CEF - EDW Reviews 14

TrustScore 4.5 out of 5

4.4

Bankhead Crossway South, Sighthill Industrial Estate, EH11 4EP Edinburgh, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Supplied a small but vital section of wiring over the counter….. all installed and working great… many thanks

Company replied

Rated 5 out of 5 stars

Delivered to local branch quickly. Then good service from the Bankhead Edinburgh team.

Company replied


Company details

  1. Electrical Wholesaler
  2. Cable Company
  3. Electrical Appliance Wholesaler
  4. Lighting Wholesaler
  5. Screw Supplier
  6. Solar Energy Equipment Supplier

About CEF - EDW

Written by the company

We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.

CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.

CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.

Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.

Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.

In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.

Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.

By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.

Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories

CEF - Your local Electrical Experts

Written by the company

Over 390 Stores Nationwide
You'll be sure to find a CEF near you
Next Day Delivery
On all orders placed before 6pm
Free Delivery
Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
Reserve and Collect
Reserve your products online and collect them from your nearest store
Customer Service
Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm

Contact info

  • Bankhead Crossway South, Sighthill Industrial Estate, EH11 4EP, Edinburgh, United Kingdom

  • 0131 442 4448

4.4

Excellent

TrustScore 4.5 out of 5

14 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Excellent service

August 6, 2025
CEF - EDW logo

Reply from CEF - EDW

Thank you very much for your review Ranald.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Good Service

Delivered to local branch quickly. Then good service from the Bankhead Edinburgh team.

June 20, 2025
CEF - EDW logo

Reply from CEF - EDW

Thank you very much for your review.

Best Regards
Adele Feller (Customer Services Manager)

Rated 2 out of 5 stars

Wrong cable delivered

Wrong cable delivered, wrong label on the drum as well.

No contact after i emailed to let them know.

Not heard a thing

May 17, 2024
CEF - EDW logo

Reply from CEF - EDW

Thank you for your review and feedback Matt.

We apologise that on this occasion we have not provided you with an acceptable level of service.

Our customer services team will be in contact with you.

Best Regards
Adele Feller (Customer Services Manager)

Rated 1 out of 5 stars

branch is an absolute mess

branch is an absolute mess, states they have 20 things in stock online yet theres nothing on the shelves. lewis, willy and tom are outstanding but theres always one member of the team thats lets it down. "assistant manager" has THE worst attitude going and they way he treats/speaks to people is absolutely disgusting. ask one simple question and he looks at you as if you're stupid. treats his staff like they belong on the bottom of his shoe and he calls his staff members horrible names which i wont repeat on here! every other CEF is brilliant with friendly and helpful staff! i would avoid CEF sighthill unless you want to be treated like your an idiot!

December 4, 2023
Unprompted review
CEF - EDW logo

Reply from CEF - EDW

Thank you for your review and feedback Amanda.

We are extremely sorry that on this occasion we have not provided you with an acceptable level of service, please accept our sincere apologies.

I would like to get this looked into but I am afraid no contact details are provided against this review. Please could you e-mail customerservices@cef.co.uk with your contact details and that this is in reference to a Trustpilot review and one of our team will contact you by return to discuss this issue.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Great service

Great service, friendly staff. Always pleasure doing business

December 6, 2023
CEF - EDW logo

Reply from CEF - EDW

Thank you very much for your review Marius.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Fast delivery

Fast delivery, easy to order and quality product.

June 24, 2023
CEF - EDW logo

Reply from CEF - EDW

Thank you very much for your review Jim.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Fast and efficient service

Fast and efficient service, friendly helpful staff

August 15, 2022
CEF - EDW logo

Reply from CEF - EDW

Thank you very much for your review David.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Great to be able to order from such a vast stock.

Great to be able to order from such a vast amount of stock and delivery was seamless. Your Staff are always willing to assist and advise. Thank you

March 28, 2022
CEF - EDW logo

Reply from CEF - EDW

Thank you very much for your review and feedback Mr David Jones.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Helpful staff on phone

Helpful staff on phone advised me which model of fan I needed to replace existing one.

Item delivered as requested.

Fan now fitted and working.

June 17, 2021
CEF - EDW logo

Reply from CEF - EDW

Thank you very much for your review and feedback Barbara.

Best Regards
Adele Feller (Customer Services Manager)

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