CEF - MID Reviews 15

TrustScore 4 out of 5

4.0

Unit 9, Central Industrial Estate, Oldham Road, M24 1QZ Middleton, GB


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Rated 3 out of 5 stars

Web order service, not very good at all when it comes to delivery via third party. Local branch support, very good and considerate of client's requirements.

Company replied

Rated 5 out of 5 stars

Faultless transaction very helpful counter staff a pleasure to do business with. Thanks

Company replied

Rated 5 out of 5 stars

Searched site for domestic socket and switches we wanted. Put in filters which cut down on time taken deciding. Ordered on-line and 3 days later they were available for us to pick up at the local stor... See more

Company replied


Company details

  1. Electrical Wholesaler
  2. Cable Company
  3. Electrical Appliance Wholesaler
  4. Lighting Wholesaler
  5. Screw Supplier
  6. Solar Energy Equipment Supplier

About CEF - MID

Written by the company

We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.

CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.

CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.

Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.

Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.

In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.

Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.

By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.

Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories

CEF - Your local Electrical Experts

Written by the company

Over 390 Stores Nationwide
You'll be sure to find a CEF near you
Next Day Delivery
On all orders placed before 6pm
Free Delivery
Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
Reserve and Collect
Reserve your products online and collect them from your nearest store
Customer Service
Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm

Contact info

  • Unit 9, Central Industrial Estate, Oldham Road, M24 1QZ, Middleton, United Kingdom

  • 0161 643 6300

4.0

Great

TrustScore 4 out of 5

15 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 3 out of 5 stars

Web order service/local branch

Web order service, not very good at all when it comes to delivery via third party.
Local branch support, very good and considerate of client's requirements.

October 31, 2025
CEF - MID logo

Reply from CEF - MID

Thank you very much for your review and feedback.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

brilliant service

Dave and Ben are a credit to the business
brilliant service as always

December 5, 2024
CEF - MID logo

Reply from CEF - MID

Thank you very much for your review and feedback Darren.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Lewis 5 star guy

Great service from the team here

October 16, 2024
CEF - MID logo

Reply from CEF - MID

Thank you very much for your review Colin.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Faultless transaction very helpful…

Faultless transaction very helpful counter staff a pleasure to do business with.
Thanks

November 1, 2023
CEF - MID logo

Reply from CEF - MID

Thank you very much for your review George.

Best Regards
Adele Feller (Customer Services Manager)

Rated 1 out of 5 stars

No delivery made,

I ordered an item, then DHL driver said item was refused when he did not even attend as I have CCTV. Called CEF they told me next day delivery has been arranged and even after two days nothing arrived as I write.

October 18, 2022
CEF - MID logo

Reply from CEF - MID

Thank you for your review and feedback Mr Nunurai.

We are extremely sorry that on this occasion we have not provided you with an acceptable level of service, please accept our sincere apologies.

Our customer services team will be in contact with you.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

service

Quick service

May 23, 2022
CEF - MID logo

Reply from CEF - MID

Thank you very much for your review Elizabeth.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

You quickly get what you asked for

Searched site for domestic socket and switches we wanted. Put in filters which cut down on time taken deciding. Ordered on-line and 3 days later they were available for us to pick up at the local store. Staff are always friendly and give good advice when you have a query. Can't ask for a better service.

March 20, 2022
CEF - MID logo

Reply from CEF - MID

Thank you very much for your review and feedback.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

All was excellent simple to order…

All was excellent simple to order online and the 2 men that brought it were lovely, thank you!

February 1, 2022
Unprompted review
CEF - MID logo

Reply from CEF - MID

Thank you very much for your review and feedback Mildred.

Best Regards
Adele Feller (Customer Services Manager

Rated 5 out of 5 stars

Order eady to place and delivered…

Order eady to place and delivered efgiciently and on time to the required depot.

January 17, 2022
CEF - MID logo

Reply from CEF - MID

Thank you very much for your review and feedback Brian.

Best Regards
Adele Feller (Customer Services Manager)

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