CEF - GAG Reviews 9

TrustScore 4.5 out of 5

4.3

Unit 7, 429 Meadway, Garretts Green, B33 0DZ Birmingham, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Well people are always to moan when there’s a complaint , on this occasion it’s a massive pat on the back to Chris and his team at CEF Garrets Green . These people defo go the extra mile where it come... See more

Company replied

Rated 5 out of 5 stars

Went into the Kitts Green branch to enquire about a fridge light we was struggling to find. Staff always willing to help and assist. Advised to order off their website and was given the code. 2 day... See more

Company replied

Rated 5 out of 5 stars

Collect my materials regularly from here after ordering via app. Great process and great team at this branch friendly and great help always

Company replied


Company details

  1. Electrical Wholesaler
  2. Cable Company
  3. Electrical Appliance Wholesaler
  4. Lighting Wholesaler
  5. Screw Supplier
  6. Solar Energy Equipment Supplier

About CEF - GAG

Written by the company

We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.

CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.

CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.

Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.

Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.

In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.

Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.

By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.

Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories

CEF - Your local Electrical Experts

Written by the company

Over 390 Stores Nationwide
You'll be sure to find a CEF near you
Next Day Delivery
On all orders placed before 6pm
Free Delivery
Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
Reserve and Collect
Reserve your products online and collect them from your nearest store
Customer Service
Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm

Contact info

  • Unit 7, 429 Meadway, Garretts Green, B33 0DZ, Birmingham, United Kingdom

  • 0121 785 3950

4.3

Excellent

TrustScore 4.5 out of 5

9 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super service

Super service, staff pull out all the stops to accommodate our needs. Quick and reliable

October 22, 2025
CEF - GAG logo

Reply from CEF - GAG

Thank you very much for your review.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

A massive pat on your backs …..

Well people are always to moan when there’s a complaint , on this occasion it’s a massive pat on the back to Chris and his team at CEF Garrets Green . These people defo go the extra mile where it comes to customer care . My experiences over the last year and before need recognition many thanks lads .Wingfield Installations ltd.

January 2, 2025
Unprompted review
CEF - GAG logo

Reply from CEF - GAG

Thank you very much for your review and feedback Neil.

Best Regards
Adele Feller (Customer Services Manager

Rated 5 out of 5 stars

Kitts Green Birmingham and website

Went into the Kitts Green branch to enquire about a fridge light we was struggling to find. Staff always willing to help and assist. Advised to order off their website and was given the code. 2 days later as said the light 💡 arrived. Staff very friendly and polite.

December 3, 2024
CEF - GAG logo

Reply from CEF - GAG

Thank you very much for your review and feedback Mrs Thomas.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Efficient website

Efficient website
Great staff at Garretts Green

November 11, 2024
CEF - GAG logo

Reply from CEF - GAG

Thank you very much for your review.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Great branch

Collect my materials regularly from here after ordering via app. Great process and great team at this branch friendly and great help always

September 15, 2023
CEF - GAG logo

Reply from CEF - GAG

Thank you very much for your review and feedback Ashley.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Our Branch at Garrets Green is a great…

Our Branch at Garrets Green is a great local branch, they are all great guys and have a good knowledge of the products they stock. There are also great to help out on larger projects aswell. I am very happy with and greatful of the service they provide us on a daily basis.

May 16, 2022
CEF - GAG logo

Reply from CEF - GAG

Thank you very much for your review and feedback.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Great branch

Great branch
Always look after you on price and they don’t shy away from a problem.
Would recommend the boys from this ranch to help you out.

February 9, 2022
CEF - GAG logo

Reply from CEF - GAG

Thank you very much for your review and feedback Stephen Wood.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Best branch by far

Best branch by far, always helpfull and go out of their way to help me many of times

June 15, 2021
CEF - GAG logo

Reply from CEF - GAG

Thank you very much for your review Eddie.

Best Regards
Adele Feller (Customer Services Manager)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look