CEF - KEN Reviews 8

TrustScore 4.5 out of 5

4.3

Dockray Hall Mill, Burneside Road, LA9 4RU Kendal, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I couldn’t buy the product in store but the helpful sales chap said I could order on line & it would be delivered the next day …. and it was! Many thanks, super easy.

Company replied

Rated 5 out of 5 stars

CEF beat the other suppliers on price,and it arrived at my local branch the next day,excellent!

Company replied


Company details

  1. Electrical Wholesaler
  2. Cable Company
  3. Electrical Appliance Wholesaler
  4. Lighting Wholesaler
  5. Screw Supplier
  6. Solar Energy Equipment Supplier

About CEF - KEN

Written by the company

We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.

CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.

CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.

Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.

Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.

In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.

Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.

By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.

Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories

CEF - Your local Electrical Experts

Written by the company

Over 390 Stores Nationwide
You'll be sure to find a CEF near you
Next Day Delivery
On all orders placed before 6pm
Free Delivery
Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
Reserve and Collect
Reserve your products online and collect them from your nearest store
Customer Service
Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm

Contact info

  • Dockray Hall Mill, Burneside Road, LA9 4RU, Kendal, United Kingdom

  • 01539 733660

4.3

Excellent

TrustScore 4.5 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Craig Campbell

Craig Campbell

Great accounts manager 👏

June 16, 2025
CEF - KEN logo

Reply from CEF - KEN

Thank you very much for your review.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

great price on Milwaukee tool

CEF beat the other suppliers on price,and it arrived at my local branch the next day,excellent!

November 22, 2023
CEF - KEN logo

Reply from CEF - KEN

Thank you very much for your review.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Helpful sales guy

I couldn’t buy the product in store but the helpful sales chap said I could order on line & it would be delivered the next day …. and it was! Many thanks, super easy.

November 16, 2022
CEF - KEN logo

Reply from CEF - KEN

Thank you very much for your review Charlotte.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

All good.

All good.
Helpful and prompt.

November 10, 2022
CEF - KEN logo

Reply from CEF - KEN

Thank you very much for your review.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Good products and service.

Good products and service. Staff at the Kendal store are helpful and know what they are talking about. The website is easy to use and I can always find the products I need.

June 6, 2022
CEF - KEN logo

Reply from CEF - KEN

Thank you very much for your review and feedback.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

City Electrical Factors stock the right materials

City Electrical Factors stock the right materials and their branch staff work very hard to satisfy their customers' needs.
CEF definitely work hard to have a wide range of suitable parts on their shelves, so that you will leave their branch adequately prepared to do the job you are going-to.
The branch network has systems in place to source anything that is out-of-stock and get it to you ASAP.
You might get better discounted prices elsewhere; but, you will not get better service, a greater range of products off-the-shelf, or branch staff that will respond more readily to find the product that no other electrical supplier is prepared-to-believe actually exists.

September 4, 2021
CEF - KEN logo

Reply from CEF - KEN

Thank you very much for your review and feedback.

Best Regards
Adele Feller (Customer Services Manager)

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