CEF - INV Reviews 22

TrustScore 4.5 out of 5

4.3

5 Seafield Road, Longman East, IV1 1SG Inverness, GB


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Rated 5 out of 5 stars

I needed 95m of large diameter armoured cable for my self build electricity connection and the guys at CEF Inverness were very helpful in making sure I ordered the correct cable and at the best price.... See more

Company replied

Rated 5 out of 5 stars

Hi absolutely delighted with my purchase, led bathroom ceiling light, it arrived very quickly and well packaged . Would definitely buy from c e f again. Thank you.

Company replied

Rated 5 out of 5 stars

The ordering system and delivery was flawless. I even received confirmation from the store when my delivery was ready. Excellent service.

Company replied

Rated 2 out of 5 stars

Why m i not listed as a Business when i enter your branches in Inverness, Aberdeen, Elgin

Company replied


Company details

  1. Electrical Wholesaler
  2. Cable Company
  3. Electrical Appliance Wholesaler
  4. Lighting Wholesaler
  5. Screw Supplier
  6. Solar Energy Equipment Supplier

About CEF - INV

Written by the company

We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.

CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.

CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.

Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.

Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.

In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.

Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.

By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.

Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories

CEF - Your local Electrical Experts

Written by the company

Over 390 Stores Nationwide
You'll be sure to find a CEF near you
Next Day Delivery
On all orders placed before 6pm
Free Delivery
Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
Reserve and Collect
Reserve your products online and collect them from your nearest store
Customer Service
Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm

Contact info

  • 5 Seafield Road, Longman East, IV1 1SG, Inverness, United Kingdom

  • 01463 238922

4.3

Excellent

TrustScore 4.5 out of 5

22 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Great service

Phoned and got immediate help with product I required. Polite professional great price and delivery thank you

June 9, 2025
CEF - INV logo

Reply from CEF - INV

Thank you very much for your review John.

Best Regards
Adele Feller (Customer Services Manager)

Rated 1 out of 5 stars

Slow delivery

Very slow delivery time for such a small item, wouldn't use them again

March 27, 2025
CEF - INV logo

Reply from CEF - INV

Thank you for your review and feedback Alistair.

We apologise that on this occasion we have not provided you with an acceptable level of service.

Our customer services team will be in contact with you.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Helpful staff

Staff in the shop were very helpful and gave us good advice.
The delivery came to store the next day once we had ordered on line and was there for us to collect.
Very efficient.

August 7, 2024
CEF - INV logo

Reply from CEF - INV

Thank you very much for your review and feedback Sarah.
Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Excellent Friendly Service

Excellent Friendly Service. They go that extra mile for you. A pleasure to deal with.

July 31, 2024
CEF - INV logo

Reply from CEF - INV

Thank you very much for your review Roddy.
Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Hi absolutely delighted with my…

Hi absolutely delighted with my purchase, led bathroom ceiling light, it arrived very quickly and well packaged . Would definitely buy from c e f again. Thank you.

December 26, 2023
CEF - INV logo

Reply from CEF - INV

Thank you very much for your review and feedback Thomas.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Good advice, good price and quick delivery

I needed 95m of large diameter armoured cable for my self build electricity connection and the guys at CEF Inverness were very helpful in making sure I ordered the correct cable and at the best price. Delivery to the Isles was quick and hassle free and the delivery driver left the cable reel exactly where I needed it.

July 6, 2023
CEF - INV logo

Reply from CEF - INV

Thank you very much for your review and feedback Mr Airnes.

Best Regards
Adele Feller (Customer Services Manager)

Rated 2 out of 5 stars

Why m i not listed as a Business when i…

Why m i not listed as a Business when i enter your branches in Inverness, Aberdeen, Elgin

May 15, 2023
CEF - INV logo

Reply from CEF - INV

Thank you very much for your review Mike.

Our customer services team will be in contact with you.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

CEF Inverness

I've been dealing with CEF Inverness for 10 years, great service throughout, knowledgeable friendly staff - anything not in stock normally very quick turnaround and delivery. Recommended.

March 1, 2023
CEF - INV logo

Reply from CEF - INV

Thank you very much for your review and feedback Andy.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Easy to order and to collect.

Easy to order once you separate stock differences for collection or for delivery. The collected part of the order was completed efficiently and in a very friendly manner.
Still awaiting delivery as not arranged till later this week. A very good service.

May 23, 2022
CEF - INV logo

Reply from CEF - INV

Thank you very much for your review and feedback Ivan.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Would recommend

After comparing prices at various stores, I ordered a new shower online on Saturday to be delivered to my local CEF store in Inverness for me to collect. Calvin at the store, phoned me on Tuesday to say it was ready for collection. The depot staff were friendly and efficient.

March 12, 2022
CEF - INV logo

Reply from CEF - INV

Thank you very much for your review and feedback James.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Great people.

Excellent service and top quality elictrical parts at a very competitive price. Great people, will be my first choice for electrical goods.

December 29, 2021
CEF - INV logo

Reply from CEF - INV

Thank you very much for your review Mr Rodney Macleod.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Used CEF for nearly 30 years

Used CEF for nearly 30 years, good website, does as it says on tin, recommended

December 13, 2021
CEF - INV logo

Reply from CEF - INV

Thank you very much for your review Matt.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Items ordered were delivered

Items ordered were delivered, good service.
Well done
Thanks

November 17, 2021
CEF - INV logo

Reply from CEF - INV

Thank you very much for your review Brian Harvey.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

I ordered a new water heater online…

I ordered a new water heater online last Monday, got a call from the Inverness store on Wednesday to say it had arrived. My wife collected it on Thursday, the guys in Inverness even offered to carry it out to the car for her.
Happy customer.

August 10, 2021
CEF - INV logo

Reply from CEF - INV

Thank you very much for your review and feedback Ross.

Best Regards
Adele Feller (Customer Services Manager)

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