CEF - ROM Reviews 14

TrustScore 4.5 out of 5

4.4

2 Stafford Estate, Hillman Close, Hornchurch, RM11 2SJ Romford, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I visited the Hornchurch store & found the two people I spoke to very helpful. They advised me of the type of replacement spotlights I should buy & advised that I order them through the CEF website as... See more

Company replied

Rated 5 out of 5 stars

Excellent prices, service and fast delivery. CEF is now my first go to place, for anything electrical. Bye Bye RS!

Company replied

Rated 3 out of 5 stars

Unable to purchase direct in store on the day, but easy to navigate website, quick order/pick up service.

Company replied


Company details

  1. Electrical Wholesaler
  2. Cable Company
  3. Electrical Appliance Wholesaler
  4. Lighting Wholesaler
  5. Screw Supplier
  6. Solar Energy Equipment Supplier

About CEF - ROM

Written by the company

We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.

CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.

CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.

Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.

Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.

In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.

Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.

By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.

Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories

CEF - Your local Electrical Experts

Written by the company

Over 390 Stores Nationwide
You'll be sure to find a CEF near you
Next Day Delivery
On all orders placed before 6pm
Free Delivery
Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
Reserve and Collect
Reserve your products online and collect them from your nearest store
Customer Service
Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm

Contact info

  • 2 Stafford Estate, Hillman Close, Hornchurch, RM11 2SJ, Romford, United Kingdom

  • 01708 476401

4.4

Excellent

TrustScore 4.5 out of 5

14 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Perfect timing...early delivery

Perfect timing...early delivery.
Phone call before...straight to the site.
Always happy with the service.

October 21, 2025
CEF - ROM logo

Reply from CEF - ROM

Thank you very much for your review Rich.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Excellent service

Excellent service. Arrived exactly on time. Very pleased.

June 2, 2025
CEF - ROM logo

Reply from CEF - ROM

Thank you very much for your review.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

great service

February 27, 2025
CEF - ROM logo

Reply from CEF - ROM

Thank you very much for your review Andy.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Great service

I visited the Hornchurch store & found the two people I spoke to very helpful. They advised me of the type of replacement spotlights I should buy & advised that I order them through the CEF website as it would guarantee next day delivery, which I did. Excellent customer service.

July 25, 2024
CEF - ROM logo

Reply from CEF - ROM

Thank you very much for your review and feedback.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Highly Recommend

Easy to order best prices delivered on time tracking available polite staff

May 17, 2024
CEF - ROM logo

Reply from CEF - ROM

Thank you very much for your review Sue.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Great service

Great service, quality stuff.

October 12, 2022
CEF - ROM logo

Reply from CEF - ROM

Thank you very much for your review Lee.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

ordered cable online

ordered cable online, quick delivery, but wrong cable delivered, it had been quickly sourced from another branch, the only downside was that i had to collect it, otherwise great service.

February 24, 2022
CEF - ROM logo

Reply from CEF - ROM

Thank you very much for your review and feedback.

Best Regards
Adele Feller (Customer Services Manager)

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