CEF - GIL Reviews 8

TrustScore 4 out of 5

3.8

Gillingham Business Park Unit 14 & 15, Crusader Close, ME8 0PR Gillingham, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Great service, friendly and helpful advice. Store was well stocked, tidy and good selection of tools on display.

Company replied

Rated 5 out of 5 stars

Helpful supplying materials within a reasonable timescale and also dealing with refunds do to wrong materials ordered by myself

Company replied


Company details

  1. Electrical Wholesaler
  2. Cable Company
  3. Electrical Appliance Wholesaler
  4. Lighting Wholesaler
  5. Screw Supplier
  6. Solar Energy Equipment Supplier

About CEF - GIL

Written by the company

We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.

CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.

CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.

Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.

Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.

In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.

Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.

By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.

Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories

CEF - Your local Electrical Experts

Written by the company

Over 390 Stores Nationwide
You'll be sure to find a CEF near you
Next Day Delivery
On all orders placed before 6pm
Free Delivery
Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
Reserve and Collect
Reserve your products online and collect them from your nearest store
Customer Service
Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm

Contact info

  • Gillingham Business Park Unit 14 & 15, Crusader Close, ME8 0PR, Gillingham, United Kingdom

  • 01634 377788

3.8

Great

TrustScore 4 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Great service

Great service, friendly and helpful advice. Store was well stocked, tidy and good selection of tools on display.

December 1, 2025
CEF - GIL logo

Reply from CEF - GIL

Thank you very much for your review.

Best Regards
Adele Feller (Customer Services Manager)

Rated 1 out of 5 stars

Failed Addvent Bathroom Extractor Fan

I purchased the Addvent bathroom fan extractor model AXX100TH from CEF which was not cheap. Setting the RH value was annoying as I set it to a normal 70% and it just kept running and running and this whilst the the property was vacant. So no real moisture in the air other than it was summer, the air was warmer and so held more moisture. I took my Hygrometer to the property and the RH was 64%, yet the fan would continue on & on and on when set at 70%. After quite a while I found that the fan had to be set at 85% before it switched off at a room RH of 64%. As a landlord used to dealing with mold in my properties it is concerning to not be able to rely on an expensive extractor fans accuracy. Needless to say I will never purchase an Addvent extractor again. Why would CEF sell these???

July 25, 2025
Unprompted review
CEF - GIL logo

Reply from CEF - GIL

Thank you for your review and feedback John.

I am afraid no contact details are provided against this review so we are unable to get in contact with you by phone or email, please could you e-mail customerservices@cef.co.uk with your contact details and that this is in reference to a Trustpilot review and one of our team will contact you by return to discuss this issue.

Best Regards
Adele Feller (Customer Services Manager)

Rated 3 out of 5 stars

Shouldn’t be charged delivery when it’s…

Shouldn’t be charged delivery when it’s not in stock at the branch.

September 19, 2024
CEF - GIL logo

Reply from CEF - GIL

Thank you very much for your review and feedback Robert.

Our customer services team will be in contact with you.

Best Regards
Adele Feller (Customer Services Manager

Rated 5 out of 5 stars

good supplier and team

Helpful supplying materials within a reasonable timescale and also dealing with refunds do to wrong materials ordered by myself

August 28, 2024
CEF - GIL logo

Reply from CEF - GIL

Thank you very much for your review.

Best Regards
Adele Feller (Customer Services Manager)

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