CEF - DVR Reviews 15

TrustScore 4.5 out of 5

4.4

Unit 3, Dover Trade Park, Honeywood Parkway, Whitfield, CT16 3PT Dover, GB


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See what reviewers are saying

Rated 4 out of 5 stars

Went to outlet and they didn't have in stock,told me to order online and get delivered to house

Company replied

Rated 5 out of 5 stars

Totally impressed with CEF! I’m usually pretty picky when it comes to shopping online, but CEF absolutely nailed it. If you’re on the fence about ordering from them, just go for it—you won't be disap... See more

Company replied

Rated 4 out of 5 stars

4 stars. There was no notification that the ordered item had been delivered to the local CEF station. In any other way, everything was perfect.

Company replied

Rated 5 out of 5 stars

I wanted to create a trading account for the organisation I work for to purchase workshop consumables - had no idea where to start in setting one up. When I reached out to the support team, I was cont... See more

Company replied


Company details

  1. Electrical Wholesaler
  2. Cable Company
  3. Electrical Appliance Wholesaler
  4. Lighting Wholesaler
  5. Screw Supplier
  6. Solar Energy Equipment Supplier

About CEF - DVR

Written by the company

We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.

CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.

CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.

Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.

Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.

In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.

Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.

By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.

Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories

CEF - Your local Electrical Experts

Written by the company

Over 390 Stores Nationwide
You'll be sure to find a CEF near you
Next Day Delivery
On all orders placed before 6pm
Free Delivery
Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
Reserve and Collect
Reserve your products online and collect them from your nearest store
Customer Service
Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm

Contact info

  • Unit 3, Dover Trade Park, Honeywood Parkway, Whitfield, CT16 3PT, Dover, United Kingdom

  • 01304 823738

4.4

Excellent

TrustScore 4.5 out of 5

15 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Totally impressed with CEF!

Totally impressed with CEF!
I’m usually pretty picky when it comes to shopping online, but CEF absolutely nailed it. If you’re on the fence about ordering from them, just go for it—you won't be disappointed.

July 4, 2025
CEF - DVR logo

Reply from CEF - DVR

Thank you very much for your review Andy.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Friendly and helpful staff

I wanted to create a trading account for the organisation I work for to purchase workshop consumables - had no idea where to start in setting one up. When I reached out to the support team, I was contacted by Arron who has very kindly guided and helped me throughout the process in setting this trading account up. He's been able to answer all my questions and directly guide me throughout the process. Thank you for all your help Arron ! :)

November 11, 2025
Unprompted review
CEF - DVR logo

Reply from CEF - DVR

Thank you very much for your review Charlotte.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Arm chair shopping

Excellent service, good product

August 6, 2025
CEF - DVR logo

Reply from CEF - DVR

Thank you very much for your review Andy.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

My account manager Mike Hull went above…

My account manager Mike Hull went above and beyond to supply me some new power tools at a great price. I only wanted a couple of bits but ended up with a great new set of tools, I didn't intend to come away with quite so much but couldn't be happier or more impressed with the quality of service and speed of delivery. Thank you CEF.

May 29, 2024
CEF - DVR logo

Reply from CEF - DVR

Thank you very much for your review and feedback Philip.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Enquired regarding PAT testing…

Enquired regarding PAT testing equipment, passed onto guy who was very knowledgeable, advice, offer of face to face training, was brilliant, I bought an Ethos Pat tester and certainly will be back for more products and advice.

July 10, 2023
CEF - DVR logo

Reply from CEF - DVR

Thank you very much for your review and feedback Mr Jevons.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

The team are always welcoming

The team are always welcoming - considering that I am a small local business. Also helpful.

November 5, 2022
CEF - DVR logo

Reply from CEF - DVR

Thank you very much for your review Colin.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Dover Branch…..

I’d like to thank Nick the Branch Manager of Dover Store who has gone above and beyond again to dig one of your suppliers out of a hole after nearly letting me down with my order which is for a charity event and without this product the event would of collapsed.
Nick took upon himself to go out of his way and go to the supplies which is 3Hrs away from branch, battle with traffic and then return to personally deliver my item to make sure it got back safely and on time

June 22, 2022
Unprompted review
CEF - DVR logo

Reply from CEF - DVR

Thank you very much for your review and comments Karl.

I will ensure this is passed over.

Best Regards
Adele Feller (Customer Services Manager)

Rated 4 out of 5 stars

4 stars

4 stars. There was no notification that the ordered item had been delivered to the local CEF station. In any other way, everything was perfect.

February 22, 2022
CEF - DVR logo

Reply from CEF - DVR

Thank you very much for your review and feedback Victor.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Dover branch

Dover branch - I use this branch for approximately 90% of my daily materials and my experiences have always been very positive and productive. The staff at this branch Nick, Trevor, Luke, Sam and Barry are always very welcoming and provide a great report and professional experience over the 6yrs I’ve been frequenting this branch, they are a credit to the company and I would always recommend anyone in the area to go and see these guys for any electrical needs as all are very knowledgeable and great to deal with.

November 22, 2021
Unprompted review
CEF - DVR logo

Reply from CEF - DVR

Thank you very much for your review and feedback Sam Hadfield.

Best Regards
Adele Feller (Customer Services Manager)

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