Fantastic service. Dealt with Lewis Rickard. Very polite and knowledgeable and goes above and beyond. Great customer service skills. He's always very efficent and he's the reason I am a returning cust... See more
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Great customer service even in times whenwe, the customer need parts in an emergency. Thank you all, especially Chris & Adam at Faversham Branch
Company replied
Brilliant service at shop, online, and delivery. Well done to all involved. 😎
Company replied
Prompt service and delivery
Company replied
Company details
- Electrical Wholesaler
- Cable Company
- Electrical Appliance Wholesaler
- Lighting Wholesaler
- Screw Supplier
- Solar Energy Equipment Supplier
About CEF - FAV
Written by the company
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
Written by the company
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
Contact info
Unit 11, Upper Brents Industrial Estate, ME13 7DL, Faversham, United Kingdom
- 01795 538855
4.5
Excellent
15 reviews
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Extremely helpful & knowledgeable staff
December 10, 2025
Reply from CEF - FAV
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager
Great customer service even in times…
Great customer service even in times whenwe, the customer need parts in an emergency.
Thank you all, especially Chris & Adam at Faversham Branch
September 4, 2025
Reply from CEF - FAV
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Great products and excellent support…
Great products and excellent support for our business
October 8, 2024
Reply from CEF - FAV
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - FAV
Thank you very much for your review Richard.
Best Regards
Adele Feller (Customer Services Manager)
Brilliant service at shop in Faversham
Brilliant service at shop, online, and delivery. Well done to all involved. 😎
April 15, 2024
Reply from CEF - FAV
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Prompt service and delivery
February 7, 2023
Reply from CEF - FAV
Thank you very much for your review Emma.
Best Regards
Adele Feller (Customer Services Manager)
Fantastic service
Fantastic service. Dealt with Lewis Rickard. Very polite and knowledgeable and goes above and beyond. Great customer service skills. He's always very efficent and he's the reason I am a returning customer.
January 2, 2023
Unprompted review
Reply from CEF - FAV
Thank you very much for your review and feedback Dave.
Best Regards
Adele Feller (Customer Services Manager)
Fast friendly service
January 5, 2023
Reply from CEF - FAV
Thank you very much for your review Mr Feakins.
Best Regards
Adele Feller (Customer Services Manager)
Efficient!
Firstly I used the online chat to locate an item which was quick and efficient.
I then contacted the Faversham store to arrange getting something couriered to me. Roy Lawrence was extremely helpful and got back to me really quickly. As long as UPS do their bit I will have my item tomorrow.
Thank you to the Faversham store for being so efficient.
November 30, 2022
Unprompted review
Reply from CEF - FAV
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
Great Setvice
Easy to order, arrived next day. Received a call from branch when order had arrived. Excellent Service
November 1, 2022
Reply from CEF - FAV
Thank you very much for your review George.
Best Regards
Adele Feller (Customer Services Manager)
Excellent service as usual
Excellent service as usual from Chris, Roy and Danny. Great product knowledge and most items are on the shelf. Would highly recommend.
November 24, 2021
Reply from CEF - FAV
Thank you very much for your review and feedback Jon Adkins.
Best Regards
Adele Feller (Customer Services Manager)
Danny and the guys at the local branch…
Danny and the guys at the local branch are always around to help often going the extra mile when needed
October 14, 2021
Reply from CEF - FAV
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
CEF - Faversham
Excellent service - a good team of staff at this branch, nothing is ever a problem, very helpful.
July 15, 2021
Reply from CEF - FAV
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
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