Excellent service online and from Oswestry CEF!! Quickly delivered and always well packaged!! 👍👍
Company replied
Location
Switch locationUnit 9, Mile End Business Park, Maesbury Road, SY10 8NN Oswestry, GB
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All the gang at CEF Oswestry always helpful and accommodating Can’t fault them Steve Varley manager runs a good ship there. Can’t do enough for customers 5 STAR. Thankyou.
Company replied
Ordered on line after speaking to person in store.Item came next day and was delighted with it .Very impressed.Thanks
Company replied
this last few months have been really bad dont know why if the rep is not handling orders then things go wrong no communication still not had new email sorted was blocked from using cef on line dont... See more
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Company details
- Electrical Wholesaler
- Cable Company
- Electrical Appliance Wholesaler
- Lighting Wholesaler
- Screw Supplier
- Solar Energy Equipment Supplier
About CEF - OSW
Written by the company
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
Written by the company
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
Contact info
Unit 9, Mile End Business Park, Maesbury Road, SY10 8NN, Oswestry, United Kingdom
- 01691 662777
4.1
Great
5 reviews
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Excellent service!!
Excellent service online and from Oswestry CEF!! Quickly delivered and always well packaged!! 👍👍
June 11, 2025
Reply from CEF - OSW
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Ordered on line after speaking to…
Ordered on line after speaking to person in store.Item came next day and was delighted with it .Very impressed.Thanks
March 19, 2025
Reply from CEF - OSW
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Delivered to local branch pickup no…
Delivered to local branch pickup no problem great service
October 11, 2023
Reply from CEF - OSW
Thank you very much for your review Les.
Best Regards
Adele Feller (Customer Services Manager)
All the gang at CEF Oswestry always…
All the gang at CEF Oswestry always helpful and accommodating
Can’t fault them Steve Varley manager runs a good ship there. Can’t do enough for customers 5 STAR. Thankyou.
July 16, 2023
Reply from CEF - OSW
Thank you very much for your review and feedback Phil.
Best Regards
Adele Feller (Customer Services Manager)
this last few months have been really…
this last few months have been really bad dont know why if the rep is not handling orders then things go wrong no communication still not had new email sorted was blocked from using cef on line dont no why as bills are always paid on the 28 of the month i was spending £2000 + a month now spending £200 other wholesalers are giving me better service by a mile and untill you get back to how you were i will not be using you like i used to
I think it comes from a discussion over a credit for a camera system that went faulty on the 1st day of installation and it took 3 months to do a credit for something that the technical department said was faulty on day one the attitude regarding the credit was disgusting as it always is with city i think it is a mamagement issue that you wont give credits in the same month so figures look good as i have had this issue several times in the 30 years i have been dealing with city every other wholsaler credits in the same month as goods go back which seems unfair when i pay on the 28 of each month no matter how big or small the bill is the only way i got this sorted was to stop useing city for a time and to be told thankyou for your buisness and saying it will be done at the end of the month after waiting 3 months for the credit is not the way i expect to be treeted after 30 years of buisness
November 28, 2021
Reply from CEF - OSW
Thank you for your review and feedback Stuart.
We are extremely sorry that on this occasion we have not provided you with an acceptable level of service, please accept our sincere apologies.
A member of our CEF team will be in contact with you shortly.
Best Regards
Adele Feller (Customer Services Manager)
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