Great website, competitive offers and both online and shop staff brilliant, when deliveries made for collection at local store... convenient, welcoming and helpful, that's CEF!
Company replied
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See what reviewers are saying
Staff helps in delivering my request with no problems, very helpful and polite
Company replied
Very easy to set up an account and the prices and services are the best
Company replied
I had to chase to ascertain if my goods were ready for collection. Apparently they had been delivered several days earlier but CEF did not bother telling me, neither could I track the parcel. When I... See more
Company replied
Company details
- Electrical Wholesaler
- Cable Company
- Electrical Appliance Wholesaler
- Lighting Wholesaler
- Screw Supplier
- Solar Energy Equipment Supplier
About CEF - KNO
Written by the company
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
Written by the company
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
Contact info
Unit 24, Castle Road, B30 3HZ, Birmingham, United Kingdom
- 0121 459 1676
4.3
Excellent
10 reviews
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Great website
Great website, competitive offers and both online and shop staff brilliant, when deliveries made for collection at local store... convenient, welcoming and helpful, that's CEF!
February 20, 2026
Reply from CEF - KNO
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Great service
May 13, 2025
Reply from CEF - KNO
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - KNO
Thank you very much for your review Trevor.
Best Regards
Adele Feller (Customer Services Manager)
well happy 😊
Very easy to set up an account and the prices and services are the best
October 16, 2024
Reply from CEF - KNO
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Staff helps in delivering my request…
Staff helps in delivering my request with no problems, very helpful and polite
August 5, 2024
Reply from CEF - KNO
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Very helpful guys at King's Norton …
Vert helpful guys at King's Norton branch well pleased thanks guys
December 8, 2023
Reply from CEF - KNO
Thank you very much for your review and feedback Garry.
Best Regards
Adele Feller (Customer Services Manager)
I had to chase to ascertain if my goods…poor communications
I had to chase to ascertain if my goods were ready for collection. Apparently they had been delivered several days earlier but CEF did not bother telling me, neither could I track the parcel.
When I went to the branch the sales assistant could not find the parcel, he thought I made a mistake and I showed him email advising goods were ready for collection. Eventually he found the parcel. Not happy with service.
January 12, 2022
Reply from CEF - KNO
Thank you for your review and feedback Dr Gill.
We are extremely sorry that on this occasion we have not provided you with an acceptable level of service, please accept our sincere apologies.
A member of the CEF team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
Arrived on time🙂
Arrived on time, part fitted as described, job done…. How refreshing!! 🙂
November 23, 2021
Reply from CEF - KNO
Thank you very much for your review Darron.
Best Regards
Adele Feller (Customer Services Manager)
Good website easy ordering
July 25, 2021
Reply from CEF - KNO
Thank you very much for your review James.
Best Regards
Adele Feller (Customer Services Manager)
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