Easy to find product online, easy to order. Collection within a couple of days. Competitive price.
Company replied
Linnell Way, Telford Way Industrial Estate, NN16 8PS Kettering, GB
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Easy to find product online, easy to order. Collection within a couple of days. Competitive price.
Company replied
Placed order for Friday delivery to local branch. Not contacted so called in late afternoon, not arrived. Called Saturday morning and still nothing. Called in to branch Monday morning and items there.... See more
Company replied
Experience was great - shop in Kettering knew their stuff. Was able to order items and get free delivery. Electrician came today and fitted. well happy with the service was local, Help was given at... See more
Company replied
I’ve been using this branch of CEF for some time and have to say they’re flawless. All the way from the counter such as Luke and Ben, all the way to back office such as Mark and Darren. All top tier s... See more
Company replied
Written by the company
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
Written by the company
Linnell Way, Telford Way Industrial Estate, NN16 8PS, Kettering, United Kingdom
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Easy to find product online, easy to order. Collection within a couple of days. Competitive price.

Reply from CEF - KET
Great value adds, CEF live (tech talks etc), good pricing, easy to get on with staff & no funny business!

Reply from CEF - KET
I’ve been using this branch of CEF for some time and have to say they’re flawless. All the way from the counter such as Luke and Ben, all the way to back office such as Mark and Darren. All top tier staff and always make sure my needs are catered too as a self employed spark. Mike is always on hand via text even outside of hours for my queries too which is always super helpful.

Reply from CEF - KET
Just called into the Kettering branch and purchased some goods served by Luke. Nice mannered man who was straight on it. I had the use of the free coffee and dart board. Tidy shop and a very clean van sitting outside being washed by a friendly member of staff.

Reply from CEF - KET
Placed order for Friday delivery to local branch. Not contacted so called in late afternoon, not arrived. Called Saturday morning and still nothing. Called in to branch Monday morning and items there. Believe had been all weekend. Disappointed as delayed work. Also, suprised to pay delivery from Hub to branch. Next time will have delivered to home address

Reply from CEF - KET
Experience was great - shop in Kettering knew their stuff. Was able to order items and get free delivery. Electrician came today and fitted. well happy with the service was local, Help was given at the shop, delivery was good and now parts are in - thank goodness we were waiting for heating thermostat. Will use again. Many thanks Kettering staff.

Reply from CEF - KET
Very helpful and friendly staff.
A joy to deal with.

Reply from CEF - KET
CEF quality products at the right price. Shame the same can’t be said about the courier they use Tufnell poor service let’s down a good supplier.

Reply from CEF - KET
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