Web order service, not very good at all when it comes to delivery via third party. Local branch support, very good and considerate of client's requirements.
Company replied
Unit 9, Central Industrial Estate, Oldham Road, M24 1QZ Middleton, GB
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Web order service, not very good at all when it comes to delivery via third party. Local branch support, very good and considerate of client's requirements.
Company replied
Faultless transaction very helpful counter staff a pleasure to do business with. Thanks
Company replied
Dave and Ben are a credit to the business brilliant service as always
Company replied
Searched site for domestic socket and switches we wanted. Put in filters which cut down on time taken deciding. Ordered on-line and 3 days later they were available for us to pick up at the local stor... See more
Company replied
Written by the company
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
Written by the company
Unit 9, Central Industrial Estate, Oldham Road, M24 1QZ, Middleton, United Kingdom
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Web order service, not very good at all when it comes to delivery via third party.
Local branch support, very good and considerate of client's requirements.

Reply from CEF - MID
Dave and Ben are a credit to the business
brilliant service as always

Reply from CEF - MID

Reply from CEF - MID
Faultless transaction very helpful counter staff a pleasure to do business with.
Thanks

Reply from CEF - MID
I ordered an item, then DHL driver said item was refused when he did not even attend as I have CCTV. Called CEF they told me next day delivery has been arranged and even after two days nothing arrived as I write.

Reply from CEF - MID
Searched site for domestic socket and switches we wanted. Put in filters which cut down on time taken deciding. Ordered on-line and 3 days later they were available for us to pick up at the local store. Staff are always friendly and give good advice when you have a query. Can't ask for a better service.

Reply from CEF - MID
All was excellent simple to order online and the 2 men that brought it were lovely, thank you!

Reply from CEF - MID
Order eady to place and delivered efgiciently and on time to the required depot.

Reply from CEF - MID
great servcie and delivery rep is really good at his job very attentive

Reply from CEF - MID
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