 out of 5 stars

Excellent customer service, went above and beyond gave me advice to select correct cables and order other items needed to complete a job in a specific timescale.

Company replied


Company details

  1. Electrical Wholesaler
  2. Cable Company
  3. Electrical Appliance Wholesaler
  4. Lighting Wholesaler
  5. Screw Supplier
  6. Solar Energy Equipment Supplier

About CEF - DGN

Written by the company

We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.

CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.

CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.

Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.

Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.

In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.

Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.

By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.

Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories

CEF - Your local Electrical Experts

Written by the company

Over 390 Stores Nationwide
You'll be sure to find a CEF near you
Next Day Delivery
On all orders placed before 6pm
Free Delivery
Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
Reserve and Collect
Reserve your products online and collect them from your nearest store
Customer Service
Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm

Contact info

  • Unit 4, Meynell Road, DL3 0QR, Darlington, United Kingdom

  • 01325 356333

4.5

Excellent

TrustScore 4.5 out of 5

16 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

5 star service

Excellent customer service, went above and beyond gave me advice to select correct cables and order other items needed to complete a job in a specific timescale.

August 27, 2025
CEF - DGN logo

Reply from CEF - DGN

Thank you very much for your review.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Very good delivery service!

I ordered a new heat resistant light for above my log burner! It arrived the next day! Very good service!

April 11, 2024
CEF - DGN logo

Reply from CEF - DGN

Thank you very much for your review Hazel.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Exactly what was predicted

Delivered to Darlington store when forecast. Product excellent value and exactly what I needed. The bonus was the free hot chocolate while we waited for preceding customers to be served!

December 4, 2023
CEF - DGN logo

Reply from CEF - DGN

Thank you very much for your review and feedback Timothy.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

CEF Darlington 5*

John, Paul and the team down in the Darlington Branch make ordering kit and getting technical assistance (when required) a breeze! Never an issue getting hold of them and always happy to help. 5* service.

July 26, 2023
CEF - DGN logo

Reply from CEF - DGN

Thank you very much for your review and feedback Chris.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Good quality item

Good quality item, delivered promptly, and best price available, many thanks!

February 21, 2023
CEF - DGN logo

Reply from CEF - DGN

Thank you very much for your review and feedback.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

i would like to give a special mention…

i would like to give a special mention regarding all the staff at this branch for there excellent service they provide us even down to the delivery driver who attends to our needs very promptly
thanks again from paula barry office manager

March 4, 2022
CEF - DGN logo

Reply from CEF - DGN

Thank you very much for your review and feedback.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

have dealt with darlington branch for a…

have dealt with darlington branch for a number of years now also can i mention paul english who works there he has great product knowledge and is an asset to the company well done

February 28, 2022
Unprompted review
CEF - DGN logo

Reply from CEF - DGN

Thank you very much for your review and feedback Craig Wilson.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Courteous efficient service.

I was very impressed with the service from Jonathan Crosby in the Darlington Store on Friday 29/10/2021. Because of this I returned the following week to buy goods from the "Just the Job issue." I am also happy with the price of the goods.

November 5, 2021
Unprompted review
CEF - DGN logo

Reply from CEF - DGN

Thank you very much for your review and feedback Mrs Pauline Welsh.

Best Regards
Adele Feller (Customer Services Manager)

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